Suburban Womens Health Specialists, Ltd.

2971 W Algonquin Rd STE 107, Algonquin, IL 60102, United States
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Suburban Womens Health Specialists, Ltd.
Comments
Be
Review №1

Zero stars is more accurate. Do not go to this practice for your prenatal care, as the providers will completely brush you off. I fell off of a swing while at a park with my other child, and when I tried to get information on what I should do after the incident, I was met with a completely unprofessional response from the doctor on call, Dr. Miller. She decided that my concerns weren’t worth her time, and she told me word for word “you’ll probably be fine”. I have never been so flabbergasted at such unprofessional care. She asked zero questions on my physical condition and decided to drop me from the practice with no explanation, or information as to why. Save yourself the heartache and go to a different practice for your care.

Ma
Review №2

I had the best experience at this office me and my husband are ready to start our family and Dr.Miller is amazing she took the time to go over everything and come up with a plan. And the front staff are so nice. I definitely recommend Suburban Womens Health

Kr
Review №3

The doctors are all outstanding but unfortunately their reception and billing are not. All they care about is money.Cindy and Marilyn in billing specifically. They do not know what insurances they accept for one. And they hound you to try and get $400+ payments per month. Who can afford this crazy amount a month ? Especially while pregnant. We dont get paid maternity leave.I was searching for new insurances a few months back and confirmed with the insurance that this office is accepted. Before signing with them I called billing to confirm and was told they dont accept that insurance because it was Public aid . It was NOT public aid. She clearly doesnt have her information straight. So I passed up a $400 a month insurance because I wanted to go here. Come to find out later that Cindy and Marilyn had their information wrong and they in fact did take that insurance. Well now I was stuck in a plan for $800 a month for my son and I (yes, double) and guess what? Same insurance they supposedly didnt take.This is my second pregnancy here . The first one I was not hounded with payments and rejected to schedule. This time around each time they throw a payment plan of their choice in my face and ask to me to put a credit card on file. I dont know about everyone else but we cannot afford $489 a month at this time. I offered a lower monthly payment but they rejected . I was told they changed to collecting payment like this because too many people didnt pay and too many accounts were going to collections. So instead of working something out they want to chase you around for payments of that amount and make your anxiety and blood pressure go through the roof.Oh and when I was explaining how I couldnt do that amount a month , Marilyn said youre the one who switched insurances multiple times .Hmm who was the one who said they didnt take the one I was going to be on before ? If she would have done her job and knew which insurances were accepted I wouldnt have had to switch again.Again, the doctors are all amazing!!! But for the way their billing staff is, save yourself the hassle and go somewhere else. Maybe an office who cares about their patients . I wish I could switch but I am too far in my pregnancy to do so.

Al
Review №4

Best experience and I have been going there for a long time. Doctors and staff are friendly and knowledgeable

au
Review №5

I like the doctors here but the reception/staff is very poor. Especially with scheduling. I had a check up appointment and when I came in, the doctor I see was on vacation & there was no record of the appointment in their system. Apparently when I made the appointment, there was a girl working the reception that “didn’t know how to make appointments.” Very disappointing and unprofessional. Kristy is a good doctor though.

As
Review №6

I like Dr. Miller a lot however the staff there gives you little to no information until it’s too late... billing office is Terrible!!!Before I left my appointment I asked if I owed anything and they said that they would let me know once they build my insurance… OK fine.I never received a statement or a phone call after my July appointment to let me know I owe anything. Now three months later than I need a refill they are telling me that I am basically refusing to pay them and I have an outstanding balance. Definitely review this office and take what people are saying seriously not just on Google but other forms of the Internet. As I stated Dr. Miller is awesome but you definitely need to follow up with the staff like they’re your children to make sure you get the info you need.

Er
Review №7

Love the doctors here but the office staff is terrible. Ive had numerous problems with billing in the past and the worst was they made me switch drs. During my fifth pregnacy even though I had been there almost 10 years and they cared for me for 4 pregnancies. My usual dr was in network but the other 2 werent and they refused to do anything to process me as in network. I made countless call to the office and they basically just complained about me. They never offerred to call insurance or do anything to help me except relay drs names back and forth with the nurse for hours. Terrible experience.

V
Review №8

Ive been coming here for 18 years. Theyve always treated me well. My Dr retired and now I see Dr Christopher Michael, hes been there for decades too. Dr. Michael doesnt rush, takes his time, is always friendly, makes me feel comfortable and at ease, gives me advice.

Mo
Review №9

Tried to make an appointment but because I have insurance under my dad (I’m under 26) and also state insurance, they won’t see me. Do not recommend, they will find any reason to deny even if you are properly insured.

En
Review №10

Absolutely the best obgyn practice around

Information
2 Photos
10 Comments
2.8 Rating
  • Address:2971 W Algonquin Rd STE 107, Algonquin, IL 60102, United States
  • Site:https://www.swhs-obgyn.com/algonquin-il.html
  • Phone:+1 847-458-2400
Categories
  • Fertility clinic
  • Family planning center
  • STD testing service
Working hours
  • Monday:1:30–5 PM
  • Tuesday:8:30 AM–5:30 PM
  • Wednesday:8 AM–1 PM
  • Thursday:8:30 AM–2 PM
  • Friday:8 AM–12 PM
  • Saturday:8:30 AM–12:30 PM
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointment required:Yes
  • Accepts new patients:Yes
  • Appointments recommended:Yes
Parking
  • On-site parking:Yes
Similar organizations
  • No similar organizations found.