AFC Urgent Care South Charlotte

The staff was extremely pleasant. The visit was quick and the Doctor was so nice and took time to discuss everything with me. I couldnt have asked for a more pleasant visit.I have already left a raving review on Google. I would like to say the staff was very friendly and helpful. The Dr I saw was so pleasant and attentive. She answered all my questions and concerns. She made sure I was well taken care of. Im in Charlotte for training and went here after reading some reviews. I wish we had this same clinic in Columbia, SC. The professionalism and friendliness of the staff was astounding.

Took my non verbal autistic son in for an earache. I had reserved a spot and I had to wait only minutes before being called back and then only a few minutes before being examined. Everyone, from the front desk staff, the nurse that took initial vitals, to the PA that examined him, were incredibly kind, patient, and understanding. It can be extremely stressful for us both because of his special needs, but we were treated so well by everyone that it was probably the best experience we’ve ever had in a hospital setting.

It started with a phone call, the receptionist was so helpful and informative. Once I reached the facility, the staff was welcoming and patient. They walked me through every step and ensured I understood next steps. Highly recommend for top tier urgent care.

Ive been to this urgent care for my kids and had a great experience so this time I had to go for myself since my primary care had no appointments available. Online scheduling was very easy, and they reiterate that youre not making an appointment, youre just registering and filling out paperwork ahead of time online. They take patients in the order they arrive, but the wait time is usually minimal and less than the primary care doctor.The staff are all very friendly and the quality of care is very high. Dr. Okwara was great and I was very happy with the care she provided.

Arrived and was seen within 15 minutes. Ajah and Gabriel listened to my symptoms and were sympathetic to my concerns. I was able to receive all of my testing back within 15 minutes. Overall, the most efficient and caring staff. Would highly recommend.

I went to this urgent care last night feeling horrible! The Doctor and team gave such great care . I felt that took their time with me and were incredibly caring and thorough! I highly recommend

I scheduled my appointment online in 2 minutes. After getting to the office I was brought back fairly quickly. The front was friendly. The nurse was outgoing. Gabriel the PA I saw was great. Since I was feeling awful when I went it, I truly appreciated the timely manner in which I was treated and the level of comfort I experienced from everyone working there.

Doctors, nursing staff, X-ray techs, front desk are all very friendly, thorough. They always take great care of me and take into consideration how my chronic conditions may affect an acute illness. 100% recommend.

Was able to get in as a walk in. Everyone was polite, professional and nice. It took longer than I would have liked in between each step:check in, initial info and data gathering, doctor visit and assessment, etc but wasn’t crazy long. Took a little over an hour to review my symptoms, look in my ears, wash out one ear and prescribe meds. Next time I’ll wear a sweatshirt as I found the whole place to be very cold. I would recommend this location for minor ailments you want treated right away.

PA Gabriel is wonderful! He’s thorough, professional, kind, and explains things clearly. He was also super sweet, patient, and engaging with my 5-year-old. I like this clinic a lot because they are efficient and clean.

This is my first choice for an urgent care. Their app makes it very easy to check in. Their staff is pleasant, helpful, and efficient. My wait time and visit time is short. I send my entire family here when we need quick health care.

Love this clinic! Thank you for making me feel better! Tatiana made sure I was taken care of alongside the staffs and provider.10/10 would recommend this place!

First time experiencing AFC Urgent care and I must say the reviews were spot on. I arrived at my scheduled appointment time and was greeted by a very nice receptionist! I was called to the back 7 -8 mins after I was checked in. I was then greeted by Asha, I hope I spelled her name right. She was very friendly and attentive as she retrieved my vitals and restated my reason for coming in. She quickly informed me of the tests that she would be administering to me and next steps. Shortly after I was greeted by Dr. Gabriel whos name is of an angel......very calm, attentive and friendly as well. He asked questions and didnt rush me out. I would say it took me no more than 30 - 35 mins for visit. Definitely a place I would return to for urgent minor concerns.

Best urgent care we have been to. Everyone was kind and caring and friendly and the care we received was just terrific and quick. We came close to closing time and everyone was still friendly and amazing. Highly recommend!

I had an amazing visit! You Staff was very professional! I felt very welcome! I pray that God will continue to shower Your Practice with many blessings! Thank You So much! Dr Gabriel and Your Staff! Very nice atmosphere I will come back when I get well!🙏🏽😊🦋👏🏽👏🏽👏🏽👍🏽

I walked in with no appointment and was seen within 20 minutes. Gabriel the provider is pleasant. All of the staff were very pleasant. I would recommend this urgent care to anyone.

Myself and hubby have a issue with a cold ie congestion, cough and itchy throat! Receptionist is outstanding and Doc have a great bedside manner!!! Would recommend this provider!!!

My wife had almost half an inch deep cut on her palm. we went to AFC Pineville with bleeding palm. I cannot express enough gratitude how well the reception team understood the urgency and let us into procedure room. The nurse was very kind and top notch professional, they did the first aid immediately. Dr Adnwa MD then stiched the cut with utmost care and perfection. I am falling short of adjectives to describe the best care i have experienced here. Thank you every one , we are blessed to have an urgent care like yours where patient care matters !! THANK YOU !

I have taken my husband to this facility on several occasions & every time received excellent care. From the time you walk in the door everyone is friendly, compassionate & caring. There is never a long wait. This last visit was outstanding. The provider, clinical staff & front desk went above & beyond. Very knowledgeable& spit on with treatment. Kind & compassionate. Will definitely recommend to friends & family

Came here as a walk in because another medical center botched my appointment and they were able to save the day for me and do the necessary work I needed on the same day. Everything was excellent. Front Staff, office cleanliness, doctors and nurses A+.

I was seen for sinus infection symptoms. Checked in and submitted paperwork online was easy and fast. Facility was not busy and received thorough examination and appropriate prescriptions quickly.Great staff and facility

Doctor Ollison was beyond great. He showed empathy and talked he through the entire procedure. I was in and out of the office within an hour. The office staff was great as well.

Excellent urgent care, every time I come here it’s always great. The doctors and nurses are caring and they know what they’re doing. Very clean and not much wait too! :)

After waiting over a half hour (in an empty lobby) for a scheduled appointment, the PA that tended to me was rude and seemed put off by me advocating for myself. I left not really understanding what was wrong, just with a few prescriptions he reluctantly prescribed before he walked out the room. I would advise going elsewhere, if nothing else, for better service.

I’m a healthcare professional and was impressed with the physician and staff! Physician was thorough during assessment and conveyed findings and treatment in a clear and concise manner. 5+ stars ⭐️⭐️⭐️⭐️⭐️

Excellent experience. The online appointment and paperwork was seamless. The staff was friendly, and professional. I would recommend this location if I was in need of urgent care services.

Checking in was really easy and not too much of wait time. Nurse Jacolyn was just a delight to talk to. She genuinely cares for the ones she’s interacting with , same with doctor Okwara. Thank you all for helping me

Had to take my mother to AFC south Charlotte this week for an appointment and the entire staff was so helpful and kind. The manager Tatiana answered some questions I had and was very professional and helpful. I highly recommend AFC south Charlotte

Pineville location ‐ was very courteous and attentive. They treated a severe allergic reaction to meds that Iwas prescribed at an emergency hospital room. I was out of there within an hour. Dr. Ada and her PA is awesome! Thank you!

I had to get my DOT physical. Everything was smooth and quick. And everyone was nice and patient.

My service yesterday was quick and efficient. The staff and Dr. Gabriel were all nice and very professional. I would like to Thank them all for amazing customer service.

Absolutely amazing staff from Jamila and Tatiana at the front. To Dr Ollison, Mellissa and also Aja in the back. Very clean, fast and also very thorough with treatment! Thank you all!

I payed my 70 dollars copay, waited 30 minutes just to be told by the doctor that they couldn’t treat my hurt and bleeding child there. A waste of time and money. The lady at the front desk should be more knowledgeable regarding what can they treat there and what can’t they. At least I should get my money back!

Its right out of the manual;....Trustworthy, helpful, friendly, courteous, kind, cheerful, thrifty, clean, and reverent.No, they are not Boyscouts of America but they exude the same qualities as expressed in scout law and then some. They inspire loyalty and give me confidence in our Healthcare problemed world. I would go to them with any and every medical problem I have, ( and I do), because I know I will receive the care and attention I need to get better.Its just that simple.

The office staff and providers are so friendly and helpful. I took my daughter in yesterday and I was so impressed with the care she received.

Staff and doctor are super nice. Got a thorough explanation and diagnosis, can’t ask for much more.

I cannot express enough how much my second visit there was so easy and got in and out including having such an awesome staff!! Dr. Kelly has been in the business it looks like for a really long time but you would’ve thought it was his first day on how nice he was and really listen to you I had to get a picture with an actual Doctor Who cared! 😊

Went in for an ear check on my 4yo - this was the first and only time he said he liked the doctor! Great with kids and really appreciate the conservative approach to antibiotics!

I went first to the new facility on Tyvola b/c it was close and I needed a chest x-ray. I got in quickly and as soon as I mentioned why I was there, the nurse told me there was no technician on duty to operate the x-ray machine. She immediately got the dr. on duty, who came in and agreed that I should have an x-ray. She was totally apologetic and she called another location that I said would be the next closest, to confirm that THEY had a technician, and also to see how many were waiting. She voided out my appt. and the young man at the front desk said he would send all my pre-registration information over to the other location so I wouldnt have to go through all of that again.The South Charlotte location was busier so I did have to wait awhile, but everyone was pleasant and professional. And....I got my x-ray!While I was frustrated over the staffing issue and it cost me a couple of hours, I was very pleased by the apologetic and helpful response by all staff. Both facilities were bright and clean and, if I need urgent care again, I will return. Note to self: CALL first if its something that might require an x-ray. It shouldnt have to be that way if its advertised that they have the capability, but that seems to be the current reality of the medical profession so learning how to deal with it is what we need to accept right now, which is why I left this review.

Great Staff Clean Environment and Good Bedside MannerMy second time there and has always been a great experience in my care

I would like to thank Ms. Tatiana for her patience with me today, there was a small detail that should be corrected on my immigration medical packet today, she was so kind, her work was very organized, she was so patient to understand what I want her to do with my paper, I’m very grateful, the way you dealt me help to reduce my anxiety about my immigration paper.I really recommend working with AFC for any medical or immigration issues, thanks guys I appreciate your help,

The staff were very helpful and so friendly. The doctor was amazing and helped my little one!

A true standout in health care!!From the front desk, to nurse, to doctor everyone personable, efficient, and exemplary in every category!

The staff was professional and knowledgeable. They treated my daughter quickly and efficiently. I will definitely use AFC as my go to Urgi center

Always given the best care. This is our go to place for care. I have triplets and they always fix up and get us out quickly.

Professional,caring and friendly staff. The nice young lady that checked me in as well as Mr. Nick and Mr. Gabriel provided excellent care.

I am very happy and grateful for the visit. My only concern is that the medicine for my initial visit - Tramadol - is not very effective. I was not given another medicine. Thanks for asking. Roy Cosper

Staff are always friendly and helpful, and we get seen quickly. They do a great job.

Very quick and efficient. Was told Id hear back re test results Monday or Tuesday. So I hope that happens.

This place is so good. Any time I go there the from the lady at the window to the nurse and doctors are all so professional and so kind and considerate at the same time. Yesterday a wasp had stung by baby I got so worried and took her to this urgent care.Not only they had cared for my daughter but the whole staff was so kind and caring it really made me feel happy. I am grateful for them.

Professional quick courteous service. Highly recommended for your urgent Care needs

Last night, I visited Urgent Care AFC and I was truly impressed by the excellent care I received. Despite arriving almost at closing time, the staff was incredibly friendly and professional. From the moment I walked in, I felt welcomed and well taken care of. The doctor and nurses were very attentive and provided me with excellent medical care. After a short wait, I underwent the necessary tests and was prescribed the appropriate medication. I am very grateful for their attention and genuine concern for my well-being. They definitely deserve five stars and my sincerest thanks. Highly recommended! ( 03/06/24 )

Great office, friendly receptionists, swift service and genuine care. Thanks ladies best urgent care experience EVER !

We were traveling and needed an appt for my son. We got in quickly and they were incredibly helpful. Even followed up to see how he was doing. Much appreciated and he’s feeling better now.

I was send there by my employee to get my TB test but it was the worst experience of my life. I waited for about an hour to get call by medical staff, getting there the girl was supposed to get my blood poke my arm 3 times and she couldn’t get any of my blood. And she sent me to the quest and it didn’t take a minute for them to get my bloodwork done. IM A MEDICAL ASSISTANCE AND LOOK AT WHAT THAT GIRL WAS DOING TO MY ARM, SHE REALLY NEEDS MORE TRAINING

I had an exceptionally great experience here. Each individual that cared for me while I was there were so sweet and explained everything in great detail. I would recommend this facility over and over again. Thank you for caring for me from beginning to end.

This was the best urgent care facility I have ever been to. Very clean, nice welcoming facility. We were in and out with very short wait time, check process was simple. The staff there were all very extremely nice and friendly. Everyone we encountered went above and beyond. I will be recommending this place to everyone I know.

Easy check in paperwork and very friendly staff. MD working that day showed genuine concern and did a very hands on evaluation and took an extensive history trying to find the cause of my problem. I

It was my first time to the UFC South Charlotte location today. I was thrilled with the smell of the place! It was very nice. I also noticed a portable air purifier unit in the waiting room. The staff were professional and helpful. And the doctor was very nice and knowledgeable. .

Very pleasant staff, quick but thorough care, and felt very comfortable the entire time! Highly recommend!

Excellent service from the front desk, the really lovely nurse and then the doctor. Couldn’t have been better and will absolutely use this practice again.

Great experience from the beginning. Fast and friendly check in. The staff was great. It was very clean

I was seen very quickly and efficiently today. My nurse, Taylor, was everything I needed. She was patient, encouraging, kind, knowledgeable, reassuring, and an all-around lovely human. I appreciate the special care she provided and made my visit a pleasant experience. Thank you so very much! Now, just to get better!

I always have a very quick and easy experience here - highly recommend!

Day 3 of dry cough and tight chest. Primary dr had no appointments but strongly recommended checking into source of infection. AFC was impressive on every level. Great staff who provided a thorough evaluation, and were informative and friendly. Very nice, clean facility. I will definitely return here if I need urgent care services in the future.

Excellent staff, all were very efficient and caring. From the front desk, Nick and Monica, (especially excellent!) and the PA’s on staff, this location has a great, compassionate crew. I will definitely come back to this location if I need non-emergency medical care again!

They got me in on time and were efficient and knowledgeable. Monica Millen was amazing!

Everyone was very nice and they kept me informed while waiting for results of our test,

Started feeling sick Friday. 4 people in my office were already out sick. By Monday I needed medical assistance and testing for Covid,flu, & RSV. I was able to book my appointment the same day. They called in my prescriptions and provided information. The staff was patient and friendly. The doctor was friendly, professional and knowledge with my health condition and any pharmaceutical interactions. Very happy and confident that I was on my way to recovery. I highly recommend this facility.

Great Staff! Outstanding service & very impressive service!! Quick service and out fast!

Took a elderly friend in for a checkup. They were patient with him and all of his issues. Took xrays and treated him for a fall.

The facility was clean, the staff was super nice and the doctor was great. they gave me a couple prescriptions but they never made it to the pharmacy

Everything was good, they followed up quickly and well. Appreciate them

My daughters and I arrived at this AFC walk-in clinic around 7:25pm on 12/7/23.The receptionist, Magenta, was busy, but made sure to let me know she would be with me shortly.After 5-10 minutes she was able to help me sign in for my daughter.There was one family already at the clinic when we arrived, and another lady who arrived after us, but she had filled in information online before arriving, so she was seen first.With that said, I did take a few minutes to contact my husband to discuss the cost. We typically go to a different company of walk-in clinics, which costs us a $50 co-pay, then we receive the remaining bill at a later time.This clinic cost $120 up front, with possible further charges, so I was hesitant. In the end I decide to do a comparison so went through with the appointment.We were walked back around 7:45pm.Magenta was kind and patient with us as we removed my daughter’s heavy winter coat before she was weighed.She lead us to our room, which had been cleaned but was missing the paper on the patient’s bench, so she quickly took care of that for us.After a short wait, Jocelyn came in to check my daughter’s vitals and ask about her symptoms. She was sweet. When she first entered the room she apologized for the wait, and as she was leaving the room, told us to let her know if we needed anything.We did wait for a while after that, but I understood we were after hours now and was just glad my daughter would be seen.It was probably between 8:15-8:20pm when the PA, Kristen, came in to diagnose my daughter’s condition.The conversation went well and after considering the symptoms and examining her patient, she diagnosed my daughter as I expected. My daughter was prescribed the necessary medication, for which I am grateful.The visit did cost about $30-$40 more, but as long as we don’t get further charges by mail, I will be content with this, as similar visits to the other unnamed walk-in typically costs us between $200-$300.In the end, we had a good visit, and AFC fulfilled their aspiration to have us in and out (from the time of sign in), within an hour.We left shortly after 8:35pm, and were able to get the prescribed medication from CVS before they closed.My daughter is recovering, and I am pleased. I will likely return to AFC the next time our family needs care.Thank you!

My wife had her nipple ring reject. Irene & Steven stayed over an hour after closing trying to help her. They had to re-pierce her nipple just to push it through. Steven was very kind and patient. Irene definitely put me at ease because I was about to pass out. She even let me eat all her pineapples. Thank you guys for everything.

Nice place! Took really great care of me when I was down, especially Abby at the front desk. She took my blood and she made me feel sooo comfortable. She is very professional, attentive and easy to talk to!

AFC exceeds all expectations when it comes to urgent care in the area and they count with very qualified medical professionals. Much better and affordable than any ER!

I had an excellent experience with Gabriel Ollison. I would highly recommend this urgent care for any medical treatment.

Waiting time is slightly better than other places, and they do have X-ray machine.The working team were so nice and super helpful.

Very professional, very well managed and consumer focused. Highly recommended! Scheduling and visit was completely flawless with zero delays or waiting. Ive never been seen so quickly even when I had an appointment scheduled at the same facility I visit. This facility is much needed in our current Healthcare challenges. Regards

Front desk man was so helpful helping me with paperwork and getting me checked in!!!Nurse was very patient with me and understanding like she did care!Doctor was knowledgable and explained all my options and plan of care!Overall super great experience!

AFC Urgent Care in Pineville is great. I love going there for COVID tests because they get them back within 20-30mins. They are a little expensive if your insurance doesn’t cover it all. Overall, great nurses and doctors. Shout out to Taylor for being personable and made me comfortable.

This was the second time in months that we came here for a sports physical and had amazing service. From the front desk to the vitals nurse to the physician -  everyone was extremely friendly and knowledgeable. I would absolutely recommend this office!!

We were admitted fairly quickly to the urgent hospital; the doctors and nurses did their job well. The only thing is that the cost was very high—$1,300 for five shots.

The receptionist was helpful and knowledgeable. The nurse and doctors were quick to assess my needs. They discussed a plan of action and were very supportive.

Had bad sinus infection and headaches.This was the friendliest and most kindest staff you could find. They saw me promptly and properly diagnosed my condition. Highly recommend.

Lots of love, lots of wisdom, a solid and very professional staff! thank you for how you treated me well✨

The staff was amazing from the front desk, to the x ray tech, the Dr. They are amazing. I brought my son here to get an x-ray of his ankle. They were so sweet, caring, very helpful. They got us back super fast and took care of us. Thank yall so much. AFC South Charlotte is awesome in patient care and customer service. Def check them out for any medical needs. They are awesome. Thank yall so much.

Practioner wasnt very thorough. Spent $125 on really nothing. The practioner didnt offer a prescription option either. When I looked over the discharge form, I saw a recommend medication OTC, but that wasnt stated while in the exam room. The CNA did ask me what pharmacy I preferred, but nothing more was discussed with medication.I went to AFC with a knee injury.

I wish I could give 100 Stars this place was amazing front desk was extremely kind as well as the lady who did my x-rays and consultation. They have the best doctor I have ever seen she was extremely kind and understanding of my situation and women like me really need that thank you all for what you do 💕Edit: also no wait time

Staff was super friendly and competent. But the wait times were long. After the nurse took us back to a room it was close to another 45 mins before the NP came in. It was maybe another 15 mins before we got the prescription. Long to wait in a small room with a toddler.

Excellent and beyond customer or should I say patient service!

From the moment I walked in the front desk staff was a pleasure to deal with. Then I had the pleasure of having Kristen the PA as my doctor. She was not only thorough but listened intently and did a thorough check of everything that was needed. I will definitely recommend and be back myself should there be a need. We’ll dome ladies!!!

I came in today for a nasty bug bite on my leg and Jocelyn & Gabriel & the front desk staff were all very accommodating, patient & professional - great Urgent Care facility thanks everyone! 😎🫶

Great service. The entire staff was so friendly & helpful. Check-in was simple & quick. The PA we saw was very nice, listened to all of our concerns & advised us accordingly.

As always, excellent experience. Ive been coming here for years when needed and it is always extremely clean, friendly staff all around and have always fixed me right up! Thanks AFC of South Charlotte!

Efficient, clean thorough and caring. Kristen is very professional and her assistant is more than capable and pleasant. This is the second time I have used this service and both experiences were exceptional. Better than any hospital emergency room.

Angie gives the absolute best care! Highly Recommend AFC! Excellent service from the entire staff. Angie is one of a kind and truly cares for the patients needs. Thank you all for your care and compassion.

Excellent care. The people were wonderful. So glad to have a great place like this near me.

The best urgent care ever!!!! They listen and they care. They spend time with you. They ARE what medical people should be!!! And Nick and Kerry are wonderful!

Kind, clean, caring. From the front desk associate to the nurse practitioner, all staff were exceptional. This Urgent Care is fantastic in customer service and hospitality.With the ability to check-in on your phone - the process was fast, easy, and smooth. The front desk associate is very kind and helpful to everybody. I wish I caught her name, just her benevolence made me feel better.The nurse practitioner, Kerri, was extremely knowledgeable and supportive. She was able to effectively provide me with solutions, leaving me feel confident in my health.

Absolutely everyone was so kind and so helpful! They were so nice and were able to help me with everything I needed.Very knowledgeable. I got in quickly and it was easy to make an appointment! I 100% recommend this urgent care. Thank you so much!!

Totally professional! Stop and attending physician was fantastic! My normal physicians are so booked I couldnt get in. I tried AFC because I was desperate and Im so glad I did! Thank you for a great experience!!

Everyone including the front desk staff, nurses, doctor and Xray tech were beyond great. It was a quick and smooth visit and I felt very well taken care of and comfortable. I would 10/10 recommend.

Staff was amazing, honestly super surprised how fast and easy everything was they were all amazing from the front of desk staff to the doctors and assistants and X-ray tech. Great team amazing people. I would go back there in a heartbeat.

My visit was top notch from the second I stepped foot inside the building. I was having some BP issues, they took me in and gave me the best care Ive had in a very long time. Very patient, very informative and I would recommend this location to anyone in need of care.

The doctor flat out refused to allow my Spanish speaking exchange student to utilize an interpreter. She had to rely on me, and my very rudimentary Spanish skills to understand her own results, and lost all confidentiality. Do better.

Very friendly receptionist! The nurse was excellent. She expertly flushed out my extremely clogged ear and I felt instant relief. The doctor was also kind and diagnosed me quickly. Would definitely come here again.

From my great doctor that saw me and got me the meds I need to get back to work fast to the most helpful and patient receptionist I’ve ever known about pharmacies not being open around the holidays—they deserve the highest marks. They excelled in every way. When I’m sick I’m not myself and they helped me out so much. Thank you very much to the whole team!!

Very professional staff. Dr. Kelly took his time to explain and was overall genuinely concerned. David, RN was genuinely compassionate. He took his time to get all the details to ensure adequate care was provided. I was most impressed how easy going and personable they both were. It made my first visit @ AFC memorable and I will definitely go back, if needed in the future.Dr. Kelly and David, RN you both are Awesome!!🏆

I love this clinic. It is prompt and efficient. The wait is never more than 15 minutes and the medical providers are excellent. This is my go-to clinic.

These guys are really the absolute best. They arent the primary care doctor and they dont try to be. They are there when your doctor cant see you with short notice. All the times Ive been to AFC have been pleasant and I have felt cared for and felt like there were competent medical professionals caring for me. They take just about every form of insurance. Great place!

Very efficient operation, with extremely competent staff who were extremely knowledgeable and helpful. Thank you!😊

This AFC location completely refused to do a physical but the AFC in Ballentine had no issue. Only because it was a physical they are not used to doing. Front desk had lied about what information was communicated to the doctor. Guessing doctor was just lazy because she didn’t bother looking at the physical form I had emailed to their office.

Excellent care! All staff members were very polite, welcoming, and friendly. Very clean establishment as well. Would recommend to anyone who is sick or has an injury or just doesnt feel well in general.

The front desk mentioned they had difficulty retrieving the insurance card, but all the urgent cares we visited accepted our insurance without any issues. It took them one hour and half to confirm that our insurance was valid for use.

Everyone was very kind and pleasant.I feel better already.

I went to afc Urgent Care, to get an X-ray because of pain and restricted motion in my shoulder. I was immediately greeted by a very pleasant, polite and professional receptionist, shortly after escorted to my exam and had my vitals taken by an equally pleasant and professional nursing assistant. Followed by a thorough examination by Dr Okwara. Afterward, a very pleasant X-ray technician took serval X-rays, while making certain the different positions required for the x-rays were not causing any discomfort. To say that I was very pleased with my care at afc, is at best an understatement. The treatment I received from Dr Okwara and her staff was one of my most pleasurable experiences to date from any Urgent Care Center. They are extremely courteous, caring, thorough and very professional. I highly recommend this facility to anyone in the Pineville/Charlotte area.

I was able to book an appointment online, my wait in the office was extremely short. Every member of the staff was friendly and professional. Very impressed with the whole facility. Thank you for the excellent care.

Today was my first time coming here for my daughter and they were as so nice and fast

We typically avoid going to urgent care clinics if at all possible for a number of reasons. Our granddaughter was very sick over the weekend and her pediatrician’s office was closed. Took her to AFC South Charlotte and could not have been more pleased. There were 7 people ahead of us. We were still in and out within an hour. Very clean clinic. Nurses were absolutely wonderful and the practitioner was very caring and thorough. Would not hesitate to revisit. Highly recommend.

This is one of the best urgent cares I’ve ever been to. I live in Lake Wylie, and would travel to this urgent care if I needed immediate service. Everyone is very friendly, personable, thorough and professional. I highly recommend AFC, you will not be disappointed 🙂

Very empathetic to my needs. Wonderful staff, thank you so much.

Walked in feeling horrible...left feeling incredible! Everyone was super nice, friendly and treated me as a person not necessarily a patient! Prescriptions were called in however left w/a warm heart because the customer service was 100%. Will recommend it to anyone! Best experience that could be had at an urgent care! Looking forward to feeling 100%!!! Thank you!

Dr. Kelly and the staff were extremely professional and accommodating when I brought my daughter in for care. The facilities clean and spotless. We waited only ten minutes and I appreciated the ease of completing registration on my iPhone. Dr. Kelly provided his phone number and invited us to text him with any questions or photos of any changes. He couldn’t have been nicer and attentive. It was a positive experience and I would defiantly recommend this office for anyone in need of an urgent care facility.

Great experience. The staff was very nice. It felt like I was talking to my family. Very organized and a simple check-in process.

Doc and staff were quick and helpful. Insurance being what it is sucks but thats not their fault

Needed to bring our 8 month old into urgent care while on vacation from Wisconsin for ear infection. Very clean and updated facility. Everyone was very friendly and saw us in a very timely manner

Long wait but not the fault of the clinic. Day before Christmas and there were so many sick patients there. Staff was very competent, kind, compassionate and caring. I will definitely use this clinic in the future should I have the need.

Hate posting this - because I dont want everyone going there - Best and most efficient urgent care (sport physical) ever! Able to make an appointment. Helpful front desk, awesome intake by Rn and wonderful Dr.

I had a fairly pleasant experience here. The staff was nice and friendly. The facility is clean. It wasn’t busy at all when I arrived. Check in was user friendly. I’d recommend and if needed, I would return.

Easy to schedule an appointment on line and pre register. They are prompt, professional, and always courteous.Consistently better than any hospital affiliated urgent cares.

Edit: if you go to this Urgent Care, call to see who the Provider on duty is at that time. Dr. Ada Okwara is the worst. My husband and I have both had bad experiences with her. We will go there again, but when we do, I am going to call and ask which provider is on duty before going! No way am I going to see this doctor again and neither will my family! I wouldnt recommend her to anyone I know and love! This is generally a very good urgent care. Its close to where I live so Ive been in there before for illnesses. The provider I saw tonight was great. He really listened and prescribed me medication to try and get me better as I had been sick for a week already. They were really busy and the nurses kept coming by to check on me as I had to wait longer than normal. I appreciated that. My only complaint was the provider forgot my work note. But the way I sound, no one should question that I am sick anyways so I doubt it will be needed. Ive always had a positive experience with the front desk and nursing staff there. They are very kind and rhe check in and out process is easy. I will go back if needed and would recommend them to anyone else. I appreciate that they care about how I feel and are kind even though its not a regular primary care provider.

Irene (MA), Magenta (front desk), and Dr. Wenn were wonderful. We were in and out, they were extremely friendly and professional. We live close by and never been here before. This is definitely our new home. Will recommend a 1,000%.

I took my daughter here for a knee and finger nail injury on7/7/22. The staff was warm hearted, prompt, professional, and extremely attentive. Many thanks to the Doctor who serviced her needs and thanks to Irene and Marie. You all are amazing!!

Great customer service from front desk to nurse practitioner. Friendly, patient and helpful! We checked in online and they told us where we were in line - wait time wasnt too bad at all. Today we had to follow up with the doctor and he was nice to answer all our questions and concerns. Best Urgent Care we’ve been to - keep it up!

So happy we came here. Had urgent need for help with husband’s back pain injury. Called ahead and spoke with Irene first to get basic procedural and cost information. She was very knowledgeable and provided clear information. Once we arrived, the personal service and team care was even better. No wait time for a Saturday. Dr Morris was a good listener and offered professional option appropriately. Highly recommend this clinic—especially when most other urgent care centers could not offer the same.

Quality care..very pleased with my visit!

Friendly and caring staff. They not only took care of my injury, but they took care of me. They were amazing! The staff kept me informed of everything going on, and kept checking on me throughout me visit.

Im not sure what the young ladys name was that helped me from the office, but she came out to the waiting room and brought paperwork to me. I dont walk well. Taylor was very pleasant and very helpful. She helped me walk to my room even! Thanks to you both

My son need a last minute COVID test for traveling. We stop by and explain the situation. The front desk was helpful and welcoming. The nurse was amazing. The place is clean.Highly recommend.

Everyone was super friendly and up beat!!! Staff was nice and very efficient. I called and scheduled by phone, super easy. The day of my appointment, I didn’t have to wait long at all and came in and got a Covid test and results. Overall experience was streamlined and customer service was awesome. The office was really clean!!! I would highly recommend coming here for urgent care and minor emergencies.

Super efficient! I was seen within 5 minutes of arrival. Both X-ray tech and doctor were professional, knowledgeable & caring. This is my first time ever needing an urgent care clinic. It was definitely a satisfactory experience!

Seen quickly. Not a lot of paperwork because i was in computer already. Dr Ada Okwara was very pleasant.

Friendly staff, very efficient, a wonderful overall experience 😊

Dr. Okwara, Taylor and Jocelyn provided excellent care . I would recommend AFC Urgent Care to all my family and friends. AFC provides exceptional care and treat you like family! Please go visit AFC South Charlotte....the wait time was not long, and I received courteous and professional care. l was treated with respect and compassion was shown. If you ever need to visit and urgent care, I highly recommend going to AFC South Charlotte.

First time visiting them. Friendly staff. Very pleasant to talk to. Concerned about your health. Great Doctor. Explained everything regarding her diagnosis, as well as medication she was recommending. Would definitely use them again!

They staff was super personable & friendly. I felt like I was talking to actual people & not just someone monotone going through their job. From the front desk staff to the doctor to the nurses they were all great. As well, I got a COVID-19 test AND a STD test & was out within 10-12 minutes. I went around 2:45PM. THANK YOU!

The clinic is clean . The receptionist was very nice and helpful. The nurse was also very nice and gentle . The doctor took her time and was very informative.Would definitely recommend anyone to come to this clinic .

Had great care from AFC Urgent Care today! Front desk was organized, responsive and friendly. The nurse Irene was wonderful and explained everything to us while reassuring us. Loved the PA- who gave us great medical care. Such a Godsend! I would definitely recommend them and use them again

This is my go to when I need medical help and my Primary Care cannot see me. The staff is friendly and the PAs and doctors are very helpful and knowledgeable. I have been here three times and will be back. Highly recommend!

My wait time was short, and my experience with the staff was wonderful, very professional. I found the appointment making experience was very efficient!I felt my care was a priority and not just another number! Everything was done to help me get better fast! Thank you, AFC.❤️

Wonderful staff!! Everyone is so kind and efficient. I felt terrible with an ear infection and the staff were incredible. I was seen quickly and both nurse Irene and Dr. Ho were friendly and patient even though I came in right before closing! I get very nervous in hospital or doctor settings and the staff made small talk and jokes with me and helped me relax.

My boyfriend and I came in and instantly was greeted with kindness! This staff did everything they could to ensure that we were comfortable! It is a very welcoming environment and since it is a new location everything was upgraded to the latest technology. Our nurse, Eileen, was super respect and kind. Very easy to talk to and she even informed me about some careers in the medical field which is what I want to go into. My boyfriend was well taken care of in her hands. Dr. Kelly, our doctor, gave us a bunch of well needed information and he also was kind. He has a great sense of humor! He too was respect and helpful! By far the best service we have both been given when it comes to medical professionals! Thank you all so much!

Always well taken care of at this location Dr. Kelly and staff are excellent This was a walk in visit Wait was short, all staff were friendly.Previous visit:The wait was not long. I had an appointment. Everyone working was kind and caring. Dr. Ho was informative and professional. I would recommend this Urgent care location. This is the 2nd time I have been there.

My daughter needed a sports physical which we usually do through her pediatrician but we couldn’t get an appointment early enough this year. AFC Urgent Care was incredible! We walked in, waited maybe 10 min, were seen quickly & left within the hour. My family needs rapid Covid tests for a trip soon & we’re planning to go here because they made everything so easy and were so friendly and professional. I’ll be recommending this place to everyone now!

The staff was great. Very efficient and courteous to my children. The PA was pleasant, listened to my kids tell their winning stories. I am pleased with this facility. I definitely recommend this urgent care. Wish I could leave 10 stars.

To have felt so bad these people were like a breath of fresh air!! So very kind , professional & thorough! Felt very well taken care of by all. Highly recommend!

I am very happy with AFC Urgent Care! All of the ladies were pleasant. The office was really clean and the doctor was compassionate and didn’t rush me. He listened to how I was feeling and even explained that if I didn’t feel better soon I could go back. I’m 100 % happy.

AFU Urgent Care is amazing!!! Great Service as soon as I stepped in the door, I was greeted with a kind woman working at the front desk. Followed by triage nurse which was very thorough. Dr Hunter was amazing, he was very kind, attentive and figured out exactly what was going on. I recommend AFC Urgent Care!!!

Overall best experience Ive had at an Urgent care ever! The entire staff is amazing and their hospitality made me feel at ease during my visit. I would hands down highly recommend AFC to everyone.

I have gone to this location several times for Covid testing. Everyone is always so kind, from the front desk staff to the nurses to the providers. Their testing process is always incredibly organized & efficient. I specifically want to call out the nurse/med assistant David for being SO kind and going above and beyond to make me feel less anxious about my test. Dr. Kelly was wonderful too!

I dont normally post reviews, but I have to let everyone know what excellent care I received from the doctor at AFC Urgent Care South Charlotte and his staff. Everyone was friendly, compassionate, and kind. The doctor and the nurses were thorough and called the next day to check in on me. Truly quality care from the whole team.

I think everyone there was wonderful and so kind! I was treated very well and thought my visit there was great!

First time, the staff was very kind, the visit was quick to

Wonderful experience! Extremely pleasant and engaging staff. The doctor and nurse on call were very thorough. The nurse notified me of the fees prior to treatment, which were reasonable. Have already recommended to several friends/family and will definitely return as needed.

During these uncertain times I’ve noticed more and more impatience from healthcare providers. I went to an urgent care earlier today which seemed to be under a-lot of duress and where the wait was about 5 hours. I called AFC and they not only set realistically expectations but the staff was friendly, empathetic and professional. My Real Estate Company had a case of covid at our Holiday party and I wanted a test as a precaution. It was a great feeling to know there are still good people in this world. I would highly recommend AFC to anyone and did right then to my colleagues who may have also been exposed.

Very friendly and polite staff . Got seen and treated quickly . Highly recommend AFC urgent care . Thank you

The office staff was terrific ans helpful, It was a very short wait and the office was bright and clean. I enjoyed the medical assistant and he even kept my white coat syndrome low.Dr. Ho was wonderful and very informative.I would definitely recommend them to family and friends.

Abigale helped me to assist my insurance carrier to resolve the payment issues. She worked multiple times and several days. Our entire family is so appreciative.

Was having an asthma exacerbation. Received mobilizer treatment and steroids. Couldn’t believe they took walkins. I am breathing easier now thanks to them!

I don’t ever write reviews, but I felt moved to write this one because I had a great experience here. I’d never been to an urgent care before so I didn’t know what to expect and I was feeling so awful. The receptionist was really nice and I was called in right away.John really made me feel taken care of and listened to all my concerns- he was super thorough and even though I had a myriad of symptoms, he still didn’t brush it off with a “you’re fine!” when all my vitals came back clean. I don’t think I’ve ever had anyone hit all the bases and be so well rounded and patient in their approach to care before. I’d go here for checkups if I could. Alexa was also great and quick with the bloodwork.I’ve had some really bad and traumatic experiences with health care; people rolling their eyes when I ask questions, making me feel helpless or crazy, and even completely misdiagnosing me. I’m not expecting perfection, but I would like someone to genuinely care and take the time to find a solution and I really felt like I got that here. I wish it was the norm, but it really is rare to be seen & heard. Thank you.

Short wait, very good and prompt service

Great staff, great energy, great experience! All of the wonderful women at the front were so kind, fun, helpful, and integral to the environment at this location. My M.A., Irene, was such a fun spirit and we even shared a few laughs. The team here took great care of me and Id definitely recommend it to anyone. Keep it up, everyone! 🥳

Nice staff, efficient process, you make your appointment online show up give them your information and they call you when they are ready to see you. Inside they were just as efficient. My thanks to the team there for keeping everyone safe.Just did another visit again today. Thanks again for sewing my thumb back on. Nice work team ;-) It still works, I appreciate the extra effort.

Great service and staff. Super fast and helpful!!!

I saw Dr. Kelly and his staff after being released from the hospital with pneumonia while visiting from out of town. They were very accommodating, welcoming and compassionate. Dr. Kelly didn’t make me wait long and was knowledgeable about everything I was experiencing. I would certainly recommend he and his staff to all of my family and friends.

I went in to be tested for Covid. I was greeted very politely and seen very quickly. Kate did an awesome job administering the test and was very, very gentle as she saw I was nervous. She was very cordial as well. Dr. Kelly was just as cordial and kindly answered all my questions. Great experience for a not so great reason to be there.

I am very satisfied with the service I received today. I just moved here from VA and not familiar with the area. I googled nearest urgent care and here I am! From the time I walked in the door, receptionist was pleasant. The wait wasn’t long at all and when I got to the back and met the physician(Dr Kelly), he had great bedside manners and very attentive to what I was describing was wrong with me. I look forward to following up in 2 weeks and would definitely recommend this facility to someone else. Thank you guys for making me feel good while feeling the worst!

Great experience. Registered for my appointment online beforehand, and was taken back as soon as I got there. Staff was very friendly and helpful. It was a very quick process. Would definitely recommend!

Staff was super friendly and working extremely hard. So thankful for all the healthcare workers during this difficult time! Lindsey Schwartz was extremely knowledgeable and answered all of my questions. She was polite, professional, and very helpful. Best urgent care experience Ive ever had!

It was an easy process of making an appointment on line. I was greeted with great service.I had both a rapid Covid test and strep test. It was a smooth process. I was in and out in less than an hour. Dr. Ho was nice and comical and shared what I needed to feel better. This was my second time at this clinic and I now consider it to be my neighbor urgent care.

Our experience was largely positive. Staff members were friendly, helpful, & professional. Our one challenge was when a nurse called us back (we were there for an appointment for our 9-month-old baby) at the same time as calling back another patient from the waiting room. The nurse wanted all 4 of us to come through the doorway @ the same time, we hesitated because we wanted to remain socially distanced, as our son is unvaccinated, unmasked, & particularly vulnerable. I was really surprised by the nurse’s instructions for the four of us to be so close to one another. I explained our position & all was well. The nurse who completed our son’s vitals & tests was very kind & professional. The NP who explained the results was also very helpful, personable, & professional. Overall, a positive experience.

My experience was superb! I arrived at 3:43 pm and was seen within 10 minutes. The staff was professional and courteous. Their thoroughness was impressive.I highly recommend AFC Urgent Care!

From the moment I entered the faculty everyone was super nice and friendly. I was in and out very quickly. A special thanks to Dr. James Ho he spent a lot of time explaining the issue and gave recommendations as to the next steps in treatment. Much appreciated and if I should need urgent cares services again I’ll definitely use this facility.KN

Avoid this urgent care. Visit the nearby CVS minute clinic or make an appointment at any other location. This location does not understand how their insurance system works. They are either incompetent, or are pocketing the extra fees they are charging. Upon my first visit to this location I was charged more than my copay should have been, after calling my insurance directly and confirming that they indeed are within network and that I over payed they gave me a refund. Today I attempted to take my wife in for service and they tried charging the same fee after I explained everything that had happened on my previous visit and that I would gladly call Aetna for them to clear it all up. We walked away and visited a MinuteClinic which was much more professional, competent, and efficient.

Excellent staff! Quick and effective, feeling better already!!

I scheduled my appointment over the phone and the procedure was simple to follow. The staff is professional and courteous and the wait time is much better than I expected. I also received a detailed consultation with the doctor, which I appreciated. BTW with most urgent care facilities you receive a print out and your on your way.

This urgent care is located just down the street from us. I loved that I can reserve my spot in line on their website. Signed in and paperwork was easy and simple. The facility is clean and the staff is very friendly. We waited probably less than 10 minutes before my boyfriend was seen. Nurse and Doctor were amazing and explained everything. He ended up having the flu so they prescribed him medicine. It was quick and fast so I appreciated the “urgency” to the care. :) Will be coming back here for future visits.

We are new to the area, and found everyone at the centre incredibly helpful and welcoming.

Staff were super friendly and helped me check in and out in a timely manner. The office was clean and I observed the staff constantly wiping down chairs and high touch areas to make sure the environment was safe. In and out for a test within 30 mins. Julie answered any questions i had and was very helpful. I can not stress how easy it was to be seen and felt safe in this current time. Highly recommend.

Dr. Kelly and the staff at AFC are awesome! My family and I moved here across the country and of course I injured my leg moving in. I looked up the closest Urgent Care and luckily they showed up. I’m so glad we moved near such a great Urgent Care. We feel safer having such a kind and knowledgeable place to go in case of an emergency. I’m on the mend and doing better. Thank for making a scary time so much better.

Best place ever. We had to get a PCR test for travel. It was ready in a half hour. Everyone was super friendly. They even offered me a bottle of water while waiting. Would definitely return there if needed.

I’ve been here 3 times for myself and my kids and all three times it’s been a great experience. All the staffs were friendly and attentive, especially the nurses and Dr Ho.The last time I went they’re even more efficient compared to before so I can’t recommend them enough.My daughter was even given a little prize at the end of the visit that made her day!Thanks AFC of South Charlotte!

Amazing facility! Customer service is incredible!

I am so glad I ended up coming here. From the super nice, and awesome nurses, to the funny, personable and knowledgeable doctor, I had a great experience here. The prices are very affordable, the staff is all very nice, and I would recommend them over any other walk-in in the area! Not that I WANT to have to go back here, but if I do have to go somewhere for a medical issue, this is where Im coming from now on.

I appreciated the promptness - checked in quickly, filled out paperwork online, the waiting room was clean and comfortable. Shout out to the friendly receptionists- smiles & laughs make an unexpected trip all that much better. And double shoutout to Dr. Kelly- very compassionate and kind, did not make anyone feel out of place, rushed or shamed. Thanks all!

Check in was super fast. Chidi was very kind! Dr.Okwara was super helping and Ms.kerri was very interested in making sure I had the best care!!

This is the best urgent care anywhere. Magenta was a doll and helped me with check in. I got to the back very fast. Irene is the sweetest nurse and kristen the provider is very knowledgeable and so kind.