Came in to do a retest of my blood work as the previous test was not complete due to communication error with the test lab( Quest). ARCpoint was gracious enough to redo the test at no additional charge. Got there early in the morning and was greeted with a friendly smile. Although it took some time for the nurse to figure out the issue & clarify with their test lab to ensure the specific test are done correctly this time. I can’t recall the friendly both nurses name but they were apologetic & did a great job to ensure all order was correct this time. Got my test results within 2 days. Thanks for the retest and great service. Would definitely recommended to anyone.
Customer service was amazing, I spoke with the women at the front counter whom receives the majority of the drug sample collections. Purely because of her kindness and great attitude through the entirety of my drug screen, I would like to leave this review personally for her. Though if the rest of the company reflects any of the great attributes of the person they trust to speak to all of there customers. I’m sure this is a great company, I will be continuing to do all my screens here in the future and would highly refer anyone to use ARCpoint Labs.
Great people and super fast service. I’m happy to able to get here to take care of tests and physicals for employment.
The team at ARC were friendly and efficient. My results were ready late the next day and the virtual MD reached out two days later. They were able to interpret my results, make some lifestyle recommendations and adjust my prescription. The experience at the test location was great, I arrived early and they were able to accommodate me immediately. All around it was a great experience.
Awesome friendly staff! Very knowledgable! Fast and convenient service!Strongly recommend 💡
The lady at the front desk has an excellent communication skills and customer service. The overall service was smooth. Highly recommended
I visited ARC Point Labs in Bellingham yesterday to have blood drawn and to receive serum tears to use for my dry eyes. The experience was very pleasant, and I went home with the drops after a 2 hour wait for them to be prepared. I have only used the drops a few times so far, so cant give a review of them, but they do feel very refreshing. Thank you to ARC Point Labs.
The technician who took my fingerprints at ARC Labs was so pleasant, right before closing time on a Friday. The experience was a stark contrast to the last time I had to have my prints taken when the tech at a competing lab was hateful and ugly. I will definitely go back to ARC next time I need identity lab work done.
I have been most pleased with the ARCpoint Labs in Bellingham. I’ve only been there twice, but my experiences were very good. My blood serum was courteously and efficiently well prepared, and it has greatly helped my eye problems.JillQuick
The Associate who assisted me was quite nice, even appeared a little amused at my little joke regarding my birthdate. Was not busy when I arrived, so was able to get in, then out, in under 15 minutes. I did however notice a faint, but distinct tinge of urine odor lingering throughout, definitely more prominent in the back portion of the lab.3 stars, would pee there again.
My appointment was quick and easy and painless. She easily found my vein which others struggle finding. Thanks you are my go to place and I know live in Camano so it is a trek.
I got a next day appointment and the customer service was top notch. The phlebotomist was professional and instilled confidence; pain free blood draw.
I got there early in the morning was the only one there greeted with a friendly smile. Did a great job. No issues definitely go again. Recommended for everyone.
Great people. Was really easy and they were very informative about what was going to happen.
Usually people have a hard time finding my veins and getting blood on the first try. I went here and it was so fast and easy and only took on try
Short wait time. Very helpful staff. Quick & Easy. Will use them again.👍 All the best.Steve W.
My daughter is handicapped and very afraid of medical procedures. The staff went over and above to help her and were very patient and gracious to us.
The staff was wonderful. They treated me very kindly explains things and were a joy to work with.
Awesome employees, all smiles and down to Earth, the reception was very patient and understanding with the gentlemen who did not know much English.Thank you.
I walked in & the process was so fast & the person working there was super friendly. I had to get a test for employment & it was incredible simple!
Able to get in quickly, making an appointment online. The technician was personable and professional...excellent at drawing blood from a person who seems to be having more difficulties with that these days. Highly recommend; would go back
That was an impressive blood draw. Didn’t even feel it. Great service.
No appointment necessary and I didnt wait but two minutes before we started. Absolutely immaculate facility, modern, clean and organized. Very friendly, and helpful, explaining each step of the process in clear and concise terms. Very service focused. Really great experience from start to finish.
Very professional, easy, & understanding, easy access/parking, friendly staff
They were so helpful and professional. Would definite recommend it!
It was 5 years ago so a little fuzzy but we were forced to get tested to return home to Canada. They were efficient and reliable.
Quick Fast Service. Great friendly staff. In and out in no time as a walk in.
In and out in no time for a work screening. Professional and to the point. Super easy and fast response for appointment request.
Very efficient and quick. Nice staff and clean environment.
Knowledgeable staff. Efficient. Wait times very. Excellent experience. Clean and well kept facility.
I was welcomed warmly and treated professionally as a walk-in client. I was asked to fill out registration papers. Payment expected before service. Service was professional. The office was clean and orderly. I would recommend this place if you ever need blood drawn for bloodwork.
I dont even know what this is have never used your services and yet yall wont stop emailing me
Great customer service. Fast service - I was in & out! Loved The option to do a walk in appt without a reservation.
Was nervous for the blood draw but it was a great experience. Took less than 10 minutes for me to be in and out, AND they got me in 30 minutes before my appointment. 5 stars for SURE!
Very kind and professional service. Definitely recommend
Team did a great job and was very professional.
I was in and out . It was a good experience for me . The front desk was very nice and friendly. And we shared some common interests. I would definitely recommend going to ARCpoint in Bellingham
Went in for a drug test for a new job. The whole process took less than 5 minutes from check in to walking out. Kind & efficient staff. Scheduling online was super easy as well.
I was there for a drug test as I was starting a new job. The person was nice and professional.
It was quick and easy getting blood drawn. It usually takes the phlebotomist a few tries but here the girl got it the first time and that left me with a great experience. Would come here again for sure.
I just had a blood draw and gave a urine sample for a comprehensive womens panel as well as blood drawn for my serum tears personal eye drops to be made from the serum in my blood. The experience was wonderful. The lab was clean and the medical staff was professional, friendly and did an excellent job with my care, I was in and out with in 20 minutes, I picked up my eye drops 2 hours later the same day and got my womens panel results within 2 business days! I highly recommend this business and would recommend it to everyone. Thank you for the excellent service and care.
I was getting a pre-employment drug screening done. Building was clean and tidy. The online appointment service was easy to use and made it quick and simple to get checked in and seen. All together the my experience only took 15 min out of my day!
Super quick and easy and no line!! staff was very professional
Clean facility and friendly employees. Well worth the hour drive!
After hours of trying to make an appointment for a simple pre-employment drug screening through Quest Diagnostic with little to no Human help and being tossed back and forth from make an appointment online to make an appointment by calling and back and forth for two hours, ARCPoint Labs of Bellingham got me in within 15 minutes of setting an appointment. The lobby was empty, the employee was so nice, and they even have cute little goodie bags. In and out in 15 minutes (and that was 45 minutes BEFORE my set appointment). Highly recommend choosing this location over any others.
The staff and Dr. Roberts whom performed my DOT Physical were very friendly and professional. The clinic was clean and this was a positive experience altogether. Super people! I highly recommend this business.
The service was prompt, professional and compassionate.
Cindy was fantastic! Fast, efficient, and explained everything perfectly. Very good overall experience. Would highly recommend!
Absolutely professional yet friendly, and extremely efficient. They treat their clients with respect. A perfect no-hassle experience.
The lab had me in, out, and on my way.The lady at the front desk was helpful and didn’t bat an eye lash at the fact I took 4 mini snickers from the candy bowl (I’m sorry I was so hungry) and the tech informed me of the process and time table i was looking at to complete the process.Very cool.
Very Competent phlebotomist I am very fragile when getting a blood draw. HATE NEEDLES She did 7 tubes without making me faint. Major accomplishment.
Shannon and Cindy are the essence of efficiency and customer service at your Bellingham clinic. I depend on my serum eyedrops, and ARCpoint delivers.Oh, to be sure, the outfit is quick and painless, clean and professional, with a winning smile.
Friendly and professional staff. Very easy to complete my walk-in pre-employment drug screening. Thanks ARCpoint!
Couldnt have been an easier transaction!! Needed to get a special COVID test for Japan. Easy to register, convenient, no lines and quick results. They had all my paperwork filled out for Customs. Thank you!
Its was great. The lady helping me was very patient with me and my tech problems.
I wish I had known about this lab earlier! ARCpoint is so convenient and fast compared to the other big name in town. I started my epic adventure by trying to go to Q***t by the hospital, couldn’t find parking, stressed about trying to get there before their lunch break, got there with 12 mins to spare, waited 15 mins, only to be told I’d have to wait another hour for them to return from lunch. Never again! Man, I wish I could just take off for lunch when I have patients in my waiting room. I’ll just come to ARCpoint from now on. Clean, friendly, helpful, plenty of parking, and not busy at all. Also, free chocolate. :)
Physician coughed into my mouth while inspecting my mouth during my DOT physical. Then input my information into someone else report.. go to Whatcom Occupational for testing and DOT physicals. Bad experience here.
Super friendly staff (: walked in and was out within 20 minutes. Did blood work (: def beats going to a quest center
I got here like at 5:00 cuz you just got done working came to take a drug test they told me I had to be here at 4:30 cuz I didnt have an appointment well my paperwork said I didnt need an appointment I just had to show up before 5:30 closing the lady was rude as hell I wouldnt recommend this place to anyone she was just in a hurry to get out and go home
Really nice and respectful people up in Bellingham!
Clean, quick, friendly staff and they used a butterfly to draw blood so multiple tube changes didnt hurt. Thank you!
Walked in for DOT drug test and was done in a half an hour. Clean establishment and friendly staff
Small, friendly and efficient.
I met the owners for a instant drug test panel and they were so friendly and nice and had good response communication on questions I had they were extremely fast in the process and got my results printed out almost immediately I recommended anybody to get a instant drug test result from them they are a very nice company and I will be coming back whenever I need!
Excellent, prompt, super helpful, kind and very knowledgeable service from these folks. They really saved me with a last minute COVID travel test so that I could make my flight to Japan. Thank you!!
Online appointment system is easy and intuitive. The staff are friendly. Got in and out within 20 minutes or less.
Very clean facility, nice staff, quick in and out. 👍
Staff was friendly, place was super clean and they did y Urine test super quick. Would 10/10 recommend!
Its a very pleasants lab and good and very good staffs
Wonderful, friendly knowledgable staff. The process was very quick and efficient. Wish more labs were like ARCpoint Labs. Nice work!!!
Super easy and fast! Stress free and very kind staff!
Professional and polite. Excellent customer service.
Lady at the front desk was very welcoming and friendly. Made sure to answer any questions I had and was very thorough explaining all procedures.
Super friendly and approachable staff, kudos, very accommodating. Thanks for providing excellent service! Keep it up
Went here for a pre-employment test and it only took me 5 minutes. The people were very nice too
Very nice customer service .i had to reschedule my appointment with short notice it was done without any problems .The result was available earlier than 24 hours .staff very friendly and helpful .Thank you .
Very friendly and professional service
Fast very nice truly was the most comfortable test Ive done
Very efficient and friendly service. No complaints!
Very polite and accommodating staff, and quick service! Definitely recommend.
So great! First time needing a urine test and they made me feel so comfortable and at home and not awkward!!!
Always a comfortable visit.
Needed to get a drug test done for a job. They had available slots open that day, I award in an out in no more than 20 minutes.
It was a pleasure using ARCpoint Labs of Bellingham. The staff was very welcoming and very knowledgeable. All staff is very professional and knowledgeable. Thank you guys!!!!!!
The staff was super friendly and the service was super quick!
The facility looks new, so clean. fast and professional service.
Fast and easy, all the people working there are super nice!!
Staff efficient and friendly
Atrocious. The test samples are sent to a lab in Seattle, who completely mixed up everyones results for the day. Staff at ARCpoint told me that they were staying overtime to get results up but we went back a few hours later and they were long gone.24hr results became 48 hours results, plus an extra night in a hotel (to avoid the snowstorm) and a missed day of work.Go somewhere else.
I used arcpoint and they were professional, responsive and turnaround time was great. Yes a bit pricey but you get what you pay for.
Nice environment that have friendly attendees that get the job done in a precise manner!
Friendly and helpful service provided for COVID test. We greatly appreciated the efficient service. Thank you!
Super friendly and fast was my experience. Very professional.
The facility was really clean and tidy. The receptionist/nurse was really nice.
I was late for my appointment because of traffic and they were so nice and accommodating.
Wonderful and kind staff. Made the experience a breeze
The two ladies that work at this location were very nice, friendly and professional.
Fast, friendly and professional
Awesome, staff! They were friendly and professional.
Very clean, super quick, efficient and friendly. A+
We did a zoom type meeting which went well.
Very helpful personal
Fantastic staff. I will be using this site for my testing needs. They got me in and out quickly.
Great customer service and the results of our Rapid Antigen tests came right on time!Quick and easy. Thanks guys!
Overall great experience
Fast and convenient. Facility maintains its cleanliness. Staff was efficient and amiable. 🤗
Great customer service. Very fast!
Quick and easy. Cheaper than most places! Friendly!
Clan and professional, and the receptionist/nurse that took my day UA was very professional
Quick and very friendly service😁
Sat for 20+ minutes before even being spoken to
Very helpful, and Lydia went out of her way to take care of me!
Quick, efficient, and great service, made the testing requirements going back to the border clear and simple
Great experience, very friendly.
Walked in for a drug test. Collector was quick and the process was seamless.
Easy experience, friendly staff, no complications.
Friendly staff, quick and efficient service!
They are quick efficient and friendly!
Staff are wonderful, kind, helpful, caring, they are the best!!!
Nice ppl & v good service
Very kind and fast. Thank you
Very fast and efficient. Test done and results in less than an hour
Fast and easy!
They answered the phone quickly. No wait for testing.
Very quick, friendly, and curious.
Very quick , great service!
Very professional and fast service!
People was friendly and professional would go back anytime
Great people, nice office
The lab technician was pleasant and professional.
Quick, no wait and friendly.
Quick n easy for employment drug tests
Quick and easy no waiting
Friendly and fast antigen test for border crossing to Canada
Great staff! Great lab!
Very kind and efficient, helpful
Quick, simple procedure friendly staff
Friendly and competent staff.
Very plight and efficient
Friendly staff and quick service
Great! Fast! Professional!!!
Friendly and respectful!
Amazing customer service
Great service!!
Great
Nice and courteous