ARCpoint Labs of West Palm Beach

5601 Corporate Way Suite 108, West Palm Beach, FL 33407, United States
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ARCpoint Labs of West Palm Beach
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Ca
Review №1

Facility and technicians were nice, blood draw was easy. However despite communicating the tests I needed ahead of time and being assured they could do them, they drew my blood then realized they could not complete the testing. It was a waste of a morning. Still waiting on reimbursement.

Ju
Review №2

This was my very first time ever going to arcpoint. I have to say they were very attentive. The young lady that took care of me was pretty awesome. She was actually quite concerned about my feelings and made great conversation while trying to accomplish the task. Im quite the complicated patient when it comes to my veins. But her patients, resilience, and kindness made the difference. And the goal was achieved. I would recommend this place to anyone.

Je
Review №3

I had a great experience here; Andrea is amazing. I watcher her handle a difficult walk in customer while taking care of an issue on the phone all while remaining calm and courteous. She was also the person who did my bloodwork and went above and beyond to make sure it was a pleasant experience. What a gem you have!

Ke
Review №4

Great experience... Employee were very polite and professional. Made the experience go a lot more comfortable with kindness and professionalism. Very clean environment as well as being very quick to handle our testing with our having a appointment made a head of time.. I will be recommending them to anyone who would be in need a drug screening in a quick, friendly professional environment. All in all great experience deff will recommend when possible. Thank you to the two employees that put up with my stage freight ... Lol

An
Review №5

I was at the facility for a TSA enrollment. I had a great experience. Service was exceptional. Staff were courteous, respectful, and efficient. My job was done in under 10 minutes and I was informed of what to expect. Overall, a great experience!

Sa
Review №6

The staff was wonderful and efficient! But they were severely understaffed. I had a morning appointment and waited over an hour and a half. Again, wonderful and patient staff but they were so understaffed I felt so badly for them and for me as I had to call in late to my job due to waiting almost 2 hours for fingerprinting.

Ch
Review №7

Nicely done and friendly service.

Ju
Review №8

The entrance has a little sandwich board and it says TSA on the door, but when you walk in it looks like a lab test facility. I was not sure I was in the right place so I had to ask someone. The staff are very kind and courteous. My appointment was for 9:15 am and I had all my documents so check in was easy. I did have to wait an extra 15 min before I was called in. Once in the TSA documenting room, it was an easy and smooth process. If not for the extra wait, it would be a 5 star rating. !

Da
Review №9

The service was excellent for the TSA Pre-Check application. The technician who helped us was professional, knowledgeable and friendly. My wife and I had back to back appointments and we were both taken care of promptly.

Ho
Review №10

Greeted immediately and ushered into a waiting room. In a few minutes someone came and took me to have my application processed. All done very professionally and quickly.

Bi
Review №11

It was quick..and efficient..Loved the convenience and good nature of the receptionist and the drug test administrator..It was not a inconvenience, sitting waiting to urinate..lol.I was in and out in less than 15 minutes..Thumbs Up

Be
Review №12

Very easy, painless process. Having the appointment scheduled in advance allowed for an in and out in about 10 minutes.

Ro
Review №13

The staff was very friendly and accommodating. They did have a glitch with their system that made the wait time a little longer but the staff was good with explaining it.

Da
Review №14

I wanted to get my TWIC card, I was waiting for about 30 minutes, although my appointment was at 9:20 on 10/17/24 there were two people in front of me, so if you have an appointment it doesnt matter at all in this place. The front desk person came out saying that the system wasnt working, that I should leave and that she would call me when it was working. Today is 10/18/24 and they never called me. Its disrespectful.

Mi
Review №15

Very efficient, very nice staff. I had an appointment at 10.40am, I checked in just after 10.30am.....I was back out the door and getting in my car at 10.43am! Id definitely use Arcpoint Labs again if I needed their services in the future.

Ri
Review №16

I was taken on time. The people who worked there were extremely pleasant. Nice change to see people smiling and making the customer feel welcome

Vi
Review №17

Very fast and professional, I was in and out 20 minutes. They were very busy but did a great job at handling the influx of people.

Al
Review №18

I was very impressed with the pleasant staff and overall efficiency during my experience. In fact I have already recommended your services to a friend!

am
Review №19

Went for tsa pre check. The staff was very helpful and the tsa agent was super accommodating as I had to go home to get more paperwork. Thank you so much!

Il
Review №20

Amazing team and excellent customer service! Convenient location and no waiting time.

Pa
Review №21

They were friendly, professional, and well organized.I definitely recommend them.

Al
Review №22

The process was extremely easy and quick. The total time we spent was less than 30 minutes for my wife and I. The staff was very polite and the TSA facility was convenient to access.I appreciated the appointment process and the attention given to sticking to our busy schedules.

An
Review №23

I was taken back promptly. I had 4 children with me when I needed blood work, which is definitely not ideal. The workers were patient and accommodating with each of us. The blood draw was professional, gentle, and efficient. I needed 12 viles drawn. It left no bruising.

Ka
Review №24

Staff is very friendly and professional! They walked me through everything and made everything effortlessly, thank you!

Ch
Review №25

Scheduled an appointment for my twic card, showed up and hour early and was taken care of within 20 minutes. The staff was very courteous and made me feel very welcome. I most definitely will be using you guys again, thanks.

Ch
Review №26

I happened to go in a day when some company decided to do a random drug test and the waiting room was packed. The 2 young ladies at the front were super polite and even with all the people I maybe waited 15 minutes. At one point they had so many people they put half the people in a second waiting room. People just kept coming in. The girls worked quick and efficiently I was impressed.

RO
Review №27

It was a nice experience,the staffs are very accomodating and the procedure was done fast.

En
Review №28

Quick and simple.Clean atmosphere.Beautiful aesthetics.Great customer service.

Jo
Review №29

Gentle, considerate and efficient staff. Answered all my questions. I would come back again if I ever needed any other services.

Do
Review №30

I had a great experience! The staff was grays and the service was very fast! Will Dan go back there for all I need to do!

Je
Review №31

Great place to visit friendly staff I give you guys five stars

Ca
Review №32

Great experience. Employees are friendly and professional. Process was quick and tech was very efficient.

Sh
Review №33

Very easy and efficient. Only reason I didnt give it a five is that the person helping us seemed unenthusiastic about her job. She was very nice but flat.

Ki
Review №34

I was accept at the time of my appointment and everyone was friendly and efficient

Be
Review №35

Andraya did an amazing job. I highly recommend Arcpoint for all your lab work! Thank you

Ja
Review №36

I would recommend anyone to ARCpoint. This is the place to be. They are purely professional. Trust me on that!

Ro
Review №37

Unable to make my appointment online and went as a walk-in. Even though there were only two techs there and 6 guys waiting for employment testing I was seen in about an hour. Nicole was a great stick!!

ma
Review №38

On like the one I have been for the past 20 yrs.the atmosphere. Is good the service was fast the staff was friendly.time spent was superb. Great job.feel at home.

Da
Review №39

The staff greeted me as I walked in. Everyone was very courteous and friendly. The office was very clean and I was seen very promptly. My phlebotomist was very friendly and explained what she was doing to me and why. I felt very safe and comfortable.

Al
Review №40

We made an appointment for TSA Precheck. We arrived early, and they took us in early. We were done before the appointment start time! Thorough, professional, and quick!

sh
Review №41

Very clean and elegant placeThe staff is very friendly and professionalHighly recommend this place.

St
Review №42

CleanQuitHelpfulNo long waitPROFESSIONAL

Ol
Review №43

Quick and easy service, warm and friendly. in and out in 20 minutes!

Ja
Review №44

I was in and out in matter of minutes, wasnt to much of anyone else being there besides three others. Great service in my opinion

Am
Review №45

Great service. My company had directed the entire company to conduct a drug test, which meant over 60 employees. Staff handled great and speedy process which enabled us to get back toWork in a timely matter

Ha
Review №46

The technician was friendly professional, and even had a sense of humor. She made my experience, pleasant and comfortable being there. Truly, a valuable asset to your team.

Ar
Review №47

My wife and I had a 1:00 PM appointment. We were taken on time. The service provider was at all times friendly, professional, and very competent. The facility was very clean and inviting.

Am
Review №48

I showed up almost 30 mins early for my appointment and then I was going to do a walk in for something else after. They took me in as soon as I walked in for both and I was able to drive away before my original appointment time was scheduled! They’re fast and very nice!

Ka
Review №49

Super clean and fast experience. Love the staff and the waiting room space is cute and pleasant !

La
Review №50

Very easy process as they took me last minute when another place I was scheduled to be at let me down. The staff is SO kind and very accommodating. Will remember them for future needs!!

Da
Review №51

My husband and I went for our TSA pre check authorization. We were greeted warmly and did not wait long. The person who handled our applications, fingerprints, etc. was friendly, professional and efficient. Five star experience ⭐️ ⭐️⭐️⭐️⭐️!!!

Jo
Review №52

Technician and timing was perfect I recommend putting a sight for Fieldprint on the front door. .

Jo
Review №53

Do yourself a favor dont waste your time going there, everybody there does not have a clue!!!!Big waste of time going there with an appointment!!!!!

Cl
Review №54

I have always been skeptical about these kind of places. I went yesterday for the first time as I was feeling run down. I fell like a new person today. I would recommend this to anyone. Nicole was awesome. Experience was seamless and recliners were great.

Sa
Review №55

It was such a welcoming environment. The lady at the front made sure my 5 year old was entertained with Disney + in the waiting area, while the gentleman in the back made the process quick and easy. A clean facility and great staff! Thank you!

BB
Review №56

The associates at ARCpoint were very polite and friendly. They took me right away and my appointment moved very quickly. I did not they offered so many wellness checks and wellness shots. I will look into coming back for those services!

Bo
Review №57

I went to ARCpoint Labs of West Palm Beach for my TSA Precheck appointment and everything was very organized and streamlined. I was in and out in less than 20 minutes. Plus I got a B12 injection while I was there. I didnt get her name but the girl who took care of me was very professional and kind. The guy at the front desk was super nice too. They gave me their names but I just dont remember names well. It was the morning of 4/8. Such a good experience that I will probably go get another B12 injection next month too.

Ju
Review №58

Prompt and professional service. I had my TSA Precheck appointment here!

Es
Review №59

Service was great, fast and efficient. I also made my apt the day before and that was a huge plus for me. Would definitely recommend!

Ma
Review №60

The waiting room was bright, clean and smelled good. The man at the front desk was very nice and made me feel welcomed. The people who work there seem to be happy to be there and in a pleasant mood. Service was quick and I had a great experience.

Ch
Review №61

Had to wait 30 minutes for my appointment. After wating for 20 minutes, I asked the person at the front desk when I would be seen. He said when my name comes up on the list. I asked when will that be. He said when my name comes up the list. The woman who did the fingerprints did not apologize for bing 30 minutes late. Other than that she was fine.

Lu
Review №62

Everyone was very polite and helpful, answering all questions, thank you very much

Mi
Review №63

I went in for testing for my 3 month old son , everyone were very welcoming and nice from check in , the test and checking out . If I need any more testing done I will be sure to use there office again . Thank you Thomas for being so pleasant on the phone & patient.

ar
Review №64

I came here for a drug test and everyone was extremely warm and welcoming. Didnt get the name of the guy who did my great but he answered any question I had about the facility (it was my first time there). I also got a B12 shot administered by Nicole; who was very gentle and knowledgeable. Everyone there is well mannered. Special mention to the front desk team as well. Thank you !!

Va
Review №65

Went for TSA Precheck - got there at appointed time, checked in - in and out in less than 10 mins.This location is bit tricky to find, but no too hard - Great location just off of 95, pleasant staff - on point service.

H-
Review №66

Staff was professional, process of my fingerprints was quick and easy.

Je
Review №67

I came for a TSA appointment & the whole process was very quick & easy! Thank you so much!!

Ei
Review №68

Very pleasant, efficient and knowledgeable. Explained everything , would highly recommend

Si
Review №69

Staff was nice and courteous. Wait wasn’t that bad but could have been a little faster but I think the person was a new employee. However satisfied with the overall experience and would recommend 🙂

Na
Review №70

Fast and easy check-in. Staff was pleasant and professional.Process was smooth.

Ro
Review №71

I went to ARC because of having a facility near by so I can have a 10 panel drug testing done since I am a vendor. The vendor credentialing office has a specific panel needed which I brought to ARC twice. The results were declined both times, negative I might add, because ARC did not submit the required testing needed even when I provided the list to ARC. I literally printed the testing requirements for easy reference. When I went the second time, I even explained why I needed the specific testing according to the list I provided. I was given assurance by the manager that I was going to have the correct panel done. I dont understand why I could not get the testing I was requesting so my credentialing is not held up. I paid out of pocket for this and could have taken my business anywhere.

CL
Review №72

The staff Greeted me well I explained my situation and the lady took me through every step and also confirm with me that I understood everything. Im Very Thankful For Your Patience and Guidance. 😃😃😃😃

Da
Review №73

I needed to get fingerprinted for a project and my experience with ARCPoint Labs was absolutely terrific. I wish i had gotten the technician’s name, because he did a fantastic job checking me in and processing me through the fingerprint process. He noticed my Veteran status from my ID and we had a short conversation about that experience. The whole thing took less than 10 minutes but I never felt rushed. This gentleman is an excellent representative for his company. I will be using ARCPoint Labs in the future should the need arise.

Be
Review №74

It’s was great. Good services

Av
Review №75

I had to go in recently for a new hire drug test. The guys that were working the day I went in were great. They helped me right away, the test was quick and easy, and I was in and out. I had a question about the B12 shots for $20 they offer. The guy at the front explained everything to me so I’ll definitely be back soon to try that out. Lastly the facility was nice and clean as well and very easy to find.

Mi
Review №76

I got there about 5 minutes before my appointment time. They helped me to check in for the first time visit. I barely had a chance to sit dow and they called me back for my appointment. The lady was very friendly and explained every step. It was quick and easy.

Gi
Review №77

I can’t remember the employee’s name that helped me, but she was very nice and very professional. Everything was done quickly, and I was in and out so fast!! Thank you! What more could I ask for!

Ru
Review №78

I really would recommend this place I had to do an employment drug screen and they were open and available and assisted me the staff are friendly and professional this will be the place I go if I need any other testing done I didn’t have to wait at all in and out and they also offer b12 injections and all stuff for your immune system 👍

Me
Review №79

Greeted me right away, process was fast and simple. All staff friendly and attentive. Would be back and would recommend.

Al
Review №80

The young lady who greeted me was very efficient. I was in and out in less than 10minutes. It was also very clean inside, which is a nice feeling for these types of appointments.

Sa
Review №81

Very clean and efficient office. Staff was helpful and pleasant. Good Job to all

Pa
Review №82

Office was clean and quiet, soft music played in the background. Service was quick and efficient, pleasant and knowledgeable.

Je
Review №83

Fast easy and pleasant staff. I was in and out in 25 min!

Ap
Review №84

I needed to get my TSA Pre-check screening done. I had an appointment at the airport. When I got to the airport, TSA had their facility closed without any warning or reason. I went to ARCPoint Labs to see if they could squeeze me in since TSA dropped the ball at the airport. They were so kind and allowed me to walk in without an appointment. All of the staff were extremely friendly and nice. The process was super fast and efficient. I will be sending the rest of my family to them when it is time to renew their TSA precheck!

da
Review №85

The service was mainly reasonable for me

Ju
Review №86

Amazing staff and QUICK! The MA that took Care of me was thorough and very pleasant. Front desk staff greeted me and answered all of my questions. With hospitality being at an all time low you guess exceed my expectations. My entire visit was less than 20 mins! Keep up the great work!

Bu
Review №87

This lab was very well organized. The staff were friendly and very helpful. I would definitely recommend and go back.

Sc
Review №88

I had a TSA pre check appt., but the equipment was not working. No one had the courtesy to call me to not come to the appt. Then I tried to call the location, to see if the equipment was working, and it’s near impossible to get someone to answer the phone. I finally got ahold of someone, they said the equipment was working. I did a walk in, and the staff was very courteous.

DJ
Review №89

Way more professional and organized compared to quest diagnostics around the corner from them. I was a walk-in and still managed to be in and out in 20 min. Other places will advertise walk-ins then tell you that an appointment is needed then have you waiting 2 hours past your scheduled appointment time. ARCpoint labs is convenient and professional

Li
Review №90

Had a great experience with ARCpoint labs. Went in yesterday, was such a quick and easy process. Staff are really kind and helpful. Highly recommend.

Ma
Review №91

The whole experience was pleasant. The staff is very professional and attentive to our questions, concerns and our needs. I would refer the company to friends and family without hesitation. We are currently doing our kitchen and we will definitely be back for our bathrooms project.

Ri
Review №92

The team at ARCpoint labs were very kind and efficient, I was in and out in no time! Definitely one of my best experiences in terms of service

Co
Review №93

From the moment I walked in the door, I was greeted by a very professional, well spoken, young woman, named Li ,who answered every question I had. Li made my son and I feel comfortable and created a friendly, enjoyable atmosphere. I highly recommend Arc point Labs for any kind of testing you may need and especially the Delray location where I visited.

Mi
Review №94

Receptionist was nice, but then I and everyone in the waiting room heard a conversation regarding a mother on the phone about a DNA test. Let me just say it was handled less than professionally and was continued to be talked about after the call ended, as were a few other calls. If it was me or anyone I knew on that phone I would advise them go somewhere else. Lucky for you I am not your Risk Manager.

Ri
Review №95

The staff was excellent! Fast & Easy to complete!Two suggestions:1) The calendar event did not include the address :(2) The calendar event did not include the appointment number

Ra
Review №96

Quick and easy drug test, staff was friendly.

Ta
Review №97

I came in yesterday, 2/14/24 I had to do fingerprint scan and while talking with Jessica (the gal that helped me with this), she also mentioned that they do a drug test there, too. Im glad I was able to take care of all my pre-employment verification services at ARCpoint labs. They have other great services there, too. Thanks again Jessica for all your help.

Sy
Review №98

The team was great im a bad stick but I honestly felt completely comfortable here!

Gu
Review №99

Service was excellent. Staff were very friendly, helpful and efficient. Joe even helped me add the QR code of my appointment on my phone. Some of us seniors need a little help. At appointment time did not have to wait, in and out in 5 to 10 minutes. Results appeared next morning by email. Also I stopped by the office for a hard copy for backup purposes, which they gave me.Highly recommend this service.

St
Review №100

Staff is extremely knowledgeable and caring. Big thanks to Tom for answering all my questions regarding additional services they provide on-site. And thanks to Jessica for helping me get fingerprints done. Well done guys 👍

LA
Review №101

Very nice and clean office. Friendly staff and no long wait. Will use them again if needed.

We
Review №102

Waiting area had a computer login for when you arrived. After 20 min a human asked me questions & I explained I had logged all my info. She then confirmed. My appointment was at 10am & they finally took me for my TSA prechck appointment at 10:25. They were not that busy!

Mi
Review №103

Was told I had a 15 minute wait. After 1 hour 30 mins I was told that the computer that does the fingerprints was down but now working and will only be a few minutes. When I asked Why did you not tell me I would of rescheduled?.I was looked at and was told, sorry were busy.

Am
Review №104

I did a walk-in appointment for TSA Precheck. The process was simple and quick. The staff was helpful upon check in and the TSA agent was polite and detailed.

Ja
Review №105

Staff was extremely helpful and friendly. Called me in before my appointment and got me out in a very short amount of time would recommend excellent.

St
Review №106

The service we received for the testing of what our company needed was outstanding. The employees were very professional. I will continue to use them in our future needs.Steve

kr
Review №107

Making the appointment online to go get finger printed for TSA PRECHECK was swift and easy. Came in, they checked me in right away. All in all, my total time there was under 18 minutes from the time I checked in. Very happy with the service, place was super clean and staff was very pleasant.

Ch
Review №108

Very pleasant people to deal with. Much better than other labs Ive been to over the years. Two thumbs up.

Kh
Review №109

Place is sweet! In and Out in no time and everyone was super helpful and competent (for a change). Get your TSA precheck done and get a B12 shot at the same time!

Ma
Review №110

OMG! So quick and easy! We arrived early for our appointment, and we’re taken right back. Took less tan 15 minutes, and received our TKN by email the following day.

Ye
Review №111

Went in for the TSA PreCheck appointment. The staff was super courteous and professional. I was in and out in 10 minutes. Could not have been better.

wi
Review №112

Great service very knowledgeable would definitely recommend their service thank you again for your service

Ad
Review №113

Staff was efficient and friendly. I was able to get the TSA Precheck done quickly. I arrived before my appointment and was taken early.

Ja
Review №114

The service was fast efficient and easy to follow. The staff was kind and cheerful while maintaining professional form. It was a pleasure to be serviced by them.

Bo
Review №115

Everybody was friendly. I was taking care of properly.

De
Review №116

I actually thought I was at the wrong place upon entering the facility, because it said ARCpoint Labs. I had a scheduled appointment for TSA Pre-check on Wednesday but I took a chance and went on Tuesday as a walk-in. I entered the building and the receptionist was very polite he asked me for my documents and I signed in. He also informed me that it was a family of 4 that was ahead of me and that I would me next. After the family was done I was in and out in about 5 minutes. I highly recommend this facility.

M
Review №117

Great and fast service! “Jessica” was helping me with my business and she did a great job!Thank you all

Ma
Review №118

I had an appointment and the young lady was pleasant and professional.

Qu
Review №119

The employee are very courteous & pleasant and help you as soon as youwalk in

Ma
Review №120

Great experience with efficient staff. I just walked in and they took care of me right away. Eveything was done for like less than 10 minutes. I was happy wih theirservice.

Ro
Review №121

Very nice and knowledgeable employees. Process was smooth and much quicker than we thought it would be. Highly recommend this company for services.

Sa
Review №122

Professional staff. Knowledgeable and good at what they do. A very timely experience. Seem like good people as well. Will use them again.

Ho
Review №123

In a world where exceptional customer service is hard to come by, this place far exceeded my expectations! Their staff is so kind and easy to work with, the facility is beautiful and squeaky clean, and they go above and beyond to ensure youre happy with the services they are providing. I honestly have not received customer service like this in a very long time, I highly recommend them!

Je
Review №124

The only thing is that there was one closer to my house. They should find a way to delegate to other offices so people dont have to spend on gas and time there was one five minutes from my house in Delray Beach. And I had to drive 20 minutes there in 20 minutes back but I still the give me five stars because the service was excellent one more thing find a way to accept. Information with airdrop or tapping the phone thats all I have to spend 10 minutes filling out information when we could just send it to you thats it

Ed
Review №125

I showed up just before closing time thinking it was probably too late to take a drug test for a potential employer. I really needed to take the test that day. The staff were super helpful and friendly, immediately bringing me back to get it done.

Je
Review №126

Great staff , everyone was so friendly and nice a young girl was being trained the guys took their time with her . She was really helpful. The guy at the front a heavy set guy got me in and out he was really funny , and out spoken my experience here today was great . It was my pleasure to write this review definitely 5 stars . I walked out with a smiling telling the girl waiting inside the lobby have nice staff was . Thanks to the few that was left after everyone had stepped out for a meeting . A young new girl and 2 guys was left inside the building the team work from the 3 was amazing.Thank you guys so much … to the young lady who was being trained good luck in all that you choose to do . We shared stories about our kids . Showing her pictures of how beautiful my 2 year old and 6 month old daughter are she made me feel so good telling me how beautiful my 2 girls are . I did a amazing job on them to

My
Review №127

Excellent service! Friendly staff! Great location!Thank you.

Th
Review №128

Excellent customer service, super fast in and out. The front desk guy was very welcoming and made my daughter and I feel at ease. First time customers and will certainly recommend to friends and families. 👌🏾

Na
Review №129

Very attentive staff and great Doctors. Streamline process no issues, great location right off 95. Thankful for how they operate will always come back for my D.O.T card here.

Je
Review №130

The entire process was quick and painless, and the tech who took care of me was very nice and professional and knew what she was doing. Great experience.

Ly
Review №131

I was in and out of the Delray Beach location very efficiently. The manager was kind and welcoming during my visit and the phlebotomist was also very kind and informative about my blood work. She was so pleasant, smiling and professional. I am not going anywhere else again! Thanks so much!

Ma
Review №132

Great experience. Needed fingerprints for my job. Made an appointment. Within 5 minutes I was out.

Li
Review №133

They were quick, professional, and very kind. Would love to go back for other services

Pa
Review №134

I had such a great experience. The staff couldn’t be any nicer. Welcoming and friendly. The nurse that took my swab was the funniest and most engaging I have ever experienced. The time wait was less then 10min. Just absolutely wonderful.Highly recommended.

NU
Review №135

Everything went well and smoothly. The only set back is not finding the place easy enough. Please make a sign bigger, we had to ask for the actual suite number because the sign outside js very small!

Sa
Review №136

Procedure for TSA application easy, quick and timely. Filled everything on line, recd an appointment for next day, visited site for interview, fingerprinting and photo. Staff friendly, professional. Recd my acceptance within 5 days!

Tu
Review №137

Everybody was super helpful. ARCpoints Lab is quick and they inform you about every step in details. The lady who was helping me with the fingerprinting process was super patient. I really appreciate.

He
Review №138

They lost my information for TSA precheck. You can never reach an actual person. TSA made me wait 60 days to see if their fingerprints would be sent. Since I couldn’t reach anyone I had to go somewhere else to do them. I paid $78 for endemia (tsa precheck), and over $100 getting original birth certificate and marriage license info sent quickly so I wouldn’t have TSA precheck for an important trip. Did not have on time, so all the effort rushing on my lunch form work and the money were wasted. No one even bothered to call back. Everyone I know got tsa precheck in 3-5 days, I’m over 60 days out and starting all over. Plus everyone on the waiting room is re totality there for weight loss or steroid meds…it’s one of those places that’s creepy, and dirty too. Go somewhere else

Gr
Review №139

The two young ladies working that day were outstanding! Very professional and amazingly helpful.

bs
Review №140

Very nice and friendly staff! :)

Br
Review №141

The fastest pre employment screening I have ever experienced! The team was friendly and quickly moved patients through the process. The wait was short.

Ba
Review №142

Xander D. was wonderful to help me out with excellent customer service by making follow up calls and coordinating services so that I could be onboarded expediently for my employment. Thank you Xander!

de
Review №143

IT WAS EDUCATIONAL AND THE STAFF WAS CUSTOMER FRIENDLY, NOT RUDE LIKE MOST PLACES....

Sh
Review №144

I went for fingerprinting for employment. The staff was lovely. They were very kind, and the service was quick. Thank you.

Ro
Review №145

Friendly. The guy at the front desk Hes awesome I never been to such a more friendlier place and The drug screen tech She was great I appreciate it I never was at this facility ever but it really is kind friendly and fast

st
Review №146

Fast and excellent service very helpful and informative staff members

Nn
Review №147

Warm reception, good listeners... very patient listening to clients, attentive,rapid and progressive process and you are done ✅. Kudos to the staff and Management, they are courteous and brilliant

Le
Review №148

The staff is very professional and friendly here. I was seen at my appointment time and everything went very smoothly. I received my test results 24 hours later! Will definitely be coming back here!

Ch
Review №149

Staff Was Great and Patient I have Hard to find veins and rolling veins but after determination and hard work they found one Thanks Ladies outstanding team Ms Pickens

St
Review №150

I came in for my TSA Pre-check. It didnt take very long and the staff was very friendly, knowledgeable and prompt.

Mo
Review №151

I just think directions could be explained a little better that rather than making a person feel Like they are doing a test for the probation officer. When it’s just to try to get a job.

Ke
Review №152

I was early they were able to take me early. Had me out in five minutes. Great experience.

Sa
Review №153

Staff was great not a long wait at all was in and out in 10 minutes great service

Ra
Review №154

The staff was friendly, attentive and thorough. I was in and out in under 10 minutes. Great experience!

Am
Review №155

It was the most pleasant environment from the very courteous front desk employee who checked me in to the attendant who administered my test. You guys have no idea how blessed I felt leaving and it made me confident that God had me in the right place. Keep up the great work I pray everyone continues to be blessed and continues to be a blessing

Ch
Review №156

Quick and easy. They checked my documents and got my biometrics done for my TWIC in a very short time. Plenty of appointment slots available daily.

J.
Review №157

Very good customer serviceVery knowledgeable stuffWill continue to go there to do all my dot physical and any other service I needed in the future. Awesome place to go to .

Ta
Review №158

Dani and Amparo are a dream come true for my family, as we have a son with special needs who is very hard to draw blood from. Hes a screamer and gets very anxious around needles, so I didnt know what to expect from the visit but Dani and Amparo were very patient and approached him in a way that made the difference and got us what we needed. They were very nice to my son and knew how to talk to him in order to calm him down.We came back two weeks later for my nephew to be tested for Lyme. The test is time sensitive and is a whole process that can be crazy. Tom ordered the kit and called me first thing Monday morning so we can get started. I want to give a huge thanks to him because Tom was very patient and understanding of our situation. His personality and professionalism was deeply appreciated.Brendan was very helpful in getting everything sorted out as well and we were lucky enough to see Dani once again, who got us in and out very fast. Its been extremely rough on our family with two sick kids and going through all that entails but we were very lucky to find this place. Thank you to everyone.. we will come back for sure ❤️

An
Review №159

Very nice, professional employees. I arrived 30 min early for my fingerprinting appointment but they took me right away!

Li
Review №160

I was in and out for my appointment. It was fast and easy. I would recommend this location.

Sh
Review №161

Professional, on time , pleasant and quick.Plus all in the comfort of my home. I highly recommend.

As
Review №162

Quick with service really nice employees great overall

Je
Review №163

A very nice experience. Fast and efficient. Staff was excellent!

Jo
Review №164

Great staff. Walked in with no appointment and they helped me within 10 minutes! No complaints.

Ma
Review №165

Reception desk was empty for the first 5 minutes and the people in line didnt know how to check in on the screen that was there. Once a receptionist was present all went smoothly.

Na
Review №166

I missed my appointment by 30 min and the staff was very courteous and accommodating me securing my TSA pre check quickly.

Ar
Review №167

Great service. Quick check in time and was in and out within 15 minutes.

Co
Review №168

I went to ARCPoint Labs for a drug test screening yesterday. It was a very quick experience and everything went smooth. Thank you.

Le
Review №169

The Staff was very respectful and kind they told what they needed for me very politely.

CE
Review №170

Great experience. I was in at scheduled time and back out in very short order. Staff very courteous.

Cr
Review №171

Appointment was on time and very efficient

Da
Review №172

Super fast, nice professional staff, clean facilities.

Ca
Review №173

So quick and easy! These professionals helped me choose which tests I needed for my credentials and gave me confidence that everything would be handled accurately and with great care

Be
Review №174

The staff is very polite and respectful, performed their jobs quickly and efficiently. Thank you for a great experience!

Do
Review №175

There was just a short wait beyond my scheduled appointment but the workers could not have been more professional or attentive

Ro
Review №176

Easiest location to do TSA precheck requirements. No wait, I was done before my actual appointment time! Thank you!

Vo
Review №177

Staff was prompt to meeting our needs. Courteous yet professional. Clean facility.

Ga
Review №178

TSA pre-check appointment. Went smoothly and quickly.

Ro
Review №179

Wonderful Experience at this location. From the time I arrived until I departed, everyone was amazing.Keep up the great work!!!

Om
Review №180

This place was fast and efficient….the Gentleman who helped me was very well mannered and we built a report with each other it was very clean and smells good I will always love to take my drug test here oh and the main thing NO WAIT TIME ….you can’t beat that

Br
Review №181

The wait was not too long. The waiting area was clean although very small. The staff was professional.

Da
Review №182

Interesting business that gives medical tests and drug tests and helps with TSA quick-passes. Pleasant and efficient location.

De
Review №183

Great service. Waiting time was less than 15 minutes. Courteous and knowledgeable staff.

Ma
Review №184

Staff was super friendly and the facility was spotless. I was taken in before my actual appointment — I was in and out super quickly!

Ma
Review №185

Professional and friendly staff. I was given clear directions and was able to complete my appointment in less than 30 minutes. Would definitely uses this company and location again.

Pe
Review №186

Even though they were short that day, the attention was great and the waiting time was not bad at all!

To
Review №187

My husband and I visited here to apply for TSA precheck. Service was friendly, professional, and quick.

El
Review №188

I went to ARCPoint in Delray for an employment drug screening. Just walked in without an appointment and was taken care of immediately. I think his name was Xander. He was super efficient and professional. The office is very clean and comfortable. Would highly recommend them.

Sh
Review №189

Very prompt and was able to add extra service without appt.

Ro
Review №190

This place had no wait. Staff was very professional. I would definitely come here again.

Ra
Review №191

The tech was very kind and quick. He made me feel at ease during the entire process. Kudos to him. Great experience!

El
Review №192

The guy in the lab was friendly and professional! The attendant was ok but away from friendly. She could be a little nicer . But overall the service was great!

Co
Review №193

My experience was simple, quick and informative. The staff was really nice and helpful. I do plan to go back in the near future.

Ro
Review №194

I Went in for a drug test for a job and did a walk in . I literally spent less than 10 minutes there the nice young man at the front I didn’t get his name was amazing ! The place was clean and the music was very comforting lol I love old Jams . The man that assisted me in the steps for the test was awesome as well . I would definitely recommend .

Ma
Review №195

Disappointed with the fact that I had a 11:00 appointment & still had to wait 18 minutes to get in & start my appointment.

Yo
Review №196

This was my first time at ARCpoint Labs. The service was quick and easy. The facility was very clean and the front and back office staff was Awesome!!!

Je
Review №197

Staff very pleasant, computer system horrendous. Went day before for scheduled apt, and computers were down. Had to return next day. Not a good experience in this day and age!!!!

De
Review №198

Went in for a pre employment drug test. Process was super fast, less than 5 minutes. And the people there were super nice.

Ch
Review №199

It was clean prompt, in friendly ty 😊

Information
39 Photos
199 Comments
4.7 Rating
  • Address:5601 Corporate Way Suite 108, West Palm Beach, FL 33407, United States
  • Site:https://www.arcpointlabs.com/west-palm-beach/
  • Phone:+1 561-420-0010
Categories
  • HIV testing center
  • STD testing service
Working hours
  • Monday:8:30 AM–5 PM
  • Tuesday:8:30 AM–5 PM
  • Wednesday:8:30 AM–5 PM
  • Thursday:8:30 AM–5 PM
  • Friday:8:30 AM–5 PM
  • Saturday:Closed
  • Sunday:Closed
From the business
  • Identifies as veteran-owned:Yes
Service options
  • On-site services:Yes
  • Language assistance:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:No
Parking
  • On-site parking:Yes
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