Neighborhood Healthcare Escondido Pediatrics

426 n date streetNot safe, not professional, not friendly.My wife just took our 6 month old daughter here to get the RSV shot. While in the waiting room a homeless looking person that seemed to be on drugs came into the waiting room screaming and had to be escorted out by security.When they went back into the room, we have in our daughters chart a note from our pediatrician that we are vaccinating her but delaying the schedule until she is older and yet the nurse unprofessionally shamed my wife and used threatening fear tactics to make her feel bad for our decision we made with our doctor, My wife pointed out that she was being unprofessional and the nurse glared at her in a threatening way and then proceeded to aggressively administer the shot to a 6 month old baby!! .. who in their right mind gets aggressive with a baby?? She told my wife to put her down on the table, grabbed and forcefully held down her legs and jabbed her and let the needle stick there in her leg longer than what seemed necessary, this is in sharp contrast to the last shot she got where the nurse had her nurse while Mom was holding her and did things quick and gentle, this nurse was obviously mad about being told she was acting unprofessional and was taking it out on a BABY!!!!She has never had blood from her previous shots nor has my son but as you can see in the image this shot she did because of how aggressive the nurse was being.Not only that but she refused to update her shot records and give my wife a printout for our records unlike every other time we have ever gotten shots for our kids.. once we have the nurses name I will update the review with it so that she learns the lesson she so desperately needs... YOU DONT ACT AGGRESSIVELY TO A BABY!!!!I called my wife as soon as I got the text from her saying she was in tears sitting in the car and we are looking to NEVER take our children here again.I highly recommend you DONT EITHER!

I had a bad experience with Dr Francis. I brought my son for her 6 month appointment. During the visit she told me that my son is shorter than most boys which I am aware because my husband and I are not that tall and she went ahead that said just because my son is drinking a lot of formula doesn’t mean he’s going to get taller he’s only going to get wider.. that completely threw me off guard and I didnt say anything to defend myself just so I could get his referral for cranial technology and physical therapy. When I asked for the physical therapy referral she said it would be a waste of time and it doesn’t matter if he’s not rolling.. but I told her I prefer to take him because I don’t know anything about physical therapy and he’s delayed on rolling and has torticollis. I plan on switching his care to a different pediatrician that actually cares. I probably should’ve requested to speak the clinic manager but I honestly wanted to get the referrals and leave.. she made the whole appointment so uncomfortable.

Amazing doctors, Dr.Aguilar such a sweet person always makes you feel safe and comfortable. The medical assistants are very kind never have a problem with them. The wait time is not a problem they are good with letting you know if they’re a little behind

If I could give this place a 0 this place definitely deserves it . Doctors are always running late and all appointments are always pushed back . This place is garbage and worst customer service . Do not bring your kids here

They accept walk ins but have no provider because he is vacation. They accept walk ins but it is not guaranteed you will be seen you will only be seen if a patient does not show up to their appointment.

Dr. was quick on checking my son for his ear infection, confirmed the situation prescribed his medication, and we were out of there in 30 min. Straight to the point!!

The provider and the medical assistance were very helpful and kind to my children and myself I highly recommend them very wonderful experience thank you so much

Very bad experience, I really almost ran away. If they cant help, its better to say no to the person and thats it, and dont answer angrily. I hope it doesnt happen to anyone else. It really was a very bad experience. 😖😖

Excellent attention