Midwest Express Clinic

I had to visit this clinic twice in one week because both of my children got sick (ear infections) during the holidays. Everyone I came in contact with was extremely kind, patient, and helpful. Both nurses and doctors we saw were kind, gentle, and efficient with my children. We were in and out fairly quickly too. Arrived at opening on one day and we were on our way home in 30 mins. Arrived mid-morning on another day and we were home before an hour passed. Clean, kind, and efficient. Great place. Thank you!

I want to thank you for the wonderful receptionwe arrived almost before closing, but we were accepted anyway. helped us with the translator, they were very attentive and kindThank you very much to the clinic and the wonderful staff

The employees at this place were so kind and helpful. The front desk young lady Ivana was very pleasant and helpful. I called the clinic and it was a half hour before closing and explained to Ivana my sons situation and she said yes no problem bring him now. Paul was very kind and did everything to help my son feel comfortable and explained everything to him while testing. Zainab also had a smile on her face. The practitioner Eunice C. Was very knowledgeable, friendly and took the time to listen and answer our questions considering they were already closed. Love this location and the staff was great!

I highly recommend Midwest Express Clinic Urgent Care! I came in on a Sunday morning. I had been vomiting all night the night before. I was seen immediately and was tested for possible causes. The staff and nurse practitioner were so kind and professional. I was given a Pedialyte freezer pop with electrolytes while waiting for test results. It was the one thing I could keep down. I was prescribed anti-nausea medication and when I left there and went to the pharmacy, my prescription was ready for pickup. I can’t sing their praises enough! This is such a great place to go for care!

This place it is amazing!Went in for a pretty ugly cat bite, and I was in and out in an hour. Very nice people, very clean and the nurse that did my shot was having incredible hands, I couldnt feel a thing!I recommend it 100% very nice and amazing people!

No long wait. Everyone was friendly, clinic was really clean. I was sick for a week before coming here, I was able to get flu, strep and Covid tested under 30 min. The nurse practitioner was really nice. I have a scheduled follow up with my PCP in a few days and I’m really happy I came here first.

I’m hesitant to try this clinic but I read the reviews and didn’t regret it. I always bring my daughter to a pediatrics immediate care but had a bad experience from PM in glenview. We’re new to Skokie. And this clinic didn’t disappoint. From front desk, wait time, MA and physician itself- they are all exceptional and handles pediatrics excellently. The clinic is clean too! Definitely going back and recommended.

Excellent service! Everyone that I interacted with at MEC, from the front desk staff, to the nurse Jason, and doctor Jack, were all courtesy, professional, and attentive to my needs during my visit.

I highly recommend this clinic!!!! I had traveled from another state and was house sitting for family when I got really sick. I had no idea where to go, and called this office. The gentleman who answered the phone (Jason?) was so wonderful and patient with me. Everyone at Midwest was so kind, professional, caring and helpful. I appreciate you all for taking care of me!!!

Usually theres a long wait at urgent care facilities like this. Midwest was above average considering I found out I have walking pneumonia. Quick but thorough & very courteous. I highly recommend!

Took my son to this location after an injury. Waited about 10-15 mins before our name was called. The NP was awesome. Gave good instructions and asked us to come back for a follow up. The entire staff was pleasant. Highly recommend this location.

Great place but management needs to help w/ more staff, they seemed burnt out. Also the MA with brown curly hair needs to practice better infection prevention. She was wearing the same gloves coming in & out of room, touching who knows what, then drawing my blood.

The entire staff beginning at the reception desk were very cordial and welcoming to me when I entered Midwest Express Clinic. Very short wait after filling out admissions forms.My exam and tests for chronic cough and cold symptoms were addressed by three different NPs. I was able to ask about medications and reactions in detail. Visit took a little over an hour.

This is my favorite place to go for both myself and my children. I love the staff. They are quick with getting you in and out, and very thorough. The clinic is always clean. Again, I take the extra drive just to come here.

Prompt service. Front desk technician is fluent with insurance coverage verification. MA was prompt, kind, quick about her vital and initial testing. Everyone was greeted with respect kindness warmth and prompt care from what I could observe. Thank you!

Quick and pleasant service. Nurse assistant Zayna was gentle and calming, and nurse practitioner Olga was professional and helpful. Front desk attendant was informative and put us at ease.

Midwest Express Clinic Urgent Care in Skokie, IL has been our go-to medical facility for the past four years or more. The staffs accommodating, polite, and kind demeanor has been consistently impressive, with Ms. Maryam Vali standing out for her exceptional care in addressing our medical issues, especially my sons.

Gabby was amazing. Very warm and welcoming. Most importantly she was knowledgeable. Hopefully I dont need to come back, but if I do need immediate care this is where I will go.

This was my first visit. The paperwork was really quick and easy. Everyone was professional and helpful and we were in and out and about 40 minutes Including x-rays.

People were nice, but I have some concerns about some out-of-date practices / disorganization. (Also, keep in mind that I was in for what could have been an incredibly urgent situation, so time was of the essence.)— Triage person asked me to list the reason I take every medication.— Triage person insisted I get on the scale, claiming that the office needed my weight from their specific scale.— When I went to the bathroom, a previous patient’s urine sample was still out.— When the doctor/nurse came in, it was clear multiple times she hadn’t reviewed any of the notes that the triage person had taken. She also didn’t listen well to my responses to her questions. It felt as if she made assumptions about what my answers would be and responded to those assumptions rather than what I actually said.— Doctor/nurse used a term for a certain body part that, while not derogatory, was not medically appropriate.— Doctor/nurse asked me a question with my romantic partner in the room that should have been asked privately.

The staff were friendly and compassionate. From check in to check out it was an easy to get an appointment and be seen on the same day. I would recommend to anyone looking for clinic for medical needs.

Very friendly and helpful. I felt I was in good hands. I was a new patient and they welcomed me and made the process smooth and easy. A hard-working team.

I took my son, Rigoberto Rodriguez, here for a style he has on his eye and all the wonderful staff were attentive and helpful. It was a quick, simple, and easy in and out situation which made it better. The nurse was very sweet and gentle when it came to his eye. This location is one I would recommend to anyone in need of a fast Urgent Care to help them out. All of the staff were so welcoming and kind. Thank you ladies!

This morning we had to go to Midwest Express Clinic in Skokie, Illinois. We sow nurse practitioner Tincy Poovathur. She was amazing, very professional, knowledge, caring, pleasant. Everything went so smooth and well.I wish if everyone in healthcare would be like her❤️

I am extremely pleased with the services provided by the Midwest Immediate Care facility in Skokie and give it an excellent rating. From the reception on the phone and on-site to the care taking by the staff was great. I have utilized this particular facility numerous times over the past several years and each time it was efficient and thorough. Most recently, I went for a Covid 19 test and was seen quickly and assessed as not having the virus but was encouraged to return if symptoms were present.The PA, Meredith, was compassionate and respectful and I appreciate her skills and commitment to offering good health care. Thank you to all at this Midwest Immediate Care Center.

I’ll start by saying I’m not one to go to unknown health care providers. Ive never been to an urgent care before today. I went with an open mind. I read the reviews. I have to say they were all extremely pleasant and professional. From the front desk to the doctor. The doctor found I had something less serious than I thought. Recommended some over the counter medicine and some exercises. I’m impressed that the doctor didn’t default to big pharma meds. Very impressive bedside manner. I highly recommend this location if you need help. As for all the low reviews, stop it! Maybe it’s you and not the urgent care team. Thank you for taking care of me !!

I came in because I had a clogged ear. Merideth the nurse practitioner was very nice. And she explained that I had a fungal infection from swimming. Great bedside manner. Katie her medical assistant was also great. She cleaned out my other ear that had wax. Although it was somewhat painful, she got me through it with patience. Very nice medical team. And they took me at the end of the day!😊

Front desk team and providers were friendly, patient and efficient. I arrived just prior to close and they did not hesitate to provide great care.

With the holidays and respiratory surge it was indeed a long wait, HOWEVER, once I was seen the provider, NP Renalda, was incredibly thorough and didn’t rush through our visit in the slightest. I’ve been feeling not 100% for a while and I’m hopeful I’ll be feeling better soon.

Great staff..temperature were comfortable for waiting time which was relatively short..just keep the floors debris free..exam rooms needed attention...and sweeping thoroughly would present a germ free environment....although counters displayed sanitizing & disinfectant products & attention

They were very efficient in taking care of my ear problem. The nurse and doctor were kind, front desk was as well. I recommend this clinic.

Great place to get exam results. They make it fast here and they accept all kinds of insurances including Medicaid. They do complete checkup when needed and can write prescriptions and can do vitamin B12 shots. Great place and nicest people!

The staff and doctor were very courteous and friendly. It was a nice place and the hours were very helpful. I will definitely visit this clinic again

I was seen almost immediately and diagnosed accurately with an infection. Antibiotics were prescribed and recommendations for other follow ups made. The attention and care I received was outstanding.

They were friendly, efficient, professional and communicative. Were upfront about costs and wait times. Was excellent care and customer service / bedside manner - plus they were able to refer me to receive a test I needed and get me scheduled in less than 2 days.

This clinic was fantastic! Great friendly fast service. On a Sunday most of all! My daughter was sick and they took her in right away. And even gave her the princess treatment.Thank you so much!

I really like the nurse practitioner who helped us out with my nine-year-old granddaughter. Her regular pediatrician would never give her medicine. The nurse pediatrician gave her medicine and she’s all better. Thanks.

I have taken my son here several times and the service has always been satisfactory. We have been able to walk-in and be seen right away, get results same day and receive prescriptions quickly. I had to finally go myself for a foot injury.. I was in lots of pain. I was initially told I had 8 people ahead of me.. to my surprise I was seen, X-rayed, given pain meds crutches and wrapped up within the hour.. WOW!! The entire staff was helpful and nice. I would recommend Midwest Express Clinic to everyone!!!

The office was helpful from beginning to end. They’ll likely have a line. But they’re straightforward with the wait time. Just go to Old Orchard next door and return when your appointment is ready. The doctor helped take care of the issue directly, and she treats you like an INDIVIDUAL. Not just a number on the waitlist. Highly recommended. Flexible with insurance as well

I imagine urgent care clinics dont get a lot of love, lol, but I was extremely happy with my experience here. I came in (unbeknownst to me) extremely dehydrated and in terrible intestinal distress after a trip to Mexico (ahem, yes I know, yes I was careful, happened anyway).Dr Jess was so compassionate, knowledgeable, and explained things in a way that didnt make me feel stupid. They were playing 80s hair rock in the hall the first visit which I thought was hilarious and kept me in good spirits during my inevitable bag of IV fluids. (The next visit was soft pop so imagine they like to mix things up).Everyone from the front desk to the nurses were so helpful and friendly. Im also a cash pay patient and I appreciated knowing up front what I was going to be charged.I’ve since been back for follow up appointment, and a B12 shot and my experience has always been that they are fast and courteous, at least when it’s not super busy.I cant say I hope to grace their doors anytime soon, but should the need arise I will come back with no hesitation!

Had a wonderful and easy experience. I just moved to Skokie and didn’t know where to go. I would highly recommend Midwest Clinic. Easy and good doctors.

Midwest Express Clinic exceeded my expectations! As someone with a severe needle phobia, I was incredibly nervous, but Amina was absolutely amazing. She was so compassionate and took the time to ensure I was comfortable and okay throughout the entire process. She even brought me juice to help settle my nerves. Aminas kindness and professionalism truly made my visit exceptional. I highly recommend this clinic for their caring staff and excellent service!

Was able to be seen quickly and got diagnosed, staff was super accommodating and friendly

Went as well as it could.Very courteous from start to finish. Not sure if I just got lucky, but it went super fast, too.Went for my young child, and the RN who saw my child made my young child very comfortable and happy.Great experience.

Love this place. With two young children there is always something or another going on. Their pediatrician never has same day availability and other urgent cares I end up waiting 2-3hrs at minimum. Once I came here, I haven’t gone anywhere else since. All the staff is so cheerful and welcoming. Nurse Practitioner Maryam is so wonderful with my kids, they seem to like her more than their own pediatrician 😂. She is so knowledgeable and always takes the time to explain what is going on and things I can do to help with certain symptoms. Oh and at the end of the visit they give out goodies, such as tiaras, bubbles, and superhero masks which my kids love. My kids are usually excited to go to the clinic because they know what awaits! Highly recommend! 5 stars for sure.

Incredible staff. So friendly, helpful, and kind. Brought my kids there a few times as well as myself and they continue to show up the exact same.

Great service! Everyone was pleasant and helpful. The process was quick and the providers were nice!

The atmosphere is immaculate and the service is superb, from the receptionist to the healthcare team!!! I felt like it was all about me!!! They catered to all of my questions and concerns!!! I have recommended Midwest to many of my colleagues, friends, and family!!! They offer many services and that is awesome considering the fact that they aren’t a primary healthcare provider!!! But the best part about it is they accept Medicaid!!! I think it’s safe to say, I have found my new favorite go to place when I need a quick health check visit!!! I am supremely grateful!!! (Skokie Location)🥰

Great service! I’ve been here a few times and have gotten great care from the staff. They are always able to see you quickly and help.

This is my go to place whenever I am not feeling well. The wait time isnt too bad here and I can see someone and get prescription if needed much faster than trying to schedule an appointment with the doctor. Great place for helping with infections, viruses getting an exam and they also provide x-rays if you need. Whenever I go, the staff is always helpful. The only con that I have is sometimes the prescription is sent to another pharmacy than requested. With that being said, I still prefer going here because of the great staff here.

Appreciated that I was able to schedule a same day appointment online! The provider provided a quick yet effective response for my ailment and listened and responded to my concerns.

Quick in and out for my sons physical exam for sports. Reasonable price when compared to minute clinic.

It was my first time at this clinic; I’ve had bad experiences (long waits even with an appointment, unkind staff, etc) with previous clinics/urgent cares. This was in between my job and home so I decided to give this one a try. I booked a same-day appointment online about an hour in advance. Front desk was very nice. I was taken in right at my appointment time. I waited maybe 15 minutes for the Nurse Practitioner. She was very compassionate, knowledgeable and made the whole process being there a lot easier. If I ever have to go to a clinic in the future, regardless of distance/proximity, I will be choosing this location. Definitely exceeded my expectations! Thank you!

Michelle is an excellent doctor. I had a fear of getting stitches from an earlier trauma and she was very informative and patient, explaining what she was doing each step of the way. She also pays attention to how she does sutures, ensuring they are small as possible with minimal scarring. In the case I ever have to go back (hope not), I’ll ask for her!

My 91 year old father has a terrible, productive cough and his doctor was not available so I brought him to urgent care. The staff and nurse practitioner were so polite, professional and thoughtful. They were very patient and caring. Great service and put my mind at ease. Thank you!

The staff and medical personnel were all accommodating even though the waiting area was full of patients.

Great, fast, efficient visit. The waiting room has been remodeled and expanded and it feels more open and less stressful than before. I was seen really quickly, my nurse was really nice, and the woman who checked me in was also really nice.

The staff is excellent, the wait time was short, and the wait for a provider once I was in the room was 5 minutes.

I came in for a school physical and everyone was very kind, personable and informative. It’s really nice to have a versatile clinic nearby without having to go through the busy local health systems. Out of pocket pricing is reasonable for quick things but they do also accept a lot of major insurance. Great experience.

The clinic was very busy that day , there’s only one attending doctor , but I’m happy I got my check up , everyone was nice and helpful .

Thank you! All doctors and medical professionals were very kind and competent! Very nice and kind administrator and laboratory assistant Amina. In general, everything went great. My child wasnt afraid of the injection and left happy) I dont know English very well, I was supported and tried to understand and help!

This clinic is amazing! Staff is nice and efficient. Meredith was great!! She followed up with me fast in regards to my son results. It’s nice to have a great place to you go to when you’re in need of medical assistance. It truly makes a difference when you have a staff working as one while having a great attitude to assist patient. I know how hectic it can be working in a medical office. I used to work in dermatology so I know. Shout out to these ladies for running a great practice!!!

Amina was very nice and helpful. Very knowledgeable and helpful not only to me but to others that came in while I was waiting. Lean was also a great help and gave good information. Maryam was my NP and she to was very kind and compassionate and helpful. These ladies explained each step and did exactly what they said they would do. Very good experience for me at this clinic.

I love this immediate care center! The facility is clean, organized, and efficient. They get you in and out! You walk out with your prescription and your done. Definitely recommend when your not felling well. I hope they stay here!

Staff was very courteous and welcoming. The wait time was not bad as well !I will strongly recommend anyone in need should try them !I had a great experience!

Ogoamaka , another nurse practitioner is excellent. I’d love to see mainly all nurse practitioners here! Thx for your competence !

Nice staff. Long waits though

Very satisfied with experience. staff was friendly. Doctor listened, was thorough and prescribed necessary meds.

The entire experience, from the moment I walked in, was fantastic. The staff was friendly and efficient, especially Nurse (Lean ) was not only knowledgeable but also took the time to address all my questions and concerns. I left the clinic feeling confident in the care I received Thank you Ms Lean .

Great people working there. All knowledgeable, professional and friendly. VERY good experience.

All the staff was caring and professional, eventhough there were many patients they tried to provide treatment as soon as possible for everyone.

A very friendly and professional staff that were clear and to the point with my treatment. Respectful and resonate with my questions, and took my opinions into account with treatment options. A very skilled and collaborative staff. Very happy with the Team that took care of me.

Great care. Gave me xrays and a brace for my leg. All the people were nice

Service was great!! Greeted me and my son as we arrived. Physician and assistant were very thorough and got us in and out. Very grateful.

The front staff and the nurses and the doctors including nurse Amina are so great!! We love this place for immediate care for the whole family. They do their best to get you in and out within an hour.

I was on a business trip when I injured my back. I stopped at the Midwest Express Clinic and received excellent care. They also assisted me in identifying a local pharmacy to fill my prescription. Everyone was very helpful and caring.

I have a high copay so choosing the right urgent care is important to me. This location is excellent, quick and professional service. Recommend to register and choose your appointment time online. Pleasant and knowledgeable staff. My prescriptions were sent over to the pharmacy right away. Very happy with my experience!

Staff was great….efficient and kind. They kept their cool as it was very busy. My mom and I both went in together because we weren’t feeling well and ended up having the flu. We were in and out of there in and hour and a half which was great considering how busy they were. Dr. Penny was wonderful!

Best urgent care around. They are so kind and helpful. The girl at the front desk answered all my questions and made the check in so easy. Miraya was so nice and gentle with my daughter. The provider Maryam took her time to explain what was going on and what was wrong with my daughter. Will definitely be returning!

I was almost positive I has a sinus infection and didnt have time to see my general practioner. Im so glad I went to this particular clinic. I got in right a way. The staff was super friendly and knowledgeable. I couldnt be more pleased with my visit. Oh and I did have a sinus infection and my medication was waiting for me at the pharmacy when I went to pick it up. Usually it takes hours but mine were ready within the hour!

I went in with my son to get his blood tested we waited 2 hours. Then we waited a week for results and was sent wrong report. Very disappointing never going back.

I had a wonderful experience yesterday! Everytime I’ve ever been to an urgent clinic they try to pass it off as allergies yet at Midwest, they actually listened. I was in and out of there in 15/20minutes max and had a wonderful experience. They truly listened and cared about helping me! HIGHLY RECOMMEND THE SKOKIE TEAM! I will definitely be going back if I ever need them again!

Perfect place for help. Other places offered appointment for next day in Midwest I was waiting less then 30 min.Doctor was so helpful, knowledgeable and… creative. Removing this big splinter from under my skin was really challenging work. Doctor done perfect. I will recommend this clinic for anyone.

My daughter and I really enjoyed our visit. We liked the way the center looked with positive decorations and how they went over and beyond for the care of my daughter!My daughter want this office to be her primary care(our primary care office was booked and we couldn’t get in) office.The staff was very kind and consistently communicating to make us feel cared for and answered all my questions with respect!We left having The Best experience since moving here 4 years ago!

Quick and efficient. Total visit maybe lasted 30 minutes!

Went twice, once for the initial visit and the second for a follow up on my lab results and both experiences have been great. Courteous, professional, front desk women. Both the women who took my history and vitals were also fantastic and the NP I had was very professional, but also very empathetic and went through over all things with me and toom the time to explain things and not just rush me out the door. No one likes having to go ot urgent care but if you have to, this one is a really good one to go to.

Staff members were professional and caring. Highly recommend them!

This place has been always helpful with my little since two years of experience with them.

Rude receptionist has a tattoo on her neck. I asked to be seen and she was very rude and dismissive and tried to get smart. I matched her energy and they made me wait and fill out paperwork for 30 min and then turned away my very sick 9 month old baby girl for a visit. Bad karma will come back to these people. Go to other better clinics in the area with actual doctors on staff.

I had to go here on New Year’s Day because my son had a bad ear ache! I was so happy they were open. The receptionist was able to squeeze him in due to the schedule being at capacity and I was so grateful she did that. My son ended up having a bad ear infection! Overall experience was great! Highly recommend. The staff and doctor was so nice.

I really like this urgent care office. Ive been here a few times for my kids. Best place for school physicals, theres are $30, the pharmacies cost $90. But also if youre kid is sick or something they take insurance. The staff are all really pleasant and its a super clean facility. The wait gets really long around 5 when people get off work but they work pretty fast and are efficient we like being able to come here when we need to.

I like the clean and pleasant atmosphere. Good place for urgent care. I was so worried about my kids, they were exposing with viruses every winter. Trying to call to get in to his own PCP. They are always busy and unable to give treatment on time. In this frustration, i found this clinic and was able to get the treatment on time for my kids. Its a bit longer waiting time for walk in patient but totally worth it. I would highly recommend to go to this clinic for urgent needs. The staff and Doctor treatment you nicely. I had a very good experience.

If they had an option for Zero stars I would have Gave them that , they’re so unorganized and two ladies that are in the front desk are so rude laughing when I called them about my results and my prescription their so immature they don’t take their job serious at all . It took 2 hours to get check not even @ a hospital have I ever waited that long I did not like the service at all was my first time Coming to this location and to be treated this way is so disappointing they didn’t even gave me a receipt I self-pay they were just ready for my money and that’s all …..

I love this place! Every time, if necessary, we immediately go here. Very friendly staff 😍. They will always help and they have pleasant surprises for children😘.

First time in the clinic and it was so clean. My wait time was 5 minutes which I’ve never had happen else where. The staff was so friendly and helpful. I was feeling anxious and the provider Ms Vali put me at ease and made me fee comfortable. Thank you!

Very helpful receptionist and reasonable out of pocket fee to see a dr.

The best place and the best team work service very friendly and helpful and the best Doctor ever explains everything and takes her time and answers all my questions, I really appreciate it .May God bless this team and the Doctors.

It was near the end of the day and the staff was great! Didn’t feel rushed, everyone was professional. It was a good experience.

The nurse practitioner I saw. Her name is Michelle. A very knowledgeable. I was very pleased with her.

I had the best experience my husband was in pain when he went to midwest clinic. The staff members was so nice and patience especially the Doctor on duty and Kattye she was the best !!! From 1-10 I would give a 10 !Thank YouFrank Griggs

An excellent clinic when you have a problem that can be solved immediately. The space, the staff from the reception to the doctor is for 10⭐! It is a great thing to know that there is someone to take care of you when you are not well. High recommendation for this clinic.

Friendly and knowledgeable staff. The were also quick to see us.

Apathetic and uncaring staff. Seemed annoyed by my being there. I had to ask many times for them to check my ailments they kept forgetting

Great experience. NPS Jenny was wonderful. Made me feel very comfortable. I get anxiety when I visit clinics. Wonderful staff as well. From being greated at the door. To the person who who took my vitals. I am so sorry I do not remember her name.

Just an amazing Experience. The whole staff is very helpful and cooperative.

They have helped me with every concern I’ve had. They are a WONDERFUL staff, and I am greatly appreciative. Thank you!

The best walk in clinic. Staff are kind and knowledgeable . In and out as quickly as possible. I highly recommend it if you can’t get to the doctor.

The folks at the clinic were super caring and friendly. They managed to move me through pretty quickly despite being down a provider. I had an infection that needed semi-quick attention and a prescription for antibiotics that they helped with on a Saturday afternoon so I didn’t have to wait until Monday to figure everything out with my regular provider.

Go first thing in the morning to avoid long wait times. Everyone was great to work with.

Crazy busy but will get you in and out and back to your day. Great service and an amazing team. Happy to know they are close to home. Great staff and extremely knowledgeable, truly a blessing.

Very friendly and caring staff. Knowledgable APN. Would recommend!

Quick polite service. Friendly service, had me in a room within a minute of me handing back my paperwork. I traveled past many other urgent care facilities because I’d had such a pleasant previous visit.

Ive been to a lot of urgent care centers in many different places, but this is easily the best one! Very quick and efficient, and the providers were attentive

Have come into this urgent care twice now and both times have been well taken care of and the staff is very friendly

My visit went by smoothly. The entire staff was helpful and nice. I was super nervous walking in but they were all so friendly and helpful it helped calm me down some. 5 stars all around.

Was in the area visiting family and came down with strep. Visited this clinic and the wait times werent bad. I checked in on my phone and was in and out in about an hour with a prescription and some helpful advice on getting through my illness. Everyone was really friendly and helpful. Highly recommend this place! They take most insurance - I was able to use my out of state United Healthcare insurance with no problem.

It was easy to make appointment online and got my spot at time I wanted. It’s much easier and faster than making appointment with primary care doctor and no long wait and expensive emergency room visits.The visit was also on time with friendly staff and healthcare professionals, i really liked the experience

This facility is almost always well staffed and a relatively quick trip to get treatment for simple ailments such as strep, flu, ear infections, etc. We come here regularly instead of making a doctors appointment, and it works very well for our family. With kids in schools and all the different sicknesses they spread/get, we cant survive without this place!On occasion the wait times can get very long and once weve had an issue with wrong dosing Rx for an antibiotic, but overall this place is pretty solid.

I made an appointment online so my wait time was minimal. The physician assistant that met with me was thorough and addressed all my concerns.

Wonderful experience, very professional , courteous ,organized, individuals took care of my problem 😀 in the best mannerThank you so much!!

I was in and out in 40 minutes with all my needs met. The staff was friendly and happy to answer any questions.

Needed a sports physical for my son. I was able to schedule an appointment online, come in, wait 5 mins, see a nurse and 20 mins later, We are done. This was easy and totally convenient.

Great service. Great staff. Polite and respectful attitude. My favorite clinic ever.

The team is always wonderful at this site - so thankful they’re here when we need them!

I was in severe pain with my neck and shoulder for the past 4 days before I ended up at Midwest Express Clinic to get some relief after going to 2 others closer to my home.From the moment I got to. Midwest Clinic they were efficient, friendly and well organized. I filled in paper work-and within 6-10 minutes I was taken to an examination room. Everyone I came into contact were very kind. From the front desk to the nurse to the Dr/PA., who was super terrific. She listened to everything that was going on. She was empathetic and best of all able to make an appropriate diagnosis-then prescribed what was needed and off I went.This morning I woke up and finally felt 90% better and I know will be 100% by the end of the day.If I need immediate care, I won’t hesitate to drive the extra 20 minutes and return to Midwest Express Clinic.Thank you all for helping me so much.

I can’t create an account because every time I put in all the requested info, I click on Create My Account and nothing happens!

Honestly the is the best urgent medical clinic in skokie area I have been to. My family and I been there many times, walkins or appointment, we get very good service, very clean, friendly, and efficient. Recently I took my mother in there, she left very happy and pleased. The staff and the doctor took very good care of her. I would definitely recommend this place. As for us we will still continue to visit this clinic if needed. Thank you 😊

My nurse practitioner, Galina, made sure I understood my medical situation enough to make an educated decision on my next course of action. She made me feel heard. NP Galina worked with me and brainstormed treatment/action plans while considering any and all of my limitations or hesitations about what to do next. Katie at the front desk was kind and working hard to make sure I and everyone was taken care of even though it was a late night for them.I highly recommend their location. Please, PLEASE, be patient with their team when you go. They offer medical services with compassion and understanding, make sure you respect their time and efforts- they deserve compassion and understanding as well. While I understand that pain and discomfort can escalate a person’s frustrations, don’t be mean to the people just trying to help make you feel better and take care of you.

No wait, lovely and knowledgeable staff from start to finish. The NP was kind, thorough, empathetic and so professional. She explained the illness, what’s it was doing to my body and how she would treat the virus.I would recommend this location and staff to anyone! 10 stars if I could.

I’m the biggest baby when it comes to getting my blood drawn and Kattye was wonderful, I didn’t even feel it going in . Normally I always feel some type of pinch but she made it painless and didn’t leave any marks Super kind and considerate staff at this Midwest express

After being turned away at two separate unrelated urgent care offices for not having space, it was such a relief to go to this location! They were so warm and friendly throughout the whole experience. Even though I was the last appointment of the day and they were getting ready to close, they were incredibly thorough and patient throughout the whole process. Thank you to everyone there! I would highly recommend this location!

As a visitor from Canada I appreciated the help I received from the nurse practitioner and the antibiotics that helped me enjoy my visit. As I travel here frequently I would always consider this clinic when necessary.

This couldnt have been easier and more efficient. I was able to fill out paperwork ahead of time online and schedule an appointment. My wait was 10 minutes. They did a throat culture and a prescription was sent to my pharmacy. Everyone was so nice! And I didnt have to wait 1 weeks or longer to get seen.

Got in right away and the friendly staff quickly processed my registration. The doctor diagnosed my sinus infection in short order and had my script at the pharmacy immediately. In and out in 30 minutes!

They stole money from me.They made me put a card on file even though I dont like doing that because companies can try to unfairly charge you. I wasnt wrong. I paid my entire bill 2 business days before their auto-charge date. I noticed they still charged me and I was like ok, this should reverse because what reputable company doesnt balance their financials and pay back its customers? Wrong. I had to call their financial department after a month+ of the charge staying. I was told oh we dont refund customers until they call in.Extremely upset, please dont keep customer cards on file and then overcharge them with a bad automated system.Having said that, the care is good, fast, and friendly, Ill be thinking twice before going back. Please dont steal.

Meredith was a friendly, kind and efficient health care provider. Sharon was compassionate and skilled. A good experience.

My doctor was very pleasant. Was able to adress my concerns and explain while past medical advice from the ER was wrong and steps to treat my symptoms better. I’m already feeling better

XIOMARA warmed up my heart!! I have seen many, many doctors in my life! But if I could give her literally 100 stars I would! She is the sweetest and most precious doctor! I have never felt such ease after leaving a doctors office. She felt more like an amazing mom! This specific location is the luckiest location to have such an amazing women for them! Be grateful urgent care! Because you’ve been blessed with XIOMARA.

I highly recommend coming here. If your looking for something fast yet attentive this is the place to be. I came here with my grandma and Kattye at the front was so sweet and informative. The staff in the back by the name is maraya took us back fast and listened to my concerns.

Quick service! I came in to get a hand X-ray and expected to be there for a while but I was in and out within a hour. I never waited for more than 5-10 at each interval. The nurses were friendly and took enough time with me. The follow up was great as well. Next time I need to go to urgent care I’m definitely coming back here.

I visited the clinic Thursday evening for a sinus infection. The wait time was very reasonable. The young woman who checked me in (sorry I didn’t get her name), Ariel, who did the initial evaluation and Alex the PA were all professional, patient, and very pleasant. All my questions were answered. I left with some prescriptions and a feeling of relief. Good people!

Every time I come here it’s a pleasant experience. They’re efficient and thorough. Great staff.

Kattye was so charismatic and kind. She gets straight to the point and explains everything very clearly. The people here in general are very welcoming and that’s why I will continue to come here.

Went in for some sort of upper respiratory infection. First appointment of the day and was out in 20-30 minutes. Friendly staff who listen to your concerns yet are efficient enough to get it done! Very pleased with Xiomara’s knowledge and care.

First time going to Midwest Express Clinic and I have to say the wait was not bad at all better than at Northshore urgent care I waited for an hour to see someone. Linda, nurse practitioner was very down to earth. She took her time and listened to my daughter. Monica, radiology Tech was very friendly. Every person we encountered was very nice and professional.

I just left the clinic and it was a waste of time. They dont offer some of the services listed on their website and there wasnt an MD on staff, only an NP. I think these clinics are set up to collect money while providing the bare minimum. Im going to contact my insurance company and tell them about my experience with the hope of them only paying for me coming to be told “Sorry, we are limited here.” Why are you open if you can only do the bare minimum? Ugh!You better off going to the ER, instead of coming to this joke of a place.

I was impressed by the staff beginning with the receptionist to the MA to the FNP who took care of me. It was clear they cared. I walked in on a Friday at 4:15 and was taken off efficiently and with compassion. I’m sad that it would have probably taken three months to get an appt with my primary but that is the sad state of affairs. Thankful that Midwest is taking care of patients so near me!!

Very helpful and patient got me in quick thanks to them I feel better

Nothing fast about “express” at this Clinic. Spent 20 minutes online to pre-fill all info required and “reserved” a time slot/appt. For 11am. Arrived on time only to be told my appt slot made online didn’t mean anything and there was at least a 1 hour wait. Waited an 1 hour, only to be put in a room for another hour for the medical professional to examine my daughter for less than 30 seconds and was told we were free to go. Extremely disorganized and inefficient. Not a terrible place if you want to wait for 2 hours. With that kind of wait time, Better off just going to the hospital and seeing a real doctor.

This is my 2nd experience w MEC. Each time the staff was friendly, welcoming & knowledgeable. The wait time was reasonable - less than an 1 1/2 hrs. Very efficient. Will definitely recommend to others, & will use again in future. And this was on New Yrs. Day! Thank you for your service!!!

If you need a quick answer and solution regarding your health, you will be in safe hands here.

I love this place! Mireya checked me in and made me comfortable. Maryam is so kind and went out of her way to make sure and check my heart thoroughly. She checked all the boxes and I was in and out within an hour and already felt better just because of their good service! They are the best!

Professional and courteous. I brought my mom here a few months ago and we were both impressed by the care she received. Based on my previous experience, I returned for myself when I was unwell, and even though I had to wait a bit, they kept me updated on my place in line and apologized for the wait.Even though there are other urgent care clinics two minutes from my home, Ill always make the drive to Midwest Express. Theyre terrific.

The entire staff was very helpful and kind. I have never been to this location but my doctors office was closed and had no other choice. I felt like I knew them and they knew me they were so kind to me it made my experience there the best Ive had in an urgent care facility. Excellent staff,thank u for being better than most these days.

The best place ever،When you are sick and you dont feel like sitting down, you usually want to see the doctor very soon and go home to rest. I was there twice this week and both times my work was taken care of in less than five minutes I was surprised. I have to give a special thanks to all the staff of Immediately care in that location.

Excellent phlebotomist!!! Short wait w no appointment. Well done!!

Knocking off a star because the wait was over 55 minutes even with a reservation. Staff was polite and helpful in seeing my child. Care was good and detailed. All staff was very polite emphatic and handled my child’s illness with utmost care which was appreciated

Today (06.26.2023 from 1:30 to 2:30 pm). I visited a medical office to get a refill for my birth control pills. Three months ago, I was prescribed the medication by Dr. Maria (the excellent doctor and true professional). However, today I encountered absolute unprofessionalism from the receptionist and the nurse.They told me that in order to get a refill, I needed to have a full visit with the doctor again, costing $120 (if it really necessary, I agree to it) and take an additional pregnancy test. This seemed strange to me because Ive been taking the pills for about 4 years and have obtained many refills and prescriptions from different offices, but nowhere was I asked to take a pregnancy test, and its not a mandatory requirement by law. The office staff insisted that the test was necessary and without it, I wouldnt be able to get my refill, even though it wasnt required during my previous visit. The doctor had prescribed the medication without the test. Physically, I didnt want to take the test, but during the waiting time, I thought I could do it. After waiting for 40 minutes, I was called into a room and told to take the test. I realized that I couldnt do it and told the nurse that I wanted to reschedule for tomorrow when I would be ready. The nurse brought me water and told me to drink it and take the test. I understood that I wasnt ready today and once again said that I wanted to reschedule for tomorrow. The nurse rudely said that they wouldnt refund the visit fee, and tomorrow I would have to pay an additional $120, that is, I need to pay $240 for one refill. I argued that if I didnt receive any service, why should I pay? She told me to go and discuss it with the receptionist and warned me that she would say the same thing. I wasnt allowed to speak with the doctor, and I believe the doctor wouldnt have treated me so rudely and would have given me a refill as they did 3 months ago, like any other clinic would. I would like to consult with the doctor about this situation, but I wasnt even given the opportunity. The whole situation seems like the nurse acting on her own accord.I approached the receptionist and asked for a refund, explaining that I wanted to reschedule the appointment for tomorrow. However, the receptionist refused and said she wouldnt refund the money, claiming that only the manager, who wasnt present in the office, could do it. The receptionist didnt explore any other options for resolving the situation. I could have agreed to have the visit tomorrow and keep the payment for today. But I was told that I would have to pay twice. I asked to speak to the manager, but I was denied. As a customer service worker myself, I know that she can issue a refund, but she kept refusing, coming up with different reasons. I was very surprised and genuinely upset by this attitude. During the conversation, she finally said that she could process the refund within the day, later within 1 hour, and later within 2 hours. She clearly wanted me to leave, but I wasnt. She said that when the manager arrived, she would process the refund within 2 hours. I agreed and said that I would come back in 2 hours today, and I left the office. I got in my car, and the receptionist called me, saying that she had processed the refund as soon as I left the office.I was very surprised by the service this time. I have used the services of Midwest clinic before, and there have never been any problems. I would like to see a friendly attitude towards customers, rather than being faced with the ultimatum of taking the test now and receiving the service or leaving and paying double.Even after the unpleasant conversation with the nurse, where I was given ultimatum, I wanted to go back to the clinic, because I really like doctors working there. However, after experiencing the same attitude from the receptionist, I realized that I wont come back here anymore.

Everyone was super friendly from front desk to clinician and doctors! A bit of a wait for walk ins but staff was helpful and kept a comfortable atmosphere.

The doctor I saw at Midwest Skokie Clinic was great, she actually listened to what was going on with me and guided me in what to do next with my health issues, she was wonderful!

I had an appointment which I feel is important. The I was seen promptly at my appointment time. The staff was friendly and professional. The exam room were clean. The equipment was new.This location is my go to for all my medical needs.

This clinic is the best! Mireya rocked it, drew my blood and didn’t even feel it! Very very knowledgeable staff! Will definitely come again!

A bit of a wait but they were super apologetic and tried their best to keep things moving. Great PA Dr D and Sebastian the nurse. They had great bedside manner! Comforting and playful with my young daughter.

I went at a bad time Saturday (not when they opened but lazy Saturday sleep-in kinda way) and it was (obviously) busy and that is on me. They did their best treating everyone for all sorts of reasons. I never get sick but when I do I go HARD (pink eye, ear, AND sinus infection) they told me Im in line and that itll be at least an hour and a half long wait. I went home to take some Advil bc I didnt think of that and came back. They treated me with care and took their time with me once I was being checked on. I dont know how they do it but WOW. I even forgot about an additional blood test I wanted to get done since I dont know when the next time Ill get checked will be and was able to get my blood drawn later that day under the same charge immediately upon coming in. Wonderful staff and therefore service = ]

Needed to see a Dr asap for my Little one registered the night before for appointment on a Sunday. When I went in the process was simple and fast, also there wasnt much of a wait time. Nurses and Doctors were very Friendly and Nice. They helped with the problem we were having. Definitely will be returning if needed. Thanks again!

Recently visited the clinic, and the service was excellent, thorough, and very quick. Kattye did an amazing job checking us in and Dr. Aziz provided excellent care. Thank you!!

I had a bad ankle injury and needed some quick X rays to see if broken or sprained. Midwest express came thru with quick service and kindness. Front desk lady even went to my car to get my drivers license, bc I forgot it in there. I paid cash and off I went - way quicker and better service than any hospital I’ve been to!!!!! They really take care of you there!!! Thank you Midwest clinic I really appreciate it!!

The staff at the clinic always make us feel like regular valued patients, not just ‘walk ins’. They really try to establish a relationship with their clients and I think the care they offer is excellent.

Every person we encountered here was wonderful - from the front desk, nurses, providers,. I just want to thank Maryam Vali FNP-C for helping my kids and I. She was very patient, respectful and over all talented provider. Thank you so much for all your help

Did walk in and was waiting in lobby for 45 minutes after check-in. However, the staff took another patient who walked in after us.The receptionist/clerk was covering up saying system was running slow and started apologizing.Had bad experience today.

I had a great experience with Midwest Express Clinic. The nurses and doctors there were so caring to me and very professional. The service is great too-the waiting time isn’t crazy long for your appointments and you even with walk-in appointments you won’t have to wait terribly long. I recommend anyone goes there to get a physical or for any other healthcare services.

We went in at 30 min before closing on a Friday. My 6 year old daughter had a cut on her toe and I was concerned that it was possibly infected. Check-in was quick. Waiting was not long at all, probably 10 min. Everyone was so nice to us and treated my daughter so well. She felt very comfortable. The medical assistant was fast and efficient. The Nurse Practioner, D., was so nice, proficient, and professional. Overall, probably a 30 min visit. At the end of our visit, they gave my daughter stickers, a princess tiara, and a popsicle (to celebrate 4th of July)--treated like a princess 😊. Ive been here before for health issues of my own and I am always so happy with my visits. Now with this great visit for my daughter, it only seals it in how great this place is. I highly recommend for anyone. Place is so clean and easy parking.

There is no way to improve on Midwest Clinic! Seriously…I had heard this is the best urgent care place in the area and they absolutely confirmed it! From the first warm “hello” to talking to Monica (who is amazing and actually made this fun) through the sweetest most human Doc, the whole visit was great. It was reassuring, easy, upbeat and they gave me meds that finally broke this cold/flu thing I’ve had for weeks! The X-ray on premises shortened my potential ordeal and everyone stayed late to finish my treatment so I wouldn’t have to come back.In an age where medical care is a crazy challenge and finding my own doctor a mystery, I feel very lucky to live near Midwest. Their level of professionalism and care are rare these days. I hope I don’t need them any time soon, but would not hesitate to recommend them to anyone - kids or adults - that require competent medical care.

This place is so great! It’s my first experience with this clinic. From receptionist to provider… A plus job!!! Super efficient and quick and everyone was super friendly and accommodating!! Definitely 5 stars

This is my favorite Express Clinic. The facilty is clean, welcoming, staff is professional and friendly, and wait time barely exist.

Very nice and clean, you dont wait long. And the nurse I had was so nice and so was the doctor. I will recommend people.

Veronica mo was very helpful @ the clinicall over the experience was satisfied

Supper friendly staff. I called ahead to ask about wait time and they try to have you out within the hour. And I was out in 45 minutes. I liked that the doctor heard me out and actually gave me antibiotics rather than to just tell me to continue over the counter medication. Overall really pleased with my experience exactly what I needed

Out standing customer service, friendly and they squeezed me in last minute as I was in pain. I will remember that for a long time.

Fantastic servic!! Abd fast also

Just walk in, the doctor and all staff communicated patiently. They also have many services.

The worst midwest express location! i just left this location. i came in for my weekly vitamin shot and the person in the front, amina was horrible. i left embarrassed and frustrated. she refused to get me checked in or seen because she said i had past due payments— i go to the northbrook location but today just worked out that i was closer to this location. i called the northbrook location & they even said how insane it is that they refused to see me for a missed payment i did not even know i had! no compassion, no understanding or whatsoever. 0 stars, stay away!

LOVED THIS PLACE! I drove about 40 min but it was worth it. The front desk was very nice and so were the doctors. The whole entire staff was awesome and so nice. They were patient with my 3 year old daughter and even gave her a little princess crown and stickers at the end of her appointment. Very clean and organized.

Everyone so nice and respectful. . . did not have to wait long and everything was explained carefully and warmly.Very pleasant experience all around.

Midwest Express Clinic is haven . I have been using their services for almost two yearsThe staff is accomodating and accurate. The medical personnel has exceeded expectation in almost every instance. I have visited the clinic for regular tests, and pressing immediate issues. In one emergency visit they were able to remove a dangerous toxic object from my eye, saving my vision. They follow up on each case and are a godsend to our community.

Brought my sick child in a few months ago and was so pleased with their quick service that I went in again to have myself checked out. Everyone was kind and caring from the moment I came in until I left. The NP was genuinely concerned about my symptoms and very thorough in her explanations and advice. Whether you are a child or adult, this is definitely an urgent care clinic that cares about your well being.

Brought my 4 year-old here for an eye infection checkup. The staff was quick to intake everything and get me in to see the doctor.Dr. Maryam was exceptional! She worked quickly given my son was being fidgety and she answered all of our questions effortlessly. I will definitely be back to see Dr. Maryam!

I used to like this place. I went for a mole removal and I asked how much they charge since i will be paying out of pocket. The girl at the front desk said $125 just to be seen and $125 for the procedure so total $250. I have been to the place before and PN i saw before told me to come to remove the mole it doesn’t cost a lot. But to be charged 125 just to be seen is ridiculous. I dont see that fair at all to be charged 125 for nothing. I will never go back to that place.

This review is posting from my husband’s account. But I’m happy to leave a review anyway! I went here last Friday and had a great experience. Magda and Kristen were so sweet and comforting. They both showed that they truly cared about my well-being. Thank you to the both of you!

I drove out of my way to this location because they have an actual person answering the phone! Went for an xray of a finger to see if it was broken. There was just 1 person ahead of me. Whole visit was maybe 40 minutes, they called with my results an hour later (it was broken). All of the staff was super nice and professional. Its nice to know I have a trusted place for non emergencies!

Went to Midwest Express medical center as I thought I might have a sprain Midwest was excellent explained my situation and sent me to ER right away. If you are uncertain about a physical problem Check it out at Midwest The staff are polite thoughtful and knowledgeable Midwest furnished excellent health care. Second visit, went there several months ago for minor problem was impressed with this clinic so Sunday went to Midwest. Glad I did!

I was in and out in less than 25 minutes on Christmas Eve. Everyone from the front desk to the nurse practitioner were extremely nice and very efficient. I highly recommend this location.

Quick and efficient service. Nurse was kind and helpful. My physician got my results back asap and sent in my script with no issues. Would definitely recommend. Thank you for A+ service!

I had the most amazing experience at the Midwest Express Clinic. I am not sure if allowed to say the name of the Doctor that saw me-so I will use his initials Dr A D C. He listened to my concerns and I was HEARD. I left with lots of information that put me at ease. I will also mention that the person at the desk and the person that did the general checks (bp, temp etc,) were all professional and pleasant. Thank you.

Absolutely wonderful! Amina and Ogo are phenomenal!

Easy to make appointment. Very little wait time. Professional caregivers. Will definitely go back again.

Great service and such a great resource health care is hard enough to navigate given all the hoops someone needs to go through to just be diagnosed and seen this is such a great starting point to help in getting the proper care you need and questions answered knowing they have the best interest in mind when they see their patcients.5 stars and more!

The provider I saw was attentive, kind and took time to answer my questions. The staff were efficient and nice. My wait time was only about 15 minutes. Make sure you put yourself on the sign in list virtually in advance.

Midwest Express Clinic is the place to go if you have a non life threatening emergency! In some immediate care clinics you wait forever! And then some! In Midwest Express Clinic we waited just long enough to fill out the papers. The staff, starting at the front desk, through the nurse, X-ray tech, all the way to the doctor, was very professional and yet friendly and courteous. I’m very satisfied with the place. I will surely go back if I need to.