Planned Parenthood - Lubbock Health Center

I lost my healthcare coverage at 26, so I needed a safe, affordable location that could take care of my reproductive health. I made an appointment online, and the intake process was quick and easy. I was seen within minutes of my scheduled appointment time, and I had two great providers: my nurse, Christine, and my nurse practitioner, Liz. Both did such an amazing job putting me at ease. I was nervous about changing my birth control method, so not only did they run through options with me, they helped raise my confidence in making the correct choice for me. On top of this, they knew about my financial situation, so they were able to help offer no-cost or low-cost solutions to the problems I was facing. Liz was *so* fabulous; especially as a woman, going in for a pelvic exam with a new provider can be awkward, but Liz was such a professional. I had such a great experience at this location, I cant recommend it enough to anyone who needs reproductive healthcare. [I am also LGBTQ, and there were multiple demonstrations of gender-affirming care and being a positive environment for non-cis persons and cis people alike.]

Everyone is welcomed with no judgement. This will be the first place I recommend.

Great staff - but I was scheduled an appointment there only to drive the two hours, arrive, and be turned away because they didnt have the equipment to assist me. They couldnt tell me why I was told I could be helped here (the issue is a reproductive health one) by the scheduler on the phone. I support PP and am glad there is one available but its super unprofessional for any medical office to schedule someone and then decide they cant help them, even moreso when its been communicated days in advance and that the patient is making a multi-hour drive. I am very frustrated and disappointed. The staff were very nice at the location, but its very disheartening to be told I dont know why they gave you an appointment, you probably should have gone to the ER.

Very clean, very professional, got me through a rough time. thank you so much for everything y’all do. Carla is amazing.

The entire staff was so helpful and friendly. I’m nervous about a lot of things and Dr. Destiny Stone answered all my questions and gave me resources. 10/10 recommend!

Being from california with great access to Planned Parenthood and moving here, I am so relieved and excited that there is now a location in Lubbock, Tx. Keep up the great work guys. If you ever need any volunteers, I would be more than happy to help out. Much love

The best customer care I’ve received from a doctor’s office. The PA listened to what I had to say and made sure all my questions were answered. Making appointments is easy and I was able to be seen quickly.

The people in here were wonderful! They have excellent customer service, and made me feel very comfortable. I will definitely be choosing them again!

I had a Nexplanon implant done thru TTU student health - but now that I’m not a student anymore they couldn’t remove it.I called PP and they were the only provider in town who would take it out. They got me in the next day after I called.Girls in the office were so nice! Haven’t been to a PP since high school but will be coming back for my future reproductive choices.

Excellent professional service, thank you much for being there for us.

A great experience, my first well women’s exam and everyone made sure I was comfortable. Great staff great healthcare!

Glad there is someone in lubbock that cares about the women here. I heard you guys are suing the new ordinance, and i’m here to say i 100% support you and will gladly do what i can to help. Blessed Be!

Thankful for the opening of this place so I can get birth control and pap smears even though Im low income and no health insurance So many OB/GYN in Lubbock wont even see clients who are not pregnant. Thank you planned parenthood

They make it so affordable to get birth control, this place is just what Lubbock needed! I didn’t feel judged or scared to interact with anyone here, such amazing people!

Yay finally complete health care. Nothing missing here all health care yes finally

Thank you for providing desperately needed reproductive health services. Your work is incredibly important.

So thankful to have such great affordable health care here!!

Very helpful and nice staff always willing to help!

Amazing& supportive staff! Def recommend.

Very Helpful and friendly staff