AFC Urgent Care Seminole

I have visited this urgent care twice now, and I can honestly say that I have never had such a positive experience at any urgent care facility as I have at this location. I was seen by Laura Jennings and Kevin Egan today, and I truly appreciate their professionalism and excellent bedside manner. I prefer coming here over visiting my regular physicians office! The office is immaculate, and the staff is energetic, upbeat, and compassionate. I also liked the check-in process through the app!This office staff deserves to be recognized at the highest level! Wow!Great job! 👍Forever thankful!Cathy Tate

I had an appointment at AFC Urgent Care Seminole for an illness. Making the appointment online was very easy and once I arrived the staff was very courteous and attentive to my needs and concerns. The doctor was very thorough with the examine and my symptoms. Diagnosis was made and meds called in to pharmacy. Happy to say I am on the road to recovery and very happy with my choice of AFC!

I easily made an appointment and filled out all paperwork online. I arrived early and only waited about three minutes. I was greeted politely and efficiently and was treated kindly and respectfully by everyone I came in contact with. The physician called in the appropriate medications for me to my favorite pharmacy, and by the time I arrived there, they were nearly ready. The only slight detractor from my visit was that for me the music was too loud. This is a personal thing, I just don’t like loud music. Otherwise it was a very positive experience.

Excellent care from staff and provider. I was treated with respect throughout the whole visit. Provider Laura was professional and efficient. Nurse Kevin was great with his procedure and everyone provided time to answer my questions. I highly recommend AFC Urgent Care!

I am an RN .. and also work in an office now.. I know a staff can make or break an office.. Your office staff was exceptional. They were friendly and  knowledgeable and respectful... They treated an elderly couple that came in with such compassion. It was great to see!!Kudos to your staff!!

Scheduling my appointment online was quick and very efficient. I was able to get in right away. The staff were so nice and listened to my concerns. Great place! I will definitely go there again, if needed. I recommend AFC Urgent Care 100%!

Made an appointment and only waited a few minutes in the waiting room. Everyone was very welcoming and kind. The NP came into the room promptly and confirmed what a suspected was my problem. Quickest doctors appointment I’ve had! Thanks!

All the staff were kind, courteous, respectful, upbeat, and efficient. I didnt have to wait long to see a doctor. The forms to fill out on your phone were annoying, but everything else was great. I especially liked the doctor I saw, who took her time and didnt make me feel rushed,

The person that assisted me today was so great. Excellent rapport and was great care and a good sense of humor.They were very fast too, even with short staff and a busy Friday. I was in and out in 35 minutes.

Great experience at Seminole urgent care, reserved a time spot online and was seen quickly upon arrival. Doctor and nurse were both extremely kind, wish I could remember their names, but was extremely happy with my visit.

This is my go to place when I’m sick, in need of treatment, and I’m unable to see my primary. They have always been professional , the environment is always clean and the wait time has never been long for me with and without pre-scheduling. As a RN, I appreciate the compassionate behavior,  actively listening then explaining the treatment plan.

I love this location. The staff is always quick, efficient and friendly. I take all of my family members here when needed and have always had awesome, professional service by every employee here.

I love Seminole AFC!!They really know their stuff. I rarely have to wait more than 15 min to get in. My out of town sister, my son and I all have come here. I prefer here vs the ER. Fast, convenient and smart staff. Also very mindful to my deafness and makes sure they pull down their masks for me to lip-read.

The place is clean and the service is fast. The problem is the provider. The first provider I saw was very helpful, she listened and she showed empathy. She told me the antibiotic she prescribed me where subject to change once they receive the results from the lab. Three days after, I came back with no improvement on my symptoms but the labs were not completed, so the other provider running the clinic that day, asked me to stay with the same antibiotic. The following day, I called back because I was feeling miserable and obviously, the treatment was not helping. The lab results were back showing that the bacteria was resistant to the antibiotic I was prescribed. When I asked for the provider to check the results and adjust my treatment, she refused to change the treatment. That cost me that I had to go to another provider to get the help I needed. I really dont know what kind of medicine this particular provider and the nurse working with her are practicing, but definitely is not the expected one from a health professional. I wish I have their names but unfortunately I wasnt paying attention to names when I was suffering in pain. I hope this serves for other people to avoid some specific providers and nurses in this place.

They were all so friendly and professional. Its nice when you dont feel good and people are kind to you. I was extremely impressed with the service.

Visited twice in one week and both times found the wait time reasonable, staff friendly and answered my questions. Did not feel rushed. Convenient location, clean facility and good tech for check-in and follow-up. When I called back to check lab results, staff, again, friendly and professional.

Amazing experience! I was stung by a stingray and went in to check that the barb wasn’t still in place. They did a quick xray and I was good to go. They were all so sweet and Laura, the APRN was so funny and had amazing “bedside” manners. Amazing staff!

Went in with ear congestion from a prior sinus infection where hearing was slightly impaired  i.e. muffled and annoying but able to hear; left in excruciating pain in tears and unable to hear anything in either ear from the incompetence of the Medical Assistant I initially ran into smoking around the side of the building upon arrival who directed me to the front door. This is a routine procedure Ive had done a half a dozen times in my adult life with zero issues at all at Urgent Care facilities and am now faced with finding an ENT or going to the ER for now near total deafness, pain and ringing in both ears. First time ever in my life I’ve reported the incident to the Department of Health. NO I would never recommend this facility to anyone, EVER.

Thank you guys. We came in the other day with my almost 2 year old having a throat issue. We were flying out later that day. The doctor onsite told us that it was either croup or something stuck in his throat (based on when it began and an experience he had). She recommended we go to the childrens ER in Tampa before flying. They immediately were able to identify it was croup (and congestion from a cold) and began treatment. We flew out the next day and everyone is safe and sound. It was good to be cautious and we are glad we came in and got that honest answer to go to the ER. Thanks!

Girls at desk were pleasant and helpful. Doctor was thorough in diagnosing my illness and ordered medicine plus great bedside manner.

Was fine for what it is. It took a long time to fill at paperwork on my phone for my daughter who was not a new patient. That could be better. Staff were mostly friendly.

There were 2 female receptionists when we checked in. The first receptionist told me that I had to scan the QR code to check in. My phone is severely damaged, runs on 2g and cannot take pictures. I still attempted to scan the code because my daughter needed to be seen. It wouldnt work. I asked if there was another way to check in or be seen and she said no. She was very insistent that was the only way & no other option. I was starting to get aggravated at her attitude, demeanor and complete disregard in helping me. Finally the other receptionist stepped in and handed me a clipboard and told me to bring it back when finished. Once I did that I received a link on my phone that requested basically the same information as the form but allowed me to check my daughter in. I dont understand why this option wasnt presented at the beginning when I said the QR code wouldnt work instead of wasting 15 mins watching me get frustrated at the receptionist desk. Is this a deterrent to get patients to leave? Other than the initial check-in......the rest of the visit was great and the remainder of the staff was more than accommodating. I regret the fact that I did not mention the encounter with the receptionist to the provider on duty but I was more worried about my daughter than anything that day. Based on how awesome the rest of the staff was....I would take my daughter back if needed.

The staff were so kind and helpful. My mom was very happy with the services received. We would highly recommend this Urgent Care. Thank you AFC staff!!

The AFC facility is very clean. All staff are polite, caring l and profession. The medical provider Laura was so sweet and empathetic. I recommend them to everyone.

Made an appt for a car accident the day before, get down there and they cannot see me. Told me to go to another office tge next day. Why did they not call me to tell me they couldnt see me? They would not assist. Made another appt 45 min from my house and called ahead to make sure they could see me. Drove 45min to find out there was a $100 fee that was not told to me. Why would they not tell me over the phone? Would never use this company again. The 1st office was Tyrone then Seminole waste of time

Front desk was friendly and welcoming, mind you I was coming in w a 2yr old and an 8 yr old on each side. I waited until 3pm and wait time was totally understandable, 2 patients in front of me. Once we were called back, about 20 min later, majority of the entire time was in a confined room waiting for the nurse practitioner. My 2 yr old was the patient, about 35 min into sitting in the back, I had to open the door and make up an excuse to let them know there was a family of 3 still waiting. I asked about a patient restroom, as the excuse. Nurse was surprised our door opened, but afterwards the ARNP came in. She was great with my daughter, and we left soon after. I would go back again, as this was my 2nd visit.

My husband gashed his leg at work the day before Hurricane Helene happened. It looked like bone was visible. The staff had him in and out in something like 45 minutes. Try that at a traditional ER. Im happy to say his leg healed up without complication. The staff was great! Minor injuries need to go here!

Best visit ever. They heard me concerns and had a remedy that was perfect. She even made a suggestion for a little extra treatment they had on site that I wouldnt have thought about and it was amazing! I have been here twice and will continue to come.

Had to come here to get my hazmat physical done for work. Everyone in that office on this Friday 11/8/24 was extremely friendly. Never felt uncomfortable, unlike most urgent cares. Definitely coming back here.

Excellent service! Prompt and thorough. Front desk was helpful regarding ckin. The scan ck in may be difficult for people over 60 who are technically challenged 😂 as myself

This place is a joke, having major sciatica nerve pain. I cannot walk, sit, sleep, pee without horrible pain. They gave a shot did nothing. Gabapentin which would be great if they didnt give me such a low dose, dogs that are 60 pounds take triple the mg that I was prescribed. And finally the joke lidocaine that instructs me to swish in my mouth...

Every time I come here for illness they take care of me very well. Everyone is nice and caring. I check in online and im seen pretty quickly. Wish they could be my primary care doctor. Love that it is women owned too. Highly recommend.

PRN was excellent! So were the nurse and front desk. Husband cut finger stitched it up quick. We came in at right time no wait. Thank you

This is an excellent facility with extreme professionalism. You can tell they really care about their patients and work efficiently to get you in and out. All of the staff are super friendly and go up and above to make sure you are well cared for.

The was my second time at this location. My first visit sometime last year was horrible. But this time, the Doctor was amazing, front desk staff and nursing was all extremely kind and helpful

AMAZING..... From check in to check out.... Front desk, LPN, Dr., Xray and all in between. Smart, knowledgeable, relatable and right down funny.... As long as you all keep this a place that my illness is temporarily forgotten because of all of your electrifying personalities and leave with a smile on my face and a giggle in my tummy this will be my fix my injury place... Thank you so much

Was visiting the area and woke up with what the doc diagnosed as a sinus infection. Swollen and red eyes, face pain, sore throat, which I had had for 6 days already. I was in and out within 30 minutes and she really listened to me. I am not used to that which is why I lived with a sore throat for a week. Thank you to all the staff who were happy, smiling people.Lesley Perdue

They are all wonderful and polite. Been here a few times and always a good expedience . I have asthma attacks and the doctor very helpful to give the right treatment needed.

I went in early and was seen within 15 minutes. The phone app for registering is a bit tedious but if youre good with apps its pretty quick. Im feeling better already!!

Staff was very pleasant and effective. Same for the doctor. We were very pleased with our experience. I definitely would recommend this facility!

I had been sick for a month, fighting it. Finally found a place that met my budget and was seen within a hour. The staff was friendly, helpful and very professional. Highly recommend going to them.

Came in with right ear issues. Was greeted warmly at the front desk and was brought back and seen within 15 mins. Megan and Candace made sure I was comfy and took care of my issues promptly.

They were quick, very friendly and great medical care and advice. They truly care about their patients. I wouldnt go anywhere else.

Went there 7/31/24 for something on my tailbone and butt. The nurse there insisted it was a boil on my back. She was nice yes but she never examined it well. I was given antibiotics and ointment that never help only made it worse. On 8/3/24 I couldn’t handle the pain. I couldn’t walk sit and I can barely stand. I’m at the hospital in saint pete and they told me I have a bone infection not a boil. WILL NOT be coming back to this place and I’ll be sharing my story across all platforms. It’s just a money grabber.

I needed to go there two days in a row, for different things. Both times I was attended to quickly. The entire staff was courteous and helpful. Besides the fact that I needed care in the first place, it was a good experience.

On my first visit last Friday for a very sore throat I was prescribed a steroid which didn’t do anything to relieve it. I went back yesterday and received a script for an antibiotic, something for the cough and an oral lidocaine rinse. Today the sore throat is gone. I wish they had done all the the first time I was there saving me the inconvenience, the 3 days of discomfort and the additional expense on a second visit.

I was cared for at American Family Care located in the Seminole Center. All the staff were very kind and proffessional especially Kevin and Simone who diagnosed and treated me. I was checked in a little after 9:15 this morning. After filling out paperwork, I was called into exam room before 10 am. Thank you for your service!

The facility was nice and the staff professional.I had a script from a surgeon for the x-rays for my son. I normally I would pay $50 at an imaging center. Their price with $75 which was fine but I also had to pay a $100 for a nurse to examine me after Id already been seen and had a script from the surgeon. The exam was ridiculous.Its not medically necessary to examine someone for an xray who already has a script for an xray from a surgeon. Its just a way to rip people off. It was a waste of your clinics resources and our time.The center was out of DVDs to get a copy of the xray. I went to an office supply store to buy my own so I could get a copy of my overpriced xray.Theyre taking advantage of people on a weekend when imaging centers are not open and I think thats sleezy.Do better.

They helped my daughter with a fracture. Excellent care. Filled and faxed paperwork I needed for insurance. Great staff! Office manager was very helpful.

I arrived with an eye problem. They took care of it. I would recommend highly. I would not hesitate to use again.

Amazing care from all of the staff! We will definitely be using them for all our urgent care visits.

Everyone was great! Very caring and efficient and professional. Laura you’re awesome!

I have been to this clinic twice now, and both times I was very impressed with how competent and courteous the entire staff was. This clinic really sets the bar for how the other Urgent Care Clinics should be run. Felt like my last condition I came in with (complicated UTI) was listened to and handled better than at my general doctors practice. So thankful they were available on the 4th of July.As of July 10, I had to reduce my 5 star review to a 4 star review due to the fact I did not receive a call when my lab results came in, even though I was repeatedly told that I would receive a call. Why tell someone this if you are not planning on making that call.

Soooo Appreciate the care I got from AFC. I was walking on the beach then was punctured across the top of my foot with something. Being out of state, I was recommended to this urgent care from our hotel, Shoreline Island Resort in Madiera Beach.Megan Patterson the APRN was awesome. Very kind & professional. Explained all the instructions so well.Kevin Egan was wonderful with his care & getting the xrays I needed.Ariana Goodwin was absolutely fantastic. Her care was very compassionate, even making sure we were ok while waiting for the dr & results of xrays. She made sure to see if we needed water while waiting.Thankful for a caring professional place to help me while on vacation.

Great care by all members of staff, I was seen my Kevin and Simone who both had great bedside manner! Would highly recommend this place

This AFC Urgent Care has very nice and professional people. Waiting time was short, the care provider was knowledgeable with my issue and provided great care.

They were the most fast, efficient, listened to me and my complaints and I was out in under 30 min from being a walk-in (No Appointment) to being seen, to having my scripts sent in to the CORRECT PHARMACY!! .. They are hands down the best urgent care experience I have had in all of my 44 years !! I had strep throat .. they wasted no time in getting my needs handled properly!! Will be back. No doubt about it!! Thank you to all the kind staff!! I appreciate your hard work!❤️Drea ORourke

Never fails! It can be busy, but worth it.Staff is knowledgeable and caring. It’s our go to medical office. Shout out to Laura APN… always terrific!

This place is amazing. It’s clean and everyone from the front desk to Candace who did the in take for my husband we’re absolutely wonderful, kind and knowledgeable!Candace and APRN Laura Jennings treated us with a “family” feel. Made the right diagnosis and put my husband and I at ease!Don’t hesitate to go here, I believe the reviews that are negative are from years ago and must have been different staff, definitely doesn’t align with our treatment.Thank you to all parties involved from the front desk ( I don’t know the lady and gentleman’s names) who we first encountered, who set the stage of kindness and compassion for us!

The tech and the DR. were great. The front desk girls could of been more professional. But they are young and maybe some coaching is needed.

I wasn’t sure what to expect when we went into this clinic, but I was pleasantly surprised. The front desk was efficient and helpful and the nurse practitioner who saw my husband was and thorough and I would highly recommend AFC urgent care Seminole.

They were so patient and helpful when my son needed stitches when he was very much being the opposite. Incredibly friendly staff.

Very quick and easy to deal with. I highly recommend going here. Jessica B that worked the front desk is absolutely incredible and a true asset to the location.!

First time at this office and I had a short wait time, staff was friendly, prodessional and efficient, and my needs were addressed.

I came in as a cash customer with my children and paid $175 per child upfront for services. My two daughters were treated as one patient and only one child was assessed firstly secondly, there was rap music, playing loudly with vulgar language. And medical representatives wearing excessively long acrylic nails. We sat there for hours as they did testing on my one daughter, and could not determine why she was sick. It was never stated to me that any testing would be additional cost, until I received a delinquent bill months later in the mail. On my previous occasions, visiting as a cash patient. If there were additional services, it was stated the cost was stated, and then it was rectified at the end of the visit. These charges were never stated, and I wasn’t directed to the payment counter to rectify it at the end of the visit either after leaving AFC Seminole. I had to schedule another appointment at “Real Doctor” for my children due to them still running fevers, and being excessively sick and dehydrated. It was determined that that one had sinus infection and had to go on antibiotics. To add insult into injury, my grievance, I filed, stated that it was found that the costs were effectively communicated. This is unethical, and could not be further than the truth. If cost would have been stated to me, I would’ve had no problem, paying my due amount at the checkout counter on our way out, as I always have at AFC. It hurts!!! Unexpected expenses, unethical billing practices. When I paid this bill today, I asked myself how many people are hurting over getting done the same way? how many people are sacrificing rent dinner car payments because someone didn’t do their job, right at AFC? Or suffer from damaged credit because they can’t afford it, then lack ability to get a car or home. The impact matters! I pay my bills. I pay what I owe. Charging people hidden fees, that haven’t been discussed or agreed to. That’s as close to being robbed as I’ve ever felt.

This place is great as far as open hours and able to get rx in and out. Thanks for being so convenient!!

12/30 was full of people but the wait wasn’t bad. Good service and clean rooms with TV.

Made an appointment. They took my insurance. It was quick and professional!! 10 times better than going to an er!!

What a waste of money!! The male nurse was more professional, cooperative and helpful than the NP I saw (Simone ?) . She had no advice on how to treat my illness (stomach virus) “let it run its course”. I’ve had this for a week - so I know it’s been too long. She barely paid any attention to me to the point where I just wanted to get up and leave. I knew more about what to do than she did. Not helpful in any way whatsoever. Hopefully I can request a different physician next time.

We had so much help with Candace. After tons of buildup in my boyfriend’s ear that other practices or Drs were unable to get out, Candace helped us get everything out and even noticed a small ear infection. Very thankful for her and her help.

I was so uncomfortable when I walked in the clinic. My ears were ringing and I couldnt hear. The staff took me right back and gave me such great care. My ear was irritated and I finally got the relief I needed. I love how friendly they are and caring. The Dr was very sympathetic and caring.

Quick and caring health rather than waiting hours in a busy ER. Appreciate the availability on the weekend when the pediatrician’s office is closed.

Great quick place to get relieve. Very professional team!

Kimberly was the patient not Mike.Kevin E. Is the BEST!! EVERYTHING ELSE WAS GOOD. Intake man was very kind and helpful too. Kevin E. Is an asset to your company. He is professional, smart, kind, gentle and was very patient with me. Everything went well and everyone was beyond great. But Kevin worked with me and my strained hand and wrist and he deserves to be recognized for his great attention to detail and the patients needs. Kimberly

They got me in quick and took good care of me. My meds were ready to pick up at my pharmacy within an hour. Thanks!

My son had an allergic reaction and everyone here is so friendly and tended to my son quickly. They are very caring and kind and it shows they love their job. I’m very thankful for them.

This is not my first time here, but this has been the best time yet. I took my 6 year old and every single staff member was so friendly and actually listened. I’ve been to some urgent cares where you really need to advocate for your child, but I have nothing but good things to say. I’m terrible with names, but front desk was friendly, the nurse had an infectious personality/humor, and Laura APRN had amazing bedside manner. We need more of these people in healthcare

Fast, friendly and Informative. I very much Enjoyed speaking with the Doctor and relating one personal matters. she literally made my day along with helping me with my ailment. My visit was very Short, but the impact will last a lifetime and Ill definitely be back if the need arises.Thank you very much for your help today.

The staff was so friendly the nurse so kind and Dr Simone handled me with kid gloves and compassion even though I was just there for a stye. Grateful

The Doctor was great! Gave a great examination, good patient care! Prescribed proper meds! Was caring & concerned! Did not have to wait long at all to get in to see her! Staff was good as well!

Great facility. All staff very professional and kind. Clean office and exam rooms. Quick in and out for appointment!

AFC Urgent care have a very clean environment! The staff is very knowledgeable and very kind! They are welcoming! Great place to come!

Doctor was very amiable and made me feel at ease. Staff very friendly and helpful

Be sure to go on their website and preregister it speeds up the process. I was in and out in no time. Excellent service.

Office staff was friendly and personable. Experience and process was easy and fast. Would highly recommend this location!

Great experience! Staff very friendly! Dr. Was really nice.

I went here for a covid test at 10:20am. Its 1:50pm and Ive been next on the list waiting outside for two hours, for a total of 3.5 hours so far. I dont mind waiting but its frustrating be be lied to. They are putting walk in patients ahead of all testing, so they realistically have no clue when they will get to you. Its extremely poorly managed. The guy in the security shirt is a jerk. They know youll wait because the test is free, and the clinic bills the government.

Friendly staff, they were very busy so I had to wait but the doc gave me the time I needed and did attempt to rush me through to catch up.

Friendly and quick service when you need it right away. Did a great job for me and my grandson at the same time. Thank you guys❤️

I went here because I had a small cold and I thought maybe an ear infection. They were very polite and took me in right away. Dr Laura took the time to talk to me and was personable.

Son’s second visit today for both a sports injury and illness. Easy booking process, right on time, and super friendly staff!

Fast and efficient care. Total visit 45 mins. Laura was a huge help! Highly recommend.

As luck would have it, two visits by two different family members in a week. Both had good experiences here.Only drawback that we saw was in the X-ray department. One time no one was available there to do x-rays. The second time, the X-ray reader was out of order so we will have to wait for thr results to be officially read by someone later on.If you need an ace bandage, it costs $10 out of your pocket. Knowing this, we turned down crutches for a foot injury because we were afraid of potential costs associated with them.Everyone seemed friendly. With two visits, it seems like all women work here other than the X-ray guyLastly its not just this urgent care but all of them.... why do they all close so early? Id rather go to an urgent care if I need to at midnight but they are all closed and forces you to wait till morning or go to a nasty ER.

Extremely clean and well organized facility.The waiting room was full (7 patients) on a Saturday morning. We were seen within a half hour, which is surprising for the number of people and being a weekend.The receptionist was courteous and thorough and explained our options for services.The Dr., RN, and staff were all personable and thorough with diagnostics and procedures.Im glad that we visited.

Pretty disappointed with the service (or lack there of) from this facility. William Huff ARNP and staff were 100% careless in treating my son. Presented with a broken hand and left with nothing to stabilize it until were able to see an orthopedic. . The manager states that because he was seen by the provider, vitals were taken and referral was giving the $100 office visit charge is validated. But none of these things provided the palliative care my son was in need of for his hand until further treatment can be rendered. These individuals are not properly trained and seems as if William - the practitioner- is lacking training as well. He left his untrained and unprofessional staff responsible for the care of his patient. He should really evaluate the staff that is representing him and his license. They are not doing a good job! Absolute joke. Should have gone to the ER and waited, this $175 got us no where.

Jessica was wonderful in assisting with the new on-line forms. They do need to make them user friendly

Were visiting Florida and my wife and I both got sick. It was so convenient to use AFC Urgent Care. The check in person was personable. The nurse examined us and gave us sound advive and prescribed what we needed The nurse was thorough and easy to understand. Before we left we had a text from the pharmacy with our prescriptions. And we had no issues with our insurance. Thanks to all.

Being on vacation from out of state I found this place to be very clean, receptionist , nurse practitioner & another gentleman all courteous. Treated me for what I went there for, sent my meds over to the pharmacy . All done in about 35-40 minutes

I went in because my tongue was swollen and had sores on it. I spent 110 dollars for the dr to tell me I have to go to the ER for my blood pressure. Its our last day on vacation and I wanted something for my tongue. The dr. Came into my room a demanded I go to the ER. I know I have high blood pressure but I havent slept in 2 days are eaten in 2 days, im sure my blood pressure would be up. Instead I paid 110 to just leave. Thank you for stealing my money and not helping in anyway!

Outstanding staff and great care!!  Check was super easy

Pleasant employees and the Dr was great. She took an interest and asked questions.

Such great care at AFC. I highly recommend this office. Very compassionate and knowledgeable.

Very thorough, quick, friendly and professional. No complaints. Not long to wait.

Today I visited the office of AFC Urgent Care in Seminole. I had been sick for 2months. It was wonderful to meet the doctor there. Everyone was kind and I got a clear diagnosis. If you are sick, this is the place to go to get your questions answered and prescriptions very quickly. I hope that no one gets sick but if you do get sick, visit this wonderful office with wonderful people working there.

I have always had good experiences going to this clinic. Ive been there with a. Injury and illnesses. Very happy with treatment and staff is very friendly and knowledgeable. My family members go there as well. Convenient location and hours. Very easy to get an appt or just walk in.

Quick, efficient friendly staff. ARNP was awesome. Definitely recommend this Urgent Care.

I would like to express my heartfelt gratitude to the staff of AFC Urgent Care who made my recent experience as pleasant as possible, given the circumstances. Their exceptional care and attentiveness during my son’s treatment were truly commendable. Instead of being bogged down by paperwork, they prioritized his well-being with compassion and efficiency. The facility was clean and the staff was professional with a personal touch.I wholeheartedly recommend seeking medical care from this dedicated team.

This place is great. I took my mom there for a cough she has had for a month the dr on call Dr.Laura Jennings was very concerned and prescribed her an antibiotic which her family dr wouldnt. She checked her heart lungs throat and ears before prescribing her the antibiotic. Hopefully this helps her.

I checked in online about 1 and 1/2 hours prior, when I arrived I only waited about 10 min to be called back. It was a great experience

This was the most offensive and disgraceful presentation. They gave me at the reception desk. It was so unethical and demeaning.. The two gentlemen receptionist, which were disgusting. I would never have a recommend anybody to your company. I went to another competitor and I was treated very civil professional and with a lot respect

Experience was awesome. Seen my son for an ear infection. IN AND OUT not a long wait.

Employees are wonderful. They truly seem to care.

Jessica Barnes was the receptionist who checked me in... She was so friendly and knowledgeable and made the whole experience easy as I was feeling very bad. She is the first person you come in contact with and that sets the stage for the visit.The nurse practitioner had good bedside manner and explained everything step by step. Overall, it was a good visit. I will return in the future.

You guys were great 👍. Thanks for all you did for me. With love and gratitude. Lee Adkins 😊

Service was good. Their billing department is not. They didnt send an invoice before sending an email the other day threatening to take further action if we do not pay our balance. There was no invoice attached to this email. Its nearly impossible to talk to someone at the clinic and when you do they say they cant take payment and tell you to call the third party biller. The third party biller is basically a call center and it is very difficult to communicate. We were finally able to get them to send an invoice. They need to figure this out

The receptionist was amazing. From my initial call in to the actual personal visit. Professional, kind and wonderful personality! Everyone at this Centre is great!

Great staff and service! Always friendly faces there to help! Thank you AFC and please keep up the great work!

Efficient and straightforward care. Pleasant and friendly staff, even when it’s early in the morning. Grateful to have been seen and treated so quickly. Also asked me about a work note, which I was feeling embarrassed to bring up, so I was very relieved that they asked about it first.

The staff was polite and helpful. They treated me like I was important and they cared for my injury.

Had to get my ear flushed on thanksgiving, they were extremely nice and got the job done to perfection. 5/5

Easy process; quickly scheduled; reasonable wait. Clean, professional and efficient office.

This Location Has and always Taken the time and provide excellent Custer relations, from the Minute you walk in and make sure that all expectations are Met before you leave , highly recommend For any urgent medical attention you made need weather your a resident or vacationing.

I always recommend this location! The staff is great and always pleasant.

+ I waited outside until there was at least 6 feet of space in which to enter. The folks behind me simply piled right in behind me, with no staff to tell them not to, I was put in a position of asking them to do so.+ Sitting in the two chairs closest to the door were an elderly couple (late 80s would be my best guess.) The woman had her facemask around her chin. The man, over his mouth but below his nose. No one asked them to cover up, in a room full of people being tested for Covid.+ Each patient in the waiting room had their own style of mask, some dirty, some insufficient to cover their mouths and noses.+ The full complement of chairs were in the waiting room. No gaps, no spaces, none marked off for not sitting to ensure patients keep space.+ When my name was called, 30 minutes after my reservation (I wouldnt mind waiting a bit if I felt safe at the facility, but I couldnt go outside for fear of missing my appointment) I was taken to an intimate area where my temperature, blood pressure, etc were taken by a nurse. I could not have been sitting more than 18 from her. I felt badly for her, as someone who must sit this close to hundreds of patients a week (if not daily), and nervous for myself, sitting so close to someone this exposed.+ After the rapid test was administered, I was offered a tissue, which was a half-used roll of toilet paper sitting on the end of an exam table, unquestionably touched by each patient before me.Shame on me for not walking out after seeing the waiting room. I felt invested, in need of a test, and having already made a reservation and given my vitals online, but in retrospect this was a mistake. After 10 months of living in a Covid-19 world, you should have your stuff together. After 10 months in this world, I shouldnt have felt the least protected I have felt, while getting tested for the virus.When I left the clinic, 50 minutes after arriving, the elderly couple was still waiting in the lobby waiting to be seen. How could they not take them first, or at least have someone assist them with paperwork?

My daughter was seen by Simone Leotaud today. She was quick to leave the room and never returned to answer any of my questions. The CNA came in to tell us test results and discharge us. I then called her with questions and she did not return my phone call.

Ended up going here for a Covid-19 rapid test for travel after CVS failed to provide my results in time. Service and staff were awesome. Shout out to Canan….he did a great job!! Had my results in minutes. My new go to place for Covid testing.

Fast ,efficient, friendly. Feeling better already.Make your appt online

The “save your spot” feature on the website is completely fake apparently now. We saved a spot for an estimated time this morning, arrived on time. The website told us we were next in line but other names kept getting called. We waited 30 minutes before asking for an update and were told it’s actually first come first serve and we had to wait until after everyone else who had arrived before us. We have been to this facility before using the online spot reservation system and never had this happen. No managers anywhere to ask for clarification and the desk staff doesn’t understand how the website is supposed to work.

Receptionist was fantastic and the nurses did their job but the doctor was awful. Spent maybe 3 minutes with me and prescribed me something. I went in hoping to get an x ray to make sure my toe wasn’t fractured and there was no nerve damage which seemed to much for the faculty. It seems like you have to tell the doctors what to do because of not they just observe with their eyes and give you a prescription.

My weight was not that long and the position that took care of me was very friendly and informative

I would like to thank everyone for being so kind. I came in at 7:30 and everyone could have made me feel very rushed because of closing at 8:00. I felt heard and helped by every staff member and not rushed at all. I am just visiting from out of state but will always remember if I need to be seen around here, this is where I will go!

Made a last minute appointment online and registration. Waited maybe 10 min past appointment time. Receptionist friendly. All medical staff professional and friendly. Was there about an hour total and happy with services.

I visited AFC in seminole florida today 02/23/2024. Candace and the staff here today were amazing, kind and very helpful. I was struggling with a shortness of breath and they provided me with prompt service and care. They assessed the issue I was dealing with and provided me with the utmost care and gave me confidence i would be ok. . I would recommend this location to anyone that asks. Thank you to the Team of angels.

The nicest secretary’s and doctors at any urgent care I been to here on vacation at my brothers house an they made me feel great an the doctor was very nice an made the visit a pleasure under my circumstances highly recommended this urgent care 💯❤️💙💯

Almost closing time and they took me in. VERY helpful, courteous and had me in and out in less than an hour. All staff including Al, Darrell and Gabriella could not have been better in their care. Relieved my anxiety and cured my problem. GREAT PLACE & PEOPLE!

I wanna start by saying, I’ve been coming to this urgent care for years now and have had nothing but good experiences. All of the doctors/nurses have always been extremely kind and done whatever they can to make me feel better with great bedside manner. Until today. Today was by far the worst experience I have ever had at any walk in clinic. But first I would like to say all of the women working in the front and the nurses working in the back were extremely kind, I don’t want them to be included in this review whatsoever. It wasn’t until I was sat in an examination room and met the practitioner, that things went down hill. Her name is Nicole. She was not personable, she had horrible besides manner and was talking to me as if I didn’t feel sick and there was nothing wrong with me. I have been sick for almost a week with multiple upper respiratory issues, the only thing she did to examine me was look in my ears and listen to my heart and looked at my throat briefly. No swabs no looking up my nose or anything. Putting all of that aside I just wanted to get some antibiotics, a doctors note and go home to rest. When I asked her about a doctors note I let her know I work tomorrow but I would like a note for the next two days to be safe. She seemed thrown off as to why asked for doctors note for the next two days, so I let her know I work in a restaurant and serve people food so I don’t wanna take a chance still going back sick. Her response to me was that “if I wear a mask then I should be fine” I was appalled. I told her I still wanted to note in case she said okay and left. Upon leaving the room I was given my paper work and I begin to leave. When I sit down in my car to go through all of my papers, THERE WAS NO DOCTORS NOTE. I went back inside spoke with the lovely girl at the front desk, she apologized to me and immediately got me a note for the days I was asking for. I proceeded to ask the front desk girl if it’s the doctors job to print the doctors notes out or there’s. She told me that yes the doctors always print out the note. Once this happened it really felt like the doctor purposefully did not give me the note. Had I not checked my belongings I wouldn’t have had that note to bring to work or I would’ve had to come all the way back to get one. I made the front desk girl and her coworkers aware of my experience and she said that she will be letting her manager know which I really appreciate.I wanna finish this by saying I’ve never written a bed review in my life, it isn’t even like me to complain, but this needed to be said. I would hate for another person to have an experience like this. I work in fine dining hospitality if there’s anything I know it’s how to talk to people and treat people, Nicole does not know how to do that. I would prefer to see a doctor that would want to make me feel better and give me a good experience not a bad one. Thank you again to all the other women that were working in there at the time. They are the only reason I would give this place another chance.Sincerely,A sick girl who just wanted some help

This place is Horrific- admin and doctors are junk. Don’t bother. Doctor says it looks like strep let’s start an antibiotic. I asked if he would also send in a culture to be sure and so we could know if others need to be tested.He told me that he could either write the antibiotic today or if I want him tested they WONT give him antibiotics for 3 more days til the culture comes back. So he could suffer for 3 days. I have never in my life been treated like that. Horrible and WORTHLESS.appointment time was 8:10 AM - they texted at 750 a 20 min reminder to head over. We show up and check in. At 812, after check in and while in the waiting room, I got a threatening text telling me my appt was at 810 and if I don’t check in they won’t be able to hold my appt. I texted back that I was here and went to the desk to make sure they knew I was here.Waited for over an hour for doctor to even arrive and then he was the worst doctor ever.

Fast and friendly service. Simone was very helpful and took the time to answer all my questions.

No verbal instructions just handed me a piece of paper and told me that Pharmacy had a prescription.!

Excellent concern and care, they listened and helped me not only fix my ear infection but a side effect I was having from my blood pressure medicine

I always have issues when coming to this place, the main thing is they have an online check in feature “Save your spot in line”. I scheduled an appointment for 1:30 and when I went in at the designated time the receptionist told me it would be a hour and a half wait and that I could leave and she would call me when it was my turn. I left for 30 minutes and called up to check the wait time and she told me it was still an hour and a half, I told her that online it was saying I was next in line which she replied that there is no appointments it’s first come first serve, meanwhile my phone is receiving texts saying:“ Its time to head to the clinic. Please check in 10 mins before your 1:31 pm visit. Click [web address] for visit updates.” -@1:11p when I was pulling up“Hello, your visit time was 1:31 pm. Please check with the front desk soon. We may not be able to hold your visit time.” - @1:33pm after I checked in at the desk and the receptionist said it was a long wait“Were sorry that youre having trouble making it to the clinic and have missed your reservation. Please call or go online to check in again.” -@2:01 when I called to check on wait timeI don’t understand why they have this feature if they’re not going to honor it. I’ve never had a less then a 2 hour wait to get into a room, and then when you get called back your stuck waiting in the room for an addition 30 minutes to an hour and a half. There’s only one receptionist, one nurse, and one doctor at any given time. Also the receptionists typically have a attitude or aggressive tone to there voice as though you’re inconveniencing them by coming in. This is the last time I come here.

Best urgent care experience I have ever had. We were treated with courtesy and kindness, and the doctors are very knowledgeable.

Everyone there was very professional and kind to my child. Kevin had exceptional bed side manner and made my child feel comfortable in a stressful situation. I wish every place was like this!

Laura, the best Dr. I have ever met at an Urgent Care Clinic.. Thank you so much

Shame on you. My husband visited this urgent care location with a hand injury. Paid $60 up front only to be told that the injury was too serious and he could not be treated there. No refund. Wow, it must be nice to get paid that kind of money for no services rendered. I hope you at least make a holiday donation to a charity that cares about people with that “donation” to your facility.

Went for ingrown toenail. Nurse looked at but really didnt do anything. She said I got it out I knew she had no idea what she was doing. Then a young man gave me my discharge papers and said well ingrown toenail you just gotta let it run its course. I left with the ingrown toenail I went there with. Waiting to see what they charged medicare and my insurance.

The receptionist and nurses were very kind. The doctor was quick to diagnose me with a sinus infection. Never mentioned Covid. I mentioned Covid and so they tested me and sure enough I was positive for Covid..It seemed that they were trying to rush me out the door because it was 8:00. I dont think I will use this facility again.

My wife and I made an appointment for the rapid antigen test for travel. Our appointments were for 11:15 and 11:20 and we were taken care of promptly.Everyone we encountered there were nice to deal with. The lady who took care of us explained the test and told us to relax and we would not be uncomfortable. Very easy and we were told to wait 10 minutes for our results.Very happy with the service.

Staff and provider were super friendly, professional and explained and answered all my questions.

I was really sick and needed medicine and went to Urgent Care. The staff was friendly and expedient with moving all patients through quickly. This was my second time needing the urgent care facility and I am glad I did. Everyone was great.

I came in for a mild injury. Everyone was very friendly and helpful!😊 Definitely would recommend.

Entire staff was very courteous and friendly and the office was very organized and clean. Great place!

I get sick a lot and been to most of their locations and this location here is so different from the others. Because doctors are very kind and have a very welcoming vibe specially doctor will thank you for your help so kind of you

Being from out of town I was nervous about being unfamiliar with this medical facility. However, from the moment I arrived, I was warmly welcomed and everyone was attentive and caring! I appreciated the experience!

The staff was all very welcoming from the beginning to the end of the visit

I was given quick, courteous and effective treatment.

Courteous staff, pleasant surroundings, helpful doctor.

Friendly and caring staff. No wait time. If you do have to wait it is because someone is in worse shape than you are. Keep that in mind, and dont take it out on the staff. The staff here is Amazing!

Took over an hour with an appointment, other than that it was good

Very glad I chose this facility to get help when I was not feeling well.

Everyone was super friendly and I didnt have to wait too long.

Clean, courteous, quick and concise is how I would describe my visit at AFC today. “AJ” is very friendly and has great bedside manners. She promptly addressed my concerns. I would definitely return to this location.

Friendly staff and clean rooms. Water fountains out of order. Enrolled online for 12:50 appt. Arrived at 12:40 and wasnt called until 1:27. Waited another 25 minutes for doctor to see me. She told me she was the only one seeing patients and was terrific. Was checked out at 2:13. Overall a positive experience.

I booked online and it was very fast and easy. Received a text message telling me when to show up on the day of my appointment and everything was extremely seamless. Nice staff, very accommodating on Thanksgiving day. Got our results quickly. Works very well if you need a rapid Covid test done for a cruise. Highly recommend them!

I really liked the staff and doctor at AFC Urgent Care Seminole. They were very friendly, caring and knowledgeable. The 4 star rating was because of the excessive wait time. But the care I received was excellent and I will use them in the future.

I’ve only been to this location a few times as I’ve not found a PC since moving here yet. They are always nice and upbeat. Docs and PA’s are always nice and have a smile on their face. I have insurance so rarely do I have to pay so I can’t speak to billing and prices but overall- I’ll be back if and when I need care!

I made an “appointment” online the same day of my visit. Online it provided me the opportunity to fill out the typical paperwork along with uploading images of my insurance card. I came in at the end of a long line (about 5 people) and the gentleman checking guests in was super welcoming and although the waiting room had people seated, I was seen very quickly thanks to my online appointment. Medical staff was efficient and kind. Highly recommend!

Each and every staff member was so kind and caring. I would highly recommend this clinic. I feel fortunate to have it so close to my home.

Good experience. Everyone was very friendly and professional, from the sweet woman who checked us in, to the provider Simone, and the nurses. Thank you!

The waiting time was next to nothing. The staff was extremely professional. My test results came back very quickly. I will definitely recommend this place to friends and family and if I should ever need medical assistance I will visit this location.Thanks to everyone working today.

Very professional and efficient and empathetic toward my emotions. Thank you Megan and team.

I used to go here whenever I wasn’t feeling good but never again. I went in and they told me i had bronchitis, ear and sinus infection. Gave me 4 different medications. Couple days later i was feeling worse, fever spiked again. Went to the ER and i had the flu. The docs at Er said i did not have an ear or sinus infection. They did a chest xray and i did not have bronchitis either. So sad. These doctors at urgent care do not care. Just want you out with medicine. I can not believe they did not do a flu or covid test when i walked into this urgent care. I even had symptoms of both the flu and covid. Unbelievable. I stopped taking the amoxicillin because i did not need it. Very disappointed because this is 2 mins from my house and most convenient but they lost me as a patient. Do not recommend.Also, the doc seeing me told me to bring my 1 year old daughter in the next day and that she needs antibiotics bc I explained she has green bugerscoming out her eyes. Took her to the pediatrician and she was fine. Just had clogged tear ducts. Im so glad i did not bring my daughter here.

Ive been to this facility two times over the past three months. When I first went for my son, I was impressed with how friendly the staff was, the kid friendly movies playing, and how clean the facility was.When I went this past month for my husband.. we received the same great care by different staff members. Which tells me that friendliness runs on staff!The facility was clean from waiting room to restrooms. Everything was explained to our understanding and we were treated very well.

Right from the beginning I was amazed at the cleanliness of the facility. I was greeted by Lisa who was welcoming and friendly. She completed the registration process very quickly. I didnt have a chance to sit and wait at all.The facility is gorgeous! Its so clean! When I was called back, Bianca was compassionate, very friendly and has a great personality. When she brought me to my room they had TVs with family friendly movies showing that was nice, especially for patients with children. The Nurse Practitioner Bethany was very caring, knowledgeable and listened to my concerns with compassion and understanding to how I was feeling.She made sure I was well taken care of and all the bases were covered. I highly recommend the facility. I will definitely tell everyone I know about it. Finally a Urgent Care with staff that are eager to help you feel better. That kind of treatment really sets the bar extremely high for all others.

Everyone was very friendly and helpful. Jessica in front was very welcoming. The N.P. Was very knowledgeable. The nurse was great too!

Fast, Friendly, and Caring Treatment. Total time from when I walked in until I left was 45 min. All of the staff, from the front desk, through triage, and in the exam room were all compassionate, efficient, and professional. Everyone was wonderful. This is the only urgent care Ill go to.

Went for PCR test today and the place was very busy but the staff did a great job.I was especially impressed at how they handled themselves when many of the patients were terribly rude.I wish there was an option to wait in your car and get a text when its your turn to come in because people were not keeping distancing (including many that were obviously sick).I was there 1 hour and the test was super quick and painless.

Friendly staff! Didn’t have to wait long either. Definitely recommend this urgent care

Quick and efficient process! The staff was very friendly and professional!

Everyone at the office was great. Check-in was easy. My son was seen quickly. The gal at the front desk was very nice when I asked her a few questions. The nurse who took us back was also very nice. She listened to what my son had to say about his problem. The NP was very nice. She was very friendly. Would go back it I needed to. Only wish I knew there was an online hold my place option. But that was my fault.

At least 20+ people waiting. I had an appointment and had filled out all the necessary paperwork Pryor to my appointment. Sadly most did not. Waited about 35 minutes past my appointment time but I expected longer. The receptionist was polite and courteous. All the nurses were equally as nice and showed concern.

One of the kindest staff I have ever dealt with... from Jessica at the front desk, to the nurse to the Dr. Excellent care. Highly recommend.

The provider Laura Jennings APRN, Al, Kevin took great care of me and the staff was very helpful, Knowledgable professional , and very nice and I will return again.

Very clean, efficient, friendly and professional. I made my reservation for 3:30pm, I checked in 10 minutes early and they took me in the room by 3:30. The nurse and PA listened to my issue and took the time to treat me and answered my questions. I was in and out within 30 minutes.It was a great experience

Lauren was super nice,and was in and out of appt quickly

It was so easy to go here. I was able to make an appointment a few hours before and was able to upload all my insurance information online before I arrived. The staff was wonderful and quick visit! They called in my prescription and it was ready when I got to CVS. The nurse partitioner was wonderful. I would see her as primary care physician if I could.

I recently went to this clinic for some shoulder issues I was having. As I came in, the front desk staff were amazing and polite. They were able to answer the questions I had about the initial paperwork, and they were on top of explaining the flow of how I would be called in. As I went back into the office, I passed between a couple of different staff that assisted with the checkup process. They were nothing but professional and willing to listen to my (probably unnecessarily long) explanation of the issue I was having.The office itself is very clean/inviting, and I think it is worth a visit for anyone in the area needing care.

I came here for two separate issues. After meeting with a doctor, I was sent on my way, ushered out the back door. Before I got there, as I was reading my exit paperwork, I noticed they had only addressed the second issue, not the first. When I asked about it, I was told they can only address one issue per day. I would have to comeback tomorrow and pay another $100 copay for the first issue. I thought this was a health care facility. My mistake.

Having a sick child while traveling is not something that anyone wants to deal with, but we dont always get what we want. These fantastic people were helpful, prompt and, most of all, engaged and kind with my young son and us. They helped us make the most of an unfortunately timed ear infection.Im just not used to this level of service in healthcare anymore. They were the best.

Had to reserve a week prior for a PCR COVID TEST because of time sensitive issue and made them aware of the issue. The front desk lady advised me to make the registration claiming it will help me walking in and out within couple minutes. The frustration I got from them was huge. I was queued with the other walk-ins, reservation process is a joke, not real. Horrible customer service, very unprofessional, lack of communication and of empathy. Reminded to the front desk lady in a very politely way the reason I did come right at 8am when they open. She notified the nurses 3 times but none of them came out, ignoring me completely. They kept chatting and laughing out loud with each other,  chilling while on the clock, eating breakfast and consuming coffee in the break room. Requested to speak to a manager and I was told the manager comes after 9:30am. They even charged me $20 copay for the test while having an insurance.  And I have never been charged before in that same location, neither in any other place. After 25 minutes a young Afro-American female nurse finally showed up, walking as slow as she could. She didnteven tried to apologize for letting me wait and when I tried to have an explanation, she claimed they were doing some paperwork but in a very disrespectful way.Do everything you can to stay away from this location.  Absolute the worst customer service experience. Ill put a strong word of mouth out there for this specific location.

I love American Family Care. The staff and the doctors are kind. The music always makes me smile. When I’m sick or need help, I know I can find it at Seminole AFC. I know when I go in I’m with a trust worthy group of individuals who are helping me learn to care for myself. If I could have a favorite place to go when I need help it’s here, AFC.

AFC Urgent Care provided me with amazing care. Erin and her med tech were both very professional, friendly, and informative. They listened to my concerns and were clear and concise in voicing my treatment plan. The office front desk staff greeted me with a smile and answered all of my questions. The office was also very clean. Thank you!

I love this office so much! The front desk and the nurses are amazing, organized and quick. I was in and out for a rapid covid test in less than 30 minutes. I also rushed my son here for stitches and they took us right back, calmed him down, and had him stitched up within the hour. I highly recommend!

Took care of us with prompt service and very kind

The staff was very nice and the doctor was spot on with my treatment plan.

I come here every time I do something stupid and hurt myself. They’re always very nice to me and compassionate about me being an idiot and getting injured. Typically in and out in a timely manner. There’s a lot of really nice and dedicated people who work here. They do their best to help out

I use AFC often since it is so difficult to see my primary care Dr for routine issues. They are wonderful. The staff is caring. I usually can get an appointment the same day or definitely the next day. Waiting time is minimal and if you don’t feel comfortable sitting in the waiting room they will get you from your car.

From Jessica to Al then finally AJ- my experience was much more pleasant than I anticipated. Thank you all for helping me forget for a moment that I was in need of “Urgent Care”.I highly recommend this particular location.

It was Sunday morning and my son was showing signs of Covid I went online and tried to find a location that was doing rapid results testing to ensure he could go to school the next day. Everything took hours to hunt and look for and nothing had any appointments available. I finally called this place and they were extremely nice helpful and friendly and directed me online so I could fill out my registration and schedule an appointment for that day. When I arrived the front desk person was very friendly and upbeat - the place was pleasant. music playing and extremely clean -the triage person was wonderful to my son, the guy who did the Covid test was funny and friendly and assuring, and the nurse practitioner came in and gave us the results. The whole thing took 20 minutes and they were extremely professional and friendly and all on a Sunday afternoon when I’m sure they would rather be outdoors. This is a great place!!!