Medical Center of Marin - Albany

979 San Pablo Ave, Albany, CA 94706, United States
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Medical Center of Marin - Albany
Comments
be
Review №1

Front desk medical assistant very helpful, super nice. This was a same day visit for my son’s soccer physical so first time here, we don’t know the doctor. So when the consult began it was good, however doc made it a point to not acknowledge me at all. As if it bothered her I was there, again first time here, not my son’s regular physician. When she was conducting the rest of the procedure she asked for me to step out I said yes, she told my 16year old now we can talk. Like you could have talked with me in there. I understand there are certain things he might feel more comfortable sharing with his doc but you’re not. So that made me uncomfortable. Nonetheless we paid for this first and last visit there.

Ph
Review №2

Staff, especially Journey and the P. A., Melodie Venturi, were caring, thorough, and efficient, even providing a referral to another facility for an xray. The Center is clean and bright and provides easy parking. The waiting time seemed a little long since there didnt appear to be anyone ahead of me waiting to be seen.

Ma
Review №3

I had a great experience at this clinic! Dr. Curtis and Melodie Venturi were really helpful in assisting me with my medical issue. I was in a lot of pain and they were able to alleviate the issue quickly! The clinic is clean, they see you fast, and the practitioners are caring and really spend time and care with their patients. I would definitely recommend this clinic.

Ka
Review №4

Easy to make same day appointment. New-ish, so uncrowded. Melanie Venturi PA was charming, unhurried, thorough and informative. Could not have been a better medical experience!

Ch
Review №5

Office is comfy and service is quick...great attitudes and Dr. Is Precise...would love to go there for my DOT...

Be
Review №6

Had a great experience at this urgent care. I was able to make an appointment same day, and there was no wait to get a room. The staff was extremely friendly and courteous. They did all the tests I requested (COVID, strep, flu) and when those came back negative, the doctor sent me on my way with some Tylenol samples. Would definitely come back here in the future

De
Review №7

Came during publicly posted business hours and the door was locked. Called the office and was told they’re closed for the month of June. Their temporary closure was not posted on Google. I’d recommend this be publicly posted.

To
Review №8

My experience at the Medical Center of Marin was positive from start to finish. They fit me into their busy schedule even though I was visiting the area and didnt have an appointment.The staff was kind and efficient and Dr. Curtis was friendly, knowledgable and professional. He solicited all the necessary information to address my issue and then provided a clear, understandable treatment path for me to follow. He also called me personally on the same day as my visit with important test results and answered all my additional questions.Even though this is a busy practice, I never felt rushed or dismissed. Quite the contrary. They make a real effort to put the patients well-being front and center. They exceeded all my expectations and Im so glad they were there when I needed them.

As
Review №9

I had a difficult experience at this center. I chose this clinic over another one closer to my house for a medical examination for immigration purposes, because I was told that the results will be ready within a week. After I had my exam and paid $$ out of pocket, I was told the timeline was now anywhere between 1-2 weeks. Although disappointed, I had a a good experience with the clinician so I was OK with this change. Later that week I was told that the doctor forgot to sign my forms, and that he can do so in another week, which now would put the whole process to 3 weeks. Lastly, when I came to pickup my exam results after making an appointment for 9am in the morning, I was locked out. The staff didn’t show up until later. I would prefer to have upfront communication that set correct expectations rather than being misguided throughout the process. The worst part is that all the delays in the process cost me time and money I spent to accommodate for their schedule. I recommend the doctor to built better alignment with their staff and for the whole center to take responsibility for their actions. Set real expectations and don’t misguide people, they’re trusting you with their health and wellbeing. I don’t recommend this place.

Ca
Review №10

They lost some paperwork and they don’t even said sorry, I have to recollect what it was missing due to their mistake

Ro
Review №11

Great new place. Friendly and fast. Im not a decor guy but even I noticed this place is really nice / looks great but I digress. The doctor stitched up my deep finger gash from my metal fence with no problem. Explained everything, possible complications - it was deep - and then took care of it. Got my tetanus booster and I was done. Glad didnt listen to wife who wanted me to go to ER cause Id still be there waiting.

ku
Review №12

They are so nice and so kind.Great service !❤️

DA
Review №13

HiI typically go to Cosentra but the wait is roughly 3 hours. They dont take appointments either. The Medical Canter of Albany made an appointment for me the day before and I was in and out in 1 hour. I own a company so paying guys to go to some place else for hours versus 1 hour for a DOT Medical Exam for a commercial drivers license is a no brainer!Thank you!

Th
Review №14

The staff were very friendly, professional, and made the experience comfortable, and easy to get assistance. Very happy to know we have a great Urgent Care facility very near by !

Sa
Review №15

I work for FEMA Region 9 but I am from Arkansas. I am new to California and new to this clinicS Dr Curtis was so kind and truly made me feel welcomed. His staff are all so friendly and helpful. I highly recommend this location. Dr C is the best!

Ba
Review №16

I’m very grateful to be able to get a rapid Covid PCR result in 30 minutes! Parking on street was free , and easy to find. However, I don’t like the policy of compelling a provider visit for even minimal respiratory symptoms just to get a Covid test. I think many patients can assess whether or not they’re sick enough to include a Dr visit or just a test.

Mi
Review №17

Very efficient and compassionate. Lovely new clinic. If you require the accessible entrance/wheelchair lift in the rest of the building, make sure to call the front desk!

Ma
Review №18

Excellent service, beautiful clinic atmosphere, wonderful staff, Melodie, Lori and Tenzin were professional and warm hearted. When I need great service I will definitely come back again.

Ba
Review №19

Great new addition to the neighborhood. They were courteous, on time for my appointment, and took the time to listen and be thoughtful in their diagnosis. A+

Ka
Review №20

My Doctor listened and genuinely cared. Front desk had excellent communication skills, extremely organized. Thank you!

Lu
Review №21

The facilities are brand new, the staff and providers are friendly, kind, professional, and knowledgeable and there was no wait. I highly recommend this clinic!

Ra
Review №22

Everyone here made me feel genuinely cared for. One of the best urgent care experiences I have ever had

To
Review №23

Staff was knowledgeable, efficient and compassionate. Place was clean. Would come here again.

cr
Review №24

Fast, great receptionist & the PA was super friendly! facilities were clean and professional.

Da
Review №25

Are really clean, very organized, sweet & nice people.Totally recommend

ch
Review №26

Smooth and stressfree check inReceptionist very efficient and friendlyAnd so was my doctorThanks

Ma
Review №27

Wonderful experience!! They are so nice and the building is so clean.

Ko
Review №28

No waiting time.Everything went so smoothly.I wish I could use my insurance.

Ro
Review №29

They were very kind and fast, the place was clean.

Ji
Review №30

The staff was very friendly and patient! Great attitude!

XI
Review №31

Great experience! Went for immigration medical exam.

Je
Review №32

Great staff. Wonderfully Hospitable and Personal, thank you so much!

Be
Review №33

Really nice customer service. she helped me a lot

Be
Review №34

Great staff and wonderful place 🙂

Ja
Review №35

It is very nice office.

Lu
Review №36

Love it no waiting at all

Ve
Review №37

Very good attention, they treat you super, they clear up all your doubts, everything is very clean, punctual, excellent service 😉

tu
Review №38

Excellent work!! Very clean and everything very fast.I was here for my residency exams and it was super fast, my appointment was at 10 am but I arrived at 9 and they helped me immediately, super friendly and explained everything to me. The only recommendation would be to look for a different laboratory because the one they work with looks very unprofessional and dirty. But ps it is another business and it is understood that they cannot control that

Information
19 Photos
38 Comments
4.6 Rating
  • Address:979 San Pablo Ave, Albany, CA 94706, United States
  • Site:https://www.mcomarin.com/
  • Phone:+1 510-647-9721
Categories
  • HIV testing center
  • STD testing service
Working hours
  • Monday:9 AM–6 PM
  • Tuesday:9 AM–6 PM
  • Wednesday:9 AM–6 PM
  • Thursday:9 AM–6 PM
  • Friday:9 AM–6 PM
  • Saturday:Closed
  • Sunday:Closed
From the business
  • Identifies as Black-owned:Yes
  • Identifies as veteran-owned:Yes
Service options
  • On-site services:Yes
  • Language assistance:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible seating:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Gender-neutral toilets:Yes
  • Toilets:Yes
Crowd
  • LGBTQ+ friendly:Yes
  • Transgender safe space:Yes
Planning
  • Accepts new patients:Yes
Parking
  • On-site parking:Yes
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