Women First Health Center - West Orange

520 Pleasant Valley Way, West Orange, NJ 07052, United States
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Women First Health Center - West Orange
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Me
Review №1

I had a wonderful experience calling Women First Health Center to inquire about becoming a new patient. From the moment Jane answered the phone, she greeted me warmly and guided me through the process with such kindness and professionalism. Unfortunately, we quickly discovered that they don’t accept my insurance plan. What truly stood out, though, was how Jane went above and beyond—she didn’t end the conversation there. Instead, she kindly recommended other OBGYNs that might accept my insurance and even provided their contact information.Even though I couldn’t officially become a patient, Jane’s exceptional customer service left a lasting impression. It’s clear that this office truly cares about helping people, even if they can’t directly accommodate them. Highly impressed with their compassionate and professional healthcare team!

El
Review №2

I went to see Dr Lo for my first ultrasound to confirm my pregnancy. However, I have very bad sexual ptsd and doing anything vaginally with someone I just met or dont trust is extremely difficult for me.Dr lo did not appreciate this. She did not want to accommodate me in anyway and made me feel like the vaginal ultrasound was extremely necessary. During my visit, she was very cold to me and clearly showed that she had no patience or care for my trauma. She gave me literally 2 minutes, if that, to consider whether I wanted a vaginal ultrasound which I felt pressured into doing because she said she couldnt find a heart beat or tell if the baby was viable by doing a trans abdominal ultrasound (which I felt like I had to beg her to do. She initially didnt want to even bother and told me to just come back another week. I had to plead). During the vaginal ultrasound, She was leaning towards miscarriage and said that was her best guess. She didnt have Any compassion. Instead she was quite condescending with my concerns and questions.Im not going back to her. Never. And I would definitely not recommend her for anyone with a sexual trauma or any kind of special situation. dr lo and her staff will rush you and make you feel like you are the problem and that you need to just get over your issues and comply with their normal procedures. Other than the doctor and the medical assistants rushing you, the nurse and front desk receptionists were very nice and helpfulJust to provide more information , About two weeks before my appointment, maybe a week, I called the practice to let them know of my special situation and I asked if I needed to reschedule for this reason of not being able to do the vaginal ultrasound as I know its required in early pregnancy. However, with my first two kids, they were able to accommodate me (different doctor who no longer works there). The doctors office told me that Dr lo would make a decision during my visit which she actually seemed to have her mind made up before she even entered my room because she initially told me to come back another week without discussing anything. She basically said if I couldnt do the vaginal ultrasound then come back in a couple weeks when the baby is bigger....she didnt even want to try to examine me any other way. I really felt like I had to beg and plead with her to do a trans abdominal ultrasound. It was a horrible experience that stressed me out extremely. Would not recommend this practice to anyone who is not what they consider to be normal.

Ro
Review №3

I absolutely love my OBGYN (Dr Vivian Lo). She is patient, warm, professional, knowledgeable and does not rush.

T'
Review №4

Dr. Lo is simply the best. You will never find an ob/gyn better than her. Every positive attribute that you like or look for in a doctor, you will undoubtedly find in her...Her office staff is great too. Everyone is kind from the receptionist to the medical assistants. Btw, I travel from Somerset county.

Iy
Review №5

The entire process was fast, easy, and comfortable. The staff was professional and made me feel at ease from start to finish. I highly recommend for anyone looking for a positive and stress-free gynecological visit.

Ai
Review №6

I love Dr.Low, she is great. I love how she is honest and transparent about your health situation. Thank you Dr Lo for your support and care ♥️

Cy
Review №7

Dr Lo is amazing. Kind, professional. She listens and explains. Office staff helpful. Highly recomm

El
Review №8

Always a positive experience, everyone is so pleasant and I’m always treated very well. Scheduling is east and I would recommend this practice to anyone.

Ma
Review №9

Everyone in that office is very friendly, professional, and courteous especially Dr. Lo! She is very sweet! I have been going there since I had my first child 12 years ago! I recommend them to all my friends

Ta
Review №10

Highly recommended, very clean and professional office. I love all the doctor’s and the staff are amazing and super helpful. I would definitely recommend a friend or family member here.

Ha
Review №11

I’ve been to this office for my entire adult life. I couldn’t recommend them more for care and professionalism. Thank you!

Mi
Review №12

It was a great experience, as always friendly office staff along with Doctor sylvester thank u, youre amazing. And will be greatly missed😥 🤗👍🏽🙏🏽

Ch
Review №13

Seriously after a month of experiencing discomfort. The ladies have not properly treated me I’ve had a bump on me, and they didn’t even noticed it. Then they prescribe me medication and didn’t give me the proper direction on how to take it.. so it messed my period up more. I’ve left several messages and they did nothing but ignored me.Please do your job and read your message !!

Ra
Review №14

I love this practice, everyone is friendly and every doctor I have seen here, pretty much all of them, are amazing!! I’ve been a patient here for almost 15years. I’ve even moved and continue to come here even though it’s 40 minutes from home!!Another bonus is that they are always timely, they keep to your appointment time!! Can’t say that about many other offices!!

Sh
Review №15

I arrived very early for my 10:20am appointment today. The staff were all so friendly and I enjoyed their positive morning energy. Dr. Sylvester is very kind and professional. Any questions or concerns you may have, she answers fully and in detail which is easy to understand. Kudos to everyone there!!

Ch
Review №16

I have been seeing Dr. Sylvester for almost two decades now and I’ve always felt very well taken care of. She is a compassionate doctor who listens well. The entire staff at Women First is top notch and I have recommended them to numerous people over the years and will continue to do so.

Li
Review №17

Great staff. Very efficient. Dr. Sylvester is terrific!

MJ
Review №18

Dr. Sylvester and Dr. Lo are THE absolute best! They each delivered 2 out of 3 of my kids. Both doctors are extremely attentive and caring. The office is very clean and the nurses and staff are so so sweet. Knowing the doctor who actually delivers your baby is a huge plus in my book, it’s rare these days from the stories I hear.

As
Review №19

We recently moved and I needed a new OB GYN. Dr. Sylvester is incredible- just awesome. The staff is friendly, the offices are clean, and the admin stuff was all easy to fill out. I really appreciate the holistic thinking. I felt so comfortable. Highly recommend.

Do
Review №20

I really like Women’s First Health. The receptionists are welcoming. The assistants are warm and friendly.Dr. Lo makes me feel relaxed. She lets you know what you should be doing to take care of your health(self breast exam,exercising,test you should have etc.). She listens, she’s thorough and she doesn’t rush through the exam.I went in today(April 13,2022) for my annual exam. After the exam I spoke to Dr. Lo about an issue I was having. She was comforting. She took the time to listen and gave positive feedback. Dr. Lo you made me feel so much better. Dr. Lo you are awesome! You Rock! Thank you so much…💕Today June 18th had my annual appointment with Dr. Lo. Dr. Lo is so attentive and very empathetic. She is a very caring doctor. She takes the time to always listen and give positive feedback. I just love Dr. Lo. An amazing doctor…She’s the best…💕

Ni
Review №21

I have always had a nice experience here, I have never waited long, the receptionists are friendly and attentive. The nurses are so nice and comforting. Dr. Lo is so nice and professional. She’s understanding and patient, she makes me feel at ease. I feel like I can talk to her about anything, she gives solid advice, has great bedside manner and I truly feel that she cares about my overall health and wellness. I greatly appreciate her knowledge and time. The overall experience from check in to check out is a very pleasant one.

Bi
Review №22

Rescheduling NIGHTMARE!!! I was referred to Axia - Women’s First Health Center by a close friend, who had nothing but good things to say about the doctors at Axia. I initially made my appointment in January, and was forced to reschedule 4 times!I completely understood the initial reason for rescheduling (there was a death in the doctor’s family). The subsequent times, the doctor had emergencies, and was forced to cancel all appointments. Again, understandable. What I could not understand was why appointments were automatically rescheduled without proper communication. Forcing me to call back and reschedule after receiving text messages of an appointment change.In the most recent rescheduling debacle, I left work early only to arrive and be told I did NOT have an appointment. The office claimed to have called, but I did not have a message. Instead, I had a text message that confirmed I had an appointment. Rather than profusely apologizing for the inconvenience, I was told to call back in May to reschedule for a June appointment.It is not my norm to leave google reviews, but the whole experience was absolutely unprofessional. Do NOT recommend!!!

Sh
Review №23

They took their time and asked follow up questions. Great bedside manner and follow up medical care.

An
Review №24

Office was friendly and efficient. They explained everything regarding forms. The time I waited for my annual was short. Dr. Lo explained everything as she performed the annual; which made me feel comfortable. We discussed things and she listened. She gave me information on certain topics that we discussed. Overall, my experience with Dr. Lo and the office has been great!

Ta
Review №25

I’ve been with this practice for years and I’ve have nothing but great things to say. They provide exceptional service and care. I delivered twins back in 2020 and they took amazing care of me throughout the entire experience. I delivered early and unexpectedly so Dr. Lo and Dr. Megalla didn’t have the opportunity to be there that night, but the Dr. who oversaw my delivery mentioned that they were his students at some point in their journey which was a reassuring feeling and pretty full circle :-) Dr. Lo stopped by my room the very next morning to check in on me once she got word I had delivered. She was great and so have all the Doctors at this practice through the years. Dr. Megalla has been my primary there for a few years now and is great. Very attentive and takes the time to sit with his patients to check in before each exam/visit, which is a great touch to the support they provide. I’m always seen on time and the office staff is soooo friendly and welcoming. Again, nothing but great things to say and so happy I found them years ago. I highly recommend this practice!

Ja
Review №26

Dr. Lo and the entire staff did such an amazing job taking care of me throughout my first twin pregnancy and most of all my delivery! I will continue to do my visits for a very long time.Thank you all.

Da
Review №27

Dr. Lo is amazing!!! I recommend her to every woman i know. She’s very down to earth and understanding. I feel like I’m talking to my own mother when i speak with her. The other doctors are also great, I’ve seen them all when having my daughter. I can’t recommend this practice enough.

Lo
Review №28

Both Dr. Sylvester and Dr. Lo are the greatest physicians! I’ve been seeing either one for yearssss now and my visits are always quick, painless, and personable. The nurses are great too! Always so cheerful and personable as well. I wouldn’t go anywhere else.

Ma
Review №29

Everybody’s accommodating and Dr Lo has been there for my gyn needs/ issues.

Vi
Review №30

The staff members are very polite. They greet you upon arriving. I love Dr Sylvester. She has a wonderful spirit about her. I been seeing her over 20 years. Best GYN dr.

Ca
Review №31

I have been a patient of Dr Lo’s for over 18 years. She is top-notch. She is smart, well-respected, thorough, patient, and very accessible. She delivered my 4th child at a difficult time in my life and made extra time for me at post-partum visits… and always followed up with me. I am forever grateful for the care and concern she expressed toward me.

Mi
Review №32

The front staff and medical assistants are friendly and efficient. Wait time in the waiting room and inside the examining room were minimal. Dr Lo is very knowledgeable and kind. She walked me through every step of an in-office procedure and made me feel comfortable and relaxed. Would definitely recommend Dr Lo and her staff, as well as the facility location.

Is
Review №33

Dr Vivian Lo delivered our son. I have been seeing her ever since - which is now 10 years. Dr Vivian Lo is an excellent doctor, very dedicated and caring as well. Excellent service here! Highly recommend!!

Ye
Review №34

The practice is wonderful. Nurses and doctors make you feel welcome and comfortable. I highly recommend Dr.Lo. She is very very knowledgeable, experienced and genuinely cares

Cl
Review №35

Dr. Lo has been my gynecologist for many years. She is the kindest doctor and shows much care to her patients. Dr. Lo never dismisses any concerns and never makes you feel rushed. I have high expectations for my doctors and she exceeds all of them. The office staff is also always very kind. Nadia is especially nice and makes you feel so very welcomed at each visit.

Al
Review №36

After 15 years with the same OB/GYN in NYC, I was reluctant to find a new person closer to home. This was first visit but I have to say I was really impressed with everyone, especially Dr. Lo and the nurse who assisted her. They spent equal time with me ensuring all questions were asked and a thorough medical history was obtained. They were compassionate and very thorough in the description of every procedure. Wonderful first impression of the office staff at the front desk as well.

Re
Review №37

Dr. Slyvester and her entire staff are so welcoming and caring. The receptionist always greets you with a warm welcome, the nurse practitioner is very sweet, knowledgeable and patient. Dr. Slyvester is the ABSOLUTE BEST. Always punctual, takes her timeto explain everything, makes sure your comfortable before moving forward. Just an OVERALL great experience from the time you walk in the office till you leave out. #FAVS

Ta
Review №38

I really love the staff at Women First Health Center. Everyone is nice, helpful, and efficient. Dr. Megalla was very knowledgeable and professional. He answered all of my questions and didnt make me feel weird about asking them. Nice job guys!

Al
Review №39

I’ve been a patient of dr. Sylvester over 16 years and have never had a bad experience here. The staff is very helpful and kind. The office is clean and efficient. The care received is top notch! I’ve seen multiple doctors there and they are all excellent! I’m very thankful to be a patient at this office.

Am
Review №40

The staff is always attentive and kind ask about your well being and gives great feedback

Sh
Review №41

In addition to being a superior physician, Dr. Lo is warm and compassionate. She provides ample time for questions and concerns. 10 out of 10!

La
Review №42

I’ve never had any issues with the doctors or staff. Waiting room time is always quick. And the assistants are wonderful. I have difficult veins and the woman was able to get my blood in one shot (I did phlebotomy so I always appreciate a good phlebotomist!) Dr. Megalla is amazing. I was nervous at first about having a male Gynecologist, but the nerves quickly subsided with his professionalism. Any questions I had he answered clearly , and he just has a friendly presence. :)

Je
Review №43

The doctors are wonderful. I’ve known one of them for over 10 years. Again the doctors are amazing, knowledgeable, kind people.However the one staff person is rude, defensive, and not a reflection of how nice and professional the doctors are, fortunately. The nurse became defensive and rude about a procedure that I had in the pass. How is she asking me “why” I get that done? What? 🤦🏾‍♀️Awesome way to start the week. 🙄😑😑

Sa
Review №44

I would never ever want to go to anyone else!!! I absolutely Love all the Dr’s and Staff they’re very clean and knowledgeable, and the most important thing is they treat you like family.

Ke
Review №45

The staff here are so kind..Nadia and Dr. Lo are such gems. It was my first time seeing Dr Lo and she is such a wonderful doctor with so much compassion.I will be seeing Dr Lo from now on!!!

Me
Review №46

Dr. Lo was really great. It was my first visit and I needed my annual. Everyone from the front desk staff to Dr. Lo was very professional nice snd helpful. I’m happy to have finally found my obgyn for when I eventually get pregnant ! As many women know, it’s hard to find someone your are comfortable with who is also very knowledgeable and tenured in their field. Dr. Lo has 15++ years of experience and was very easy to open up to. I highly recommend. Also I found their questionnaires to be more thorough than others which I appreciated. They also have text reminders as an option for test results which is a great option to offer patients.

De
Review №47

Dr Sylvester is very nice, easy to talk to and very professional. I trust her and would recommend her to anyone. Staff is also very friendly 😊

Om
Review №48

Positive first experience at Women’s First. Team was friendly and professional. Besty was personable, took time to answer my questions and the appointment did not feel rushed.

Ma
Review №49

I have been going to this group for many, many years. I absolutely love Dr. Sylvester. She is kind, compassionate and truly cares about you as a person and as a patient. She takes the time needed to answer your questions and concerns.She is extremely knowledgable and takes the time to explain things. I highly recommend this group.

be
Review №50

Always on time and always a great experience. Dr. Vivian Lo is an awesome OB/Gyn. Very caring. She also delivered my baby and the entire team was amazing, caring and attentive. I would recommend this office to anyone.

Em
Review №51

The most important thing to me for choosing a doctor is that they provide time for me to ask questions and truly listen. Dr Lo is just that type of doctor! Very excited to continue my OB journey with this practice!

Ro
Review №52

This is a great group of doctors! Dr. Lo, Dr. Meghalla and Dr. Sylvester are all wonderful and have taken such good care of me during my first and now second pregnancy. They are very knowledgeable, warm and friendly and make you feel taken care of. The nurses and admins in the office are also great, very friendly and helpful! I highly recommend going here.

Ta
Review №53

Absolutely love Dr. Lo (I get advice from her about life not just from her current profession). Dr DeSantos delivered my baby girl 3 years ago (no longer at this office) while Dr. Sylvester held my hands during my C Section. These women and their staff are great to me (knowledgeable, down to earth, caring). I would recommend to any woman.

Ni
Review №54

I have visited with 3 out of the 4 doctors that work at Axia Women’s health and I have loved every one of them. They all make you feel warm and welcome and take the time to answer any questions you have with clear helpful responses.

Ke
Review №55

I’ve been coming to Dr. Lo over 20yrs. I don’t ever want her to retire. The entire staff has always been kind and very helpful.

Ch
Review №56

Dr. Vivian Lo is super warm, professional, and compassionate. She cares about her patients and makes you feel comfortable during the could-be-uncomfortable womens examinations.

Fa
Review №57

The best and most caring team! Dr Lo is very attentive and super professional while always maintaining a friendly approach.

Me
Review №58

I’ve been seeing Dr Lo for over 10 years now. She’s always pleasant and knowledgeable and the staff is always nice. Never long wait times which is big deal to me

Ti
Review №59

Dr Sylvester was so awesome!! She took time with me, I didn’t feel rushed! Office staff was very friendly.

Me
Review №60

Dr. Lo is the best ob/gyn! I have been seeing her for years and I would recommend her to anyone. She is very kind, easy to talk to and makes you feel very comfortable throughout the whole exam. She is very thorough and I know I can trust her judgement and medical expertise. The staff at Women’s First Health Center are also excellent and very kind and welcoming.

jo
Review №61

I am very please with Dr. Sylvester and her staff. The second I called I was taken care of and treated so nicely. They listened and put my mind at ease. This kind of treatment is rare these days. I can’t thank you enough.

Zu
Review №62

Very clean & comforting. Friendly staff, great experience. Dr.Megalla and wish that I got the medical assistant’s name , both were very pleasant and addressed all of my concerns. Would definitely be following up with this practice again.

Al
Review №63

Lovely practice. Been a patient there for over 10 years. Worked with all physicians. In the desert of depersonalized corporate profit run medical establishment we have as our healthcare system these days - this is a welcome oasis of feeling care of an individual practitioner one on one. Thank you for keeping it that way, docs and staff!Alena Polesin, MD

Mo
Review №64

For whatever reason every time I go Im seen by a different doctor and can never get an appointment with the one doctor that I like Last time I was there the woman sitting at the desk was so unprofessional I should have left right then and there. One particular doctor rushes through appointments and gets very annoyed when you ask questions. She doesnt crack a smile once during the whole appointment and has zero compassion for things that a patient may be sensitive about/need advice about. Each time Ive been there I have been given the impression that Im bothering them. Thankful Im moving out of the area soon and wont have to deal with this practice much longer.

La
Review №65

Dr. Lo is so professional and caring. My two daughters and I have been seeing Dr. Lo for several years. She has addressed our questions and issues with patience. We trust her opinion and all her advice has worked out for us. Thank you Dr. Lo.

Li
Review №66

Absolutely love this practice. I switched to WFHC after attending an office in Montclair that would leave me waiting for hours, not return phone calls and always has a very rude staff. WFHC is the complete opposite! The staff is always pleasant and actually take the time to get to know you. Dr Sylvester has the best bedside manner of any doctor I’ve ever been to. She’s sweet, smart and takes the time to address questions or concerns - which were quite a few being that this is my first baby. She just delivered my son 2 days ago, in an unplanned C section and she made sure to do everything possible before taking that approach and to make me feel comfortable. Absolutely love her and would recommend to any new mom.

M
Review №67

Have been seeing Dr. Lo for more than 20 years. She is extremely competent as well as has a pleasant bedside manner.The office has seen changes Over the years but currently the entire staff is very accommodating and organized.

Ma
Review №68

I love Dr. Megalla. He takes the time to explain your condition thoroughly. Therefore, I’m not stressed out about my appointments.The staff is very polite and the facility is very clean. I refer my close friends to this center.

Cl
Review №69

The nurse performs excellent work and is very friendly. The doctor I see is a loving person. I take time to explain what I have and how the process works. Everyone at the clinic does good work.

Sn
Review №70

I like the fact that the wait period is literally less than 5 minutes always. Which is why i drive all the way from 20 miles away. Have been seeing them for the last 11 years now!!! Compassionate, professional and knowledgeable set of doctors overall. 👏 Definitely recommend.

mi
Review №71

Great office staff! Amazing Dr!! Dr Lo is caring and thorough and one of the best doctors I know! Have been going to her for over 20 years!!

Al
Review №72

I cannot speakhighly enough about all the Drs and nurses within this practice! They are the most wonderful group and always made me feel so at home! The prenatal care was outstanding, they are so understanding and willing to let you have the birthing experience you want! Choosing this group was one of the best choices I have ever made.

Je
Review №73

Dr. Sylvester is very caring and a great obgyn. She is knowledgeable and listens to my concerns, has a warm bedside manner and always makes me feel completely comfortable.

Mi
Review №74

Dr Sylvester is amazing. She has my health issues committed to memory. Had me email my important stats to her so she could monitor my pregnancy and walks in with a smile and a hug for every annual. I never doubt that she cares for me!

De
Review №75

The staff is professional and friendly. My doctor, kind and caring. Its a well organized facility.

La
Review №76

I am very very happy with this OB office!!! Everyone is so nice and very professional. Dr. M. Magalla is the best! He makes you u feel very comfortable, like your talking with a friend. I always have a good experience.

Ga
Review №77

Such a wonderful experience! I called with an emergency knowing full well I may have to wait Bc so many people are making appointments now that it is post Covid and more people are venturing out. They were super understanding and got me an appointment within a week! The staff as super accommodating and professional. Dr. Megalla was super nice and very thorough! Highly, Highly recommended!

Ky
Review №78

Dr Lo is a great doctor who listens and makes her patients feel heard and respected. Shes smart and genuine and really helped make our journey of becoming parents even more exciting.

Ti
Review №79

Had a little trouble navigating the patient portal as a first time patient, however receptionist Dawn and rest of office staff were very helpful.Dr. Megalla was highly professional and kind, answering all my questions and taking plenty of time. I felt comfortable and never rushed.

Ch
Review №80

Dr Sosin was absolutely wonderful. She truly took her time to listen to my concerns and explain everything thoroughly. Not to mention her extremely kind and courteous staff. I would absolutely recommend Dr Sosin to a friend!

Ke
Review №81

Dr. Lo and staff are wonderful- highly recommend.

Mr
Review №82

Im very happy I decided to give this office a chance. Front office staff & medical assistant are very welcoming & professional also thank you Dr Megalla for having great bedside manner & doing a great job on my procedure. I highly recommend this group.

Gi
Review №83

The doctor I met with was very nice and knowledgeable. She answered all of my questions and I did not feel rushed. The staff were friendly and professional too. I highly recommend this doctors office!

As
Review №84

I’ve been coming to WFHC since high school, class of 2015 and still currently go now. I love the staff, quiet polite and very professional. I’d recommend anyone to go for a great experience with wonderful doctors who have valuable information. I’d only recommend speaking to the front desk representative, tell whomever in detail what you’re calling about and they’ll be able to further assist you to the best of their abilities. Thank you WFHC.

Me
Review №85

Dr Lo is the best doctor I have ever had, in any speciality. She is compassionate and knowledgeable and cares more for her patients than any doctor I have ever experienced

Tr
Review №86

The staff is amazing and incredibly helpful! Doctors are friendly and personable along with being professional, knowledgeable and overall amazing.

Ca
Review №87

I generally am pleased with my experience here! I found that doctors Sansobrino and Sylvester were the ones that took their time and answered all my questions in a calm and relaxed manner- as a first time expecting mom i had a lot of them! I liked that this office had an 80% natural delivery rate, as compared to almost 50% at other places! It was relatively easy to get appointments even at short notice. The waiting time in the office was seldom more than 5 minutes to get called in and not much more in the exam room either. The reason Im not giving this 5 stars is that I did not like Dr Youngren and Dr Lo at all! I felt like they both rushed through the session and got irritated when I asked them for more information or to repeat something already mentioned. All in all a great place if you go to Dr Sansobrino or Dr Sylvester!

Ch
Review №88

Great atmosphere, very attentive and friendly

Am
Review №89

I am so grateful for Womens First Health Center! I had my first two pregnancy visits with a different OBGYN group - but had such a terrible experience that I switched over to WFHC at my 11-12 week mark. I am so happy I did. Heres some reasons why I give them 5 stars...1) I never waited longer than 5 minutes to be seen at their office in West Orange. They were always on schedule.2) Late appt times and Early appt times available. I work full time and the flexibility in appointment times was crucial.3) While pregnant I used the WFHC emergency line (I had food poisoning while pregnant) and nursing message line - everytime I receiving a timely and helpful response from the MDs or RNs.4) They supported our desire for a natural birthing plan.5) They never incited worry/fear about my pregnancy (the OBGYN that I went to for my first two visits DID create alot of fear and concern during the first two visits - it was terrible). Yes it was a normal pregnancy, but never did I leave there offices concerned about how I was doing or the baby.6) They took the time to answer all my questions at each visit.During the labor and delivery process:1) The St. Barnabas OBGYN residents were very eager to treat me ASAP with multiple interventions/medications right as I walked in the door. I could feel their must do something eagerness. It overwhelmed my husband and I - and it felt as though our birthing plan was being thrown out the window. But Dr. Lo and Dr. Sylvester calmed us both and talked us thru the process, which included our birthing plan and input. They offered us several options for treatment (induction methods, as my water broke at home and I needed to deliver within a specific time frame to reduce the chance of infection). It allowed us to feel empowered in the decision making process.2) Dr. Sylvester was the delivering MD for us, she was wonderful! Calming, positive, kind, knowledgable - my husband and I agree that she was the best staff we encountered during the entire birthing experience/hospital stay (considering MDs, residents and RNs).3) Although the labor and delivery did not go exactly how we had planned - it was a great experience.I would definitely recommend this practice to others! And if we have another child in the future - I will hope and pray to have Dr. Sylvester with us again in the delivery room! (although I bet the others MDs are just as good - we just had such a great experience with her)

An
Review №90

Friendly staffs/nurses and doctor. Appointment was on-time. Dr. Lo had good bedside manner and made me felt very comfortable during the check-up.

Ka
Review №91

Dr. Sylvester is a kind and caring physician. Her staff reflects that. They are extremely helpful and friendly. I would give the doctor and her office my highest recommendation.

Sh
Review №92

I have been going to Dr. Sylvester for many years and I think she is great. I feel comfortable and she listens to any concerns I have. She is always pleasant and professional.

Ms
Review №93

Well this was my first time scheduling an appointment to go there. I called the office because for some reason I went to the wrong location which was only 5 minutes away. My appointment was at 11:30 a.m. and I arrived at 11:40 a.m. I called and told them I was on my way. As soon as I got there I could feel the high tension which the receptionist Natasha said, Im sorry because you dont have your paper fill out and the doctor has a procedure which she can not see you. They immediately turn me down before I could even complete the forms or was it that Im a black women! The receptionist showed no concerned or care. No thanks, I will not be coming back! I was ask to come back the next day not even later or do you need to be seen immediately. I should of look at all the other reviews prior I scheduled an appointment

Ka
Review №94

Go elsewhere! I sit here writing this today after learning in a voicemail that my early pregnancy was no longer alive. 6 times throughout the voicemail they let me know that I could not call back. There is no one to answer phones on Friday, no one to answer my questions on Monday but I might be able to get some information on Tuesday, a full 5 days after learning that the baby had died. This is not the type of treatment any patient should receive. Save yourself the tears and go to an office that treats patients like humans.

Sa
Review №95

Excellent medical care with caring doctors. I’ve been a patient here for about 6 years, have been seen by 3 doctors over the years and loved them all. Staff are also very friendly and helpful!

De
Review №96

This was my second visit, the visit was great. The wait was not long. Everything organized and safe. Doctor Morris was kind, informative and helpful. I would recommend them to friends and family.

Ta
Review №97

Excellent staff whom are very kind and friendly. Do. Sylvester always gives a warm welcome and takes her time. The entire office is efficient and minimum wait times.

An
Review №98

Office is super clean. I was seen right on time. Dr. Lo is the absolute best. Made me feel very comfortable. She answered all of my questions and concerns.

Mi
Review №99

Dr. Slyvester is amazing with wonderful beside manners. She always makes you feel at ease even in difficult situations.

Re
Review №100

I actually followed my Ob/Gyn to this office when she relocated. They are very attentive and caring! I love that they make sure all my questions are answered and they always make sure Im okay.

Al
Review №101

I went to my first ultrasound appointment excited, nervous, terrified and thrilled. The first thing the office hands you is a form to let you know that you are NOT to ask questions during this visit. This visit has a purpose which is mainly to determine if the pregnancy is ectopic, so basically anything you have to ask now is irrelevant. They repeat that you are NOT to ask questions for this visit 3 more times (requiring a signature). What is the point of having a Gyno who you can not ask questions to? What is the point of the intimidating form?

Ma
Review №102

I just called to make an appointment and since the appointment date was too far out, I decided to call back instead. The receptionist was rude and simply hanged up on me. Please correct employees who act this way. I am very respectful and I think employees should also be respectful as well.

Je
Review №103

My first appointment was great. Dr Slyvester is super professional and personal. I felt very comfortable. I didn’t wait at all in the waiting room.

Va
Review №104

Had a very pleasant visit with Dr. Beth Sosin! Office neat and clean. Samantha was very pleasant and fun as well. I loved her saying cool beans lol

Mi
Review №105

These guys are awesome- each one of them. I used to be a rep for obgyns and out of all the offices I called on I chose this one to attend myself.They are all so caring and knowledgable. Truly wonderful people and Doctors!

Ro
Review №106

Excellent experience girls are professional and very friendly. Dr.Sylvester wonderful Dr. easy to talk to.

Ma
Review №107

Have a good personal experience at the office, I like my doctor Dr Sylvester! Staff is nice

va
Review №108

Dr. Lo is the absolute best. Highly recommended. Front desk office person was very welcoming and professional!

Ph
Review №109

My first visit...Courteous staff, my doctor was thorough and he explains to me what he was doing as he goes along. Environment was also clean and welcoming.

So
Review №110

This place is comfortable, clean, friendly, easy. Just an amazing place. VERY understanding, gentle, they listen!! I LOVE women first!! HIGHLY recommend!

Je
Review №111

Ive been going to Dr Lo for years and she delivered both of my daughters. I cannot express enough of my gratitude for her and strongly recommend her!

Br
Review №112

Professional, efficient, friendly staff and physicians. Been going here for years. Dr. Sylvester is the best as are the others in the practice.

Ha
Review №113

Excellent. The staff is friendly and comforting. Dr. Magalla listened carefully, he was knowledgeable and reassuring.

Ki
Review №114

Great physicians and service! I love Dr. Magala! He delivered my daughter and it was a great experience (as great as labor can be lol)!

Do
Review №115

My experience was amazing Everyone was very professional and sensitive to my needs Thank you

Sa
Review №116

It is so refreshing to go to a doctor’s office who really has their stuff together! Professional, organized, and a great staff - never have a complaint!

ya
Review №117

Kind of late in writing the review but my second pregnancy and the birth of my second child has brought back the most painful memories that I experienced with the insensitive doctors at womens first health care... my due date was 30th March but in their files it was 4th April which I was unaware of earlier... during the last two weeks going by the due date in their files everything seemed fine to them ... but when I corrected them of the due date , all of a sudden thought of induction came to their mind and Dr Sonia asked us to schedule for an induction before 41 weeks ... first time pregnant and not researching much on induction and trusting my doctors completely I agreed to it ... just on the day of induction I received a call saying it has to be postponed by four days and reason was doctor is not available ( I guess it would have been hard for them to justify my induction before 41 weeks) .... everything was fine with me and my baby and I should have been given the chance to go till 42 weeks and experience the natural contractions... I wanted not to show up but my family members trust doctors words more than the reality ... I showed up on Sunday night and was induced and in the morning when the balloon fell off and I was dialeted by 5 cms And was given pitocin ... one of the residents persuaded me to take the epidural with the pitocin saying that with pitocin the contractions would be unbearable... so I should be taking epidural and it would help me save my energy to push the baby out later as for them it seemed my labor would be prolonged ... again not being in the right state of mind I was saying yes to everything that they asked me to do ... because the epidural was taken very early on even without feeling the contractions my dilation was halted .. 7-8 hrs passed by and no dilation and one of the nurses came in and asked my pain level and I said its bearable but she asked me 10 times to get another anaesthesia as it will save my energy to push ... after being told 10 times I beloved her and took it and had chill running my body immediately and I started gagging and had an infection which was transmitted to my baby and they had to do the c section...c section was performed by one of the most unprofessional doctors in their group Dr Vivian ... she did the c section like an immature and stitched it like a child draws a straight line ... and the scar was inch long ... I realized this that the c section done by Dr Vivian was not right after seeing the stitches of rge csection this time ... this facility is quite corrupt when one goes over due ... they try to push the mothers to go for c sections

Ma
Review №118

I saw Dr Silvestre for my anual she is very profissionalAnswered all my question very pacienteNurses and receptionist are very polite and profissionalNo wait time if you are on timeI very satisfied

Ke
Review №119

All the physicians are amazing and have excellent bed side manner. I highly recommend scheduling appointment.

Ca
Review №120

Dr Lo is always a professional and provides her undivided attention for the smallest of complaints. Thanks for your dedication Dr Lo!

Am
Review №121

If I could give them ZERO stars I would. This place doesn’t even deserve to be opened. They are utterly unprofessional. Terrible people. They need to re-evaluate their practice. RUN from this place.

Pa
Review №122

Everyone very friendly and helpful. Dr. Lo is wonderful!

Ad
Review №123

They really made me feel good, Im highly honored and happy to be there

Da
Review №124

Been going to this doctors office for years now, great service I love all of the doctors!

Vi
Review №125

Great experience, knowledgeable staff and pleasant doctors who care about you as a patient

Gi
Review №126

Once again 45 minutes until i was seen and then they had no appointments available

Ka
Review №127

Perfect personalized care. Staff is professional and very proficient!

St
Review №128

Always a pleasure seeing Dr. Lo and the friendly staff.

Da
Review №129

Very professional, prompt attention to needs. On time with appointments.

Ku
Review №130

Very caring and helpful n try’s best to answer almost all related questions! Thanks ☺️

Ma
Review №131

The kindest and most thorough care I have ever received at a gynecologist. I wouldn’t go anywhere else.

Ma
Review №132

Always great customer service that makes fun and warm for my invasive yearly exam! Love it here!❤️👍

Br
Review №133

This clinic have been very professional; nothing negative to say. Thanks to you all!

Da
Review №134

Fast to go into apt and got done what needed! Staff always friendly!

Ch
Review №135

Insensitive, unprofessional, money greedy office. I switched after my 2nd visit. I would never recommend this office to anyone. Dont waste your time.

Ju
Review №136

Dr. Lo and the staff are so friendly and efficient. Thanks for all that you do!

Ma
Review №137

Thank you for all your wonderful care Dr. Sylvester & staff !!

El
Review №138

Best office visit EVER.Staff are so savvy and Dr. Claudine is REAL.Thank you everyone🌼

St
Review №139

Great staff. Clean office. Dr. Megalla is awesome.

Li
Review №140

I really love the professionalism of the staff very informative I would recommend to anyone to take a visit there.

Ja
Review №141

The doctor was fast and efficient. I really appreciate the care

Ka
Review №142

Great gynecologists and staff - friendly, on time and knowledgeable.

Ge
Review №143

If I could give them a zero I would, worst experience ever!

Al
Review №144

Always a clean, comfortable experience, friendly and supportive staff! Thank you

M
Review №145

Dr Lo and staff are the best.

Pe
Review №146

Dr Sylvester and the staff are warm and welcoming.

Op
Review №147

Nice staff and Dr Lo! All great and nice!

Su
Review №148

The doctor was wonderful in explaining everything to me.

De
Review №149

As always, Dr. Lo and the Women First Health Center staff are EXCEPTIONAL!!!!

Je
Review №150

These doctors don’t care about their patients. Go elsewhere. Complete and utter joke of a place.

Sh
Review №151

Dr. Sylvestre is awesome. Staff is great.

Le
Review №152

Friendly staff and helpful with everything!

Ja
Review №153

Friendly staffCovid safeDr Lo fabulous

Bi
Review №154

Women First Health Center is by far the best obgyn in New Jersey

Le
Review №155

Nice and friendly staffs and good doctors as well

Ka
Review №156

Caring and knowledgeable. Good wait times and friendly staff.

De
Review №157

Always prompt, professional and caring treatment!!

La
Review №158

Best practice. Caring doctors. Took great care of us during all my pregnancies.

An
Review №159

The technician was very helpful.

He
Review №160

Very nice staff and very professional doctor

Ta
Review №161

Great 👍🏾Doctors and customer service.

Al
Review №162

Staff is always pleasant and accommodating.

Be
Review №163

Very caring doctor and staff.

Jo
Review №164

Awesome

fa
Review №165

Dr. Sylvester is thorough & professional

sh
Review №166

Great providers!

Pa
Review №167

Dr C Slyvester is Great!!!

ro
Review №168

The best OBYN to visit!!

R
Review №169

Dr lo awesome

Je
Review №170

Excellent

Co
Review №171

Im always in and out !!!

sa
Review №172

Excellent service 👍

Ma
Review №173

Excellent

Ca
Review №174

The Dr lo shes exceptional

El
Review №175

I do not recommend bad attention

Information
8 Photos
175 Comments
4.6 Rating
  • Address:520 Pleasant Valley Way, West Orange, NJ 07052, United States
  • Site:https://axiawh.com/locations/women-first-health-center/
  • Phone:+1 973-669-5711
Categories
  • Family planning center
Working hours
  • Monday:7 AM–7 PM
  • Tuesday:7:30 AM–6 PM
  • Wednesday:7:30 AM–6 PM
  • Thursday:7 AM–7 PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
Parking
  • On-site parking:Yes
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