Argus Community Inc

I was transferred to this community service a little over a2 years now . During the intake I was asked to make goals for my son who has Autism. I specifically told them my biggest issue is the education and lack of services he needs . I have had multiple changes of workers and none have been a least helpful. Last week I ask worker to schedule appointment to meet with the social worker from the school to discuss my concerns. The appointment was scheduled for today but yesterday when I called her she said she couldn’t make it . I asked her to close my case and received a called from her supervisor stating they only work with medical issues and not education. I found that hard to believe because education was the issue I enrolled in their program to begin with . They are unreliable and very unprofessional. I give it one star because there’s no 👎 other .

I couldn’t agree anymore with all the negative reviews that are posted! I have a loved one in the program and I am totally disgusted with the lack of communication & support for not only me but also my loved one that is in there. It’s sad that my loved one & so many others are treated like numbers instead of human beings with real problems & addictions.

Disgusted, on so many levels. I feel that this place IS very unprofessional, and they dont care about the residents. This is NOT the ideal place for recovery, as a majority of the participants do not complete the program, or end up dead, or reincarcerated. I feel that theres no support for the families, and that we need support as much as they do. We are not allowed to reach out to staff. It makes me question how efficient this program actually is.

I have never met such people that raised my hopes so high about the myriad of health , housing, and many other such things that they would help my husband with once he forked over that Medicaid card. Staff is absent , inept , and plain lazy. The most they do is look things up on Google ( which I can do myself ) and tell you to do the footwork. All they are about as are most case management programs is getting that Medicaid Card as they charge the government and give you below 0 service. So many promises...unfulfilled. DO NOT GET WITH ANY OF THEIR SERVICES. Once they get a hold of your poor people card, you will NEVER be left ANY improvements in any of your situations, I cant even wrestle my husbands Medicaid Card away from them to find better care.

I never leave reviews, but here we are. If I could give -0 stars I would. As a recovering addict who is trying to work on themself everyday, it’s disappointing to see people who only choose a job clearly for compensation. Exhibit A, Laura the manager I’m assuming when I got off the phone with her and met previously a month ago, was so dismissive of my emotions and feelings. The fact that my insurance is covering this is horrible. The place needs to be turned upside down, honestly get rid of your staff specifically your management team. Laura shouldn’t be in charge of taking calls or even near humans in vulnerable places. Definitely will report to DOH & NYCONECTS!!! This is a disgrace

Absolutely terrible experience. Clients are allowed to “run-a-muck” doing as they see fit. Staff are extremely rude, homophobic, and treat clients more as prisoners than people seeking a new way of life. Upon leaving I was informed that a staff member packed my belongings up only to find out they stole over half of my wardrobe and other personal effects of mine that have sentimental meaning that will never be able to be replaced.

Great case management services offered here for a wide variety of different clients enrolled to the HSA program of NY State.

Worst program EVER only look for your Medicare to bill them each week but they don’t put in no work specially the people under “ MAX TEAM “ ones they get you to sign up they forget all about you are no help whatsoever this is an unorganized program promise to help you go back to school but the only work they do is call you 5 min bill you and say you weren’t home at there “ home visit “ MEDICARE FRAUD

The Staff is very unprofessional. The staff Lotoya, phone receptionist was rude to me and while my son who has a mental illness was living there treated him like he was a nobody. The staff Donald & Clyde too his money that I brought there from him. When he left the place they kept his belongings & money. I will be pursuing a lawsuit on the harbor house 2 where he was recommended by the courts.

The councilors are so nice. Maybe because i have a beautiful spirit & sense of humor that people love me. Its a man shelter. It has a G.E.D program, they give out carfare, they feed you, they give out $5 mc donald cards on Wednesday. They have cookout and events. This all is good only for people thats trying to stay sober and change. Losers stay left towards the exit.

Rude and unprofessional staff who DONT return calls or respond to emails until you request to have your case closed then everyone calls including the vp of care coordinator. What a joke !!!

The attention of heavy-duty drivers. delivery in this place is limited by the height and length of the truck. This place is not intended for large trucks. The client is not professional. Failed to unload the flat bet

I am so APPRECIATIVE for ARGUS community... MR.G. & his assistants (Ms. D) are TOTALLY AWESOME...their knowledgeable, patience, caring and friendly people. God blessed me and the many that they assist.

Harbor House, which is a part of Argus community, saved my life. Its a gift to be able to have long term treatment for mentally ill and chemically dependent people. I had to earn everything and became grateful. Staff teaches you how to have life skills to be independent.

The Bronx has better communication. Harlem cant open their mouth to answer questions for clients and there a HIPAA ...on file. But they can be detailed to be crass.Bronx it is.

Horrible they barley feed us believe me staff walks in on people going to the bathroom it is filthy then you help clean get in trouble not all bad but alot cleaning ladies stay on their phones all day hiding on stairs or conference room honestly

This place is horrible they lost someone I know intake.. Made him do it 2 times and there still giving him the run around 3 weeks later.. Keep telling him to call back

Great people and they work so hard I would recommend this place for everyone when you need help. I would like to thank mel a spann, Michelle Williams and Kareen. Sorry kareen I forget your last name. These are my m.v.p I have meet with and help me

Mosquitoes rule this spot.... summer heat makes it a nightmare 😫 😩 😪 😕 but when it done itll be beautiful.. were building 4 floors of extra space to this place....

Very helpful non profit in the South Bronx helping homeless, assisting the community by offering mental health, prevention, and testing services.

Wonderful place full of care managers to help people in need of health guidance manage care in all aspects.housing,drug treatment,etc..

I went here for services and it is a great program with incentives at times and friendly staff that help you stay sober.

Its ok, but do NOT go here by yourself with a baby, nobody will watch your child and they will tell you to go home you cant be seen.

I attended the CASAC class there. Very informative information. Staff is on point. I would recommend this course.

Completed anger management and out patient drug counseling... Got into school with their recommendations and now Im an intern at BRC 25th Street facility

Because my Case Manager Mrs Flores and the rest of the People in Access are AWESOME

Argus Community lnc is a great place to enjoy your self. and meet great people. with great personality.

They one of the best for years helping people in everyday they can...

Very good place for resources and help with education, housing, medical, and so on.

I was able to be seated and wait for my schedule time to be seen.

Horrible service at this location! Very unprofessional! They are not helping those in need! They need to be investigated!

They help people some time ,but always change workers frequently thats not good

I went there for personal reasons and they are being judged Spy Kids about 20 years old

Good

Huge. Great staff! Great programming! I did see bugs.

The pay could be better. And it is very much understaffed

Best Staff except 1...Great place to work.

I got help about looking for an apartment got a listing to call mangers of different neighborhood

People at Argus truely care about the quality of education you are receiving.

The best TASC school in all the boroughs

I like this community they help people who need help

Great programs doing great things for the underserved.

The worst management Ive ever worked with.

This place should be shut down. All they care about is$$$$$$$$

One of the best places to get help.

Drug testing site..they good staffing

They help people who cant find their way

Staffing there are unprofessional and very disrespectful..

Very nice staff and programs

Great people who are very caring

They have programs that may can help you

Great place

Basketball court could use upgrading.

...the SITE of my personal recovery!

Y ok out m at upon z

I from India I love this place

No good

Many good programs

I dont know what that is

Friendly and courteous

No help

VERY GOOD PLACE

Its ok .

Courteous and professional

Great program

Love it

Hates going to this place.

Quite,Clean and Receptive

Awesome

All types of services

Good councelors

Awful

Very helpful

Good

Great Association/

Just passed by

True

Financial management

I like this place

Customer service

Leadership

It was ok

Good councelors

Awesome

Great program

Very good human resources