NextCare Urgent Care Glendale

Every single person was a Christmas miracle. They patched my up so I could actually host our families annual Christmas Eve gathering. Thank you with all my heart 💜Back on New Years. Even better the 2nd time around. Stay healthy friends, if not go online book your appt, check in for your appt, wait in your car, and wear one of the awesome masks they provide so you don’t catch anything new while being there. I sanitized my hands coming and going as well. Can never be too careful.Happy and Healthy New Year, and much thanks Next care 💕💕

My husband has COPD and a Veteran with VA insurance, not only does Nextcare take VA patients they also worked with the VA for his prescriptions. Kimberly Thompson was the provider and she was absolutely amazing! Very friendly and supportive to my husband’s needs. I will definitely bring my husband here again in the future if need be.

I made this appointment for my son very last minute and felt horrible making it 20 minutes to closing but was very happy they were open. We were at the ER already in the morning and they didn’t help my son at all. Mom gut told me something wasn’t right and needed to be seen again somewhere else. We got in right away and the staff and NP definitely could see my concern. Jennifer H. was amazing and helped ease my mind and made the right choice to get a second opinion. The whole staff was very helping and kind! Thank you guys!!

Was able to get an appointment right away. No wait in the lobby. The Doctor (or FNP?) was amazing. My daughter had the flu and he recommended nontraditional and traditional ways of treating it. He recognized how bad of a shape she was in and the treatments were spot on. He was also very kind, confident, quick to know what was needed and also joked a little too. We were in and out in less than 30 mins. Great service!!

Very easy to schedule appointment and follow along while waiting to see your status in line. Kimberly Thompson and the nurse taking vitals were very efficient and easy to talk to. Both had very pleasant demeanor and added humor to ease our experience. They assisted both myself and my spouse at same time, and got us in quickly with diagnosis and prescriptions. With wait we were there no more than 1 1/2hour.

Daniel is the archetype of a medical professional. He took his time and was very knowledgeable. He adjusted his explanation so that I was able to understand him.Everything administratively went smoothly. I can see why they have such high reviews at this location. It was very refreshing to leave a doctors office and feel cared for.Thank you

Initially, I was preparing myself for a long wait and not receiving the service that would be beneficial. I was pleased with the service, and I was seen in a short amount of time, about 20 minutes. The PA on staff was very pleasant, and didnt hesitate to give me the medications that help expedite me back to wellness.

I sent my 20-year-old son to this clinic today because he’s had a high fever for five days, along with a persistent cough. Unfortunately, both our regular doctor and I are out of town, so I chose this clinic based on its reviews.He was seen by Bour FNP, Joyce. While she administered COVID-19 and flu tests (both of which came back negative), she did not check his temperature, listen to his chest, or examine his ears. Despite the negative results, she prescribed flu medication and sent him home after only a 10-minute visit without investigating the cause of his prolonged fever further.I am very disappointed with the lack of thoroughness in his examination. A fever lasting this long should have warranted more attention. I chose this clinic expecting quality care, but unfortunately, that was not our experience today.Unfortunately, I will be charged for subpar care.

Staff was phenomenal and kind, and to the time to listen to my issues. The only reason why I didnt give 5 stars was the paintent rooms. Ive honestly never seen a room so dirty and did not feel hygienic at all. (Hopefully, I just got a bad room) There were random fluids on the walls and down the side of bed, and all kinds of dust and hair lined along the bed and walls. Was just not what you typically see at a medical facility, but I fortunately did not have to use the bed. Other than that, I would gladly visit again.

Sal was very patient and cared about my son’s anxiety with his swabs. Per my son “he cared and was gentle with me”. “He was the first person to be nice to me when doing this”. This was big as my child has extreme anxiety with these things.Kim was amazing and great with us! She listened to both of our concerns and was kind and caring for our needs. We felt heard and appreciated. She took a very stressful morning and made it better! We were seen quickly and able to go back home and rest and recover.

I’d leave no stars if it was possible. The front desk was really nice but the lady I saw in the back spoke to me for MAYBE 2 minutes. She listened to my lungs and said they sounded fine and told me she gave me what I thought was a prescription which turned out to be over the counter Mucinex. I went to my primary after a week of trying that and they heard the wheezing in my lungs that I had come in for. How do you miss that?!? An hour wait just to tell me to take a Mucinex?? Very disappointed in provider service. I will never return and never recommend anyone to come here.

I was able to make an appointment and was in and out in less than 20 minutes with a prescription ready. When your not feeling well spending time at the doctors isn’t the greatest and making sure I was on my way home as soon as possible was great.

I was very impressed with the staff. Dr. Dave was wonderful. Easy to relate to. He took the time to explain everything. I wish he could be my Primary care physician. Keep up the great work.

Thank you so much for the treatment and car plan offered today. The Doctor dealt with my discomfort exceptionally. I feel that my medical concern was addressed and won’t be an issue I will have to return. Thank you for making me feel no pain or discomfort and completely comfortable during my visit.

I got sent home from work! Went straight to urgent care and boy did I have a good time! Laughed with the chic at the counter! Then my nurse was sooooo sweat polite... Friendly attentive! Then... doctor Dan!! Super cute and sweet.. He looked out for my heart issues and made sure I got meds that werent going to give me anxiety because sometimes I feel like the heart medication gives me anxiety! Thank you to everyone!! Heck yeah Id recommend this location!!

I’ve been in and out of urgent cares and hospitals for the same problem; a sore throat that won’t go away and makes it impossible to swallow ANYTHING. the first place i went to gave me a wrong diagnosis and basically shooed me out of there claiming i didn’t need medicine. then i did get some help at the hospital, however, it came back and i was so nervous to go to another place again and just be told i don’t need medicine. then i went to this place and sweet Joyce Bour helped me out. she didn’t make me feel like i was exaggerating and immediately made me feel valid for how i was feeling. she took care of me with kindness and not only gave me an antibiotic for my throat, but also could tell that something was wrong with my right ear, no other place i’ve been to could tell me that. they said i looked fine. she then also prescribed me something for my throat so i could feel better. she’s really amazing and she’s going to change peoples lives one patient at a time. that’s for certain. we need more people like her. she made me feel like i wasn’t crazy and made sure i was okay. THIS GIRL DESERVES A RAISE & SO MUCH MORE IN LIFE. i hope she achieves everything she’s ever wanted and gets everything in life that she’s ever wanted. if you are lucky enough to be seen by her, you will know exactly what i mean.

Front desk ladies were friendly and helpful. I got in fast and only had a little wait for the np. Np Kimberly was very nice and very helpful. My experience was overall very positive definitely the best experience I have had at this location

Setting an appointment time isn’t always worth it!Had Appointment! Still didn’t get in. 45 minutes later I got taken to the room.On the other hand Kimberly Thompson is awesome she took the time and listened to meAnd provided the greatest service!

Joyce was very thorough with her exam and the test results came back quickly. Dr. Helped explain my results and what to do to feel better. First time here and I would go again if ever needed.

Thank you so much brought my mother in on Christmas day. Didnt think she whould even get in but you accommodated her. The place is nice and clean.The doctor and staff were fantastic.It reassuring to know you are there.Thank you !

I tried doing it on line and it wouldnt work, so I just went there. In in 15 minutes Great place, Dr. Dan great guy. Staff pleasant. In and out in 20 minutes.

Was actually seen pretty quickly here. I haven’t had the best experiences from urgent care’s Before but this was as good as could be expected and staff was very helpful and friendly

I reserved a time and completed the necessary forms online Including my insurance card and ID, so that when I arrived, there was nothing I needed to do which was great. I was escorted to the room within five minutes of my scheduled time and immediately saw the tech and then the doctor and the tech again, and was in and out within 45 minutes. The doctor was especially personable and I hope that I have him assigned again in the event i need to return to the urgent care. All in all, it was a very good experience.

Unfortunately for me I had to make another trip to the urgent care center. Fortunately this place is fantastic and fast. Daniel D. Was very nice and provided professional and informative care. Would definitely go back if the need ever arises!**original post** Christine was very friendly and knowledgeable. She engaged in both small talk and medical conversation. The facility is a bit dated looking but clean and functional. I was in and out in 40 minutes. I was able to book my appointment in advance.

They were so nice and treated me so well.I told Is them that I had a wedding to go to And they hurried me along and did my stitches so quickly. And also gave me a bandage to match my outfit. Highly.Highly recommended.

We had such a great experience! My daughter was having an asthma exacerbation secondary to a cold( Covid/flu negative ) and Daniel Deusterman FNP listened to all of our needs, and was so sweet to her ( she’s 7) and even gave her lollipops which she loved! I was impressed and as a Respiratory Therapist I don’t impress easily!

Amazing service! Front desk booked me an appt when I called to ask about insurance. Doc saw me before I even finished the brief online check in. 17 mins total time. Script received at pharmacy before I even got my discharge papers. Kind, thorough and fast! Thank you!

I came in on Thanksgiving Day for the most minor finger cut that I had done with a steak knife. Clearly could have handled it in my own but was just deep enough to bleed non stop. The doctor fixed me right up & didn’t make me feel the least bit stupid about such a little injury. I already felt stupid enough by myself🤣Very grateful & highly recommend this location!

I’ve gone there for a bite visit, to remove stitches & a follow-up visit & all were wonderful. They genuinely care about you & you getting better & take care of you very timely & make you feel like you matter. They make sure they’ve explained everything & that all your questions & concerns have been answered. The entire staff is great from the receptionist to the doctors - you can’t go wrong here!

Doctor was nice and nurses were attentive. The reason for my 1 star is because my son ended up with a burst appendix with an abscess. They diagnosed him wrong, and it could have been fatal.

Nextcare was able to take me in as a walk in appointment. Wait time was reasonable. Care and staff were hospitable and knowledgeable. I was encouraged to follow up by phone call and couldn’t be happier with the visit. Thank you Nextcare.

The front desk girl was very pleasant and efficient. I always see her on the weekend working hard and checking in patients very fast which is amazing because usually I have places to go. I believe her name starts with an F however I am unsure. However best front staff I have met.

We had to unfortunately visit on Thanksgiving for an allergic reaction.The clinic was fast and easy! The doctor we saw was great, showed care and got us treated and on our way without any hassle!

Dan Deusterman & staff were one of a kind. Best service I’ve ever received in my life. I feel like I hit the lottery with how blessed I was with all the service I received!

Kind and caring staff. I’ve been here a few times over the past few years and have never had a bad experience. Grateful they are there to help!!!!!

The doctor and nurse were very friendly and helpful.  They were polite and kind.The front desk girls were awful and rude.  There was a small boy (about 4 years old) in the waiting room and when he left the one lady called him a “little fat a** and they both laughed.  It was incredibly unprofessional and rude as that is never ok.   Plus I was sitting in the waiting room and heard her.

The nurse staff is always friendly and efficient. Ive been to this location quite a few times over the years and I saw Dr. Dan again. Hes awesome, he listens, he doesnt beat around the bush and hes knows what hes doing. Thanks again.

I was treated at Next Care late this Friday night near closing time at 8 pm. I had the beginnings of a Urinary Track Infection. The staff at Next Care treated me cordially and efficiently. There was no lack of concern and proper treatment given my condition. I appreciate the entire staff headed up by Dr Kara for their swift and caring exam they gave me for a quick diagnosis ending with successful treatment for my UTI. Thank you Next Care for being there for me up to the last minute!

Dr Daniel Deusterman BEST dam doc in the worldExcellent care best bedside manner personable ! Like a family member! Not a rushed care takes time to listen and help you and understand your medical planBest service I got in medical care

Easy to make an appointment and took me very quickly. Hardly waited at all in the waiting room and Dr. Daniel was so nice. Probably the best urgent care I’ve ever been to. Five stars all around.

The providers are extremely friendly. Short staffed but no fault of their own so it takes a bit longer to get in but overall great experience.

They were not upfront about what I would be having to pay. I received a second invoice in the mail after giving my insurance information at the front desk and paying what they told me I owed. I was not informed this would be coming. There was no discussion of further payment that would be needed, no discussion of prices. I feel I was tricked into believing I was paid up and that my insurance would handle the rest. Very disingenuous, and very disappointing.

I came to the urgent care with a puncture wound on my left hand. There were several people in the waiting room ahead of me. I checked in and gave the receptionist my information and insurance. I waited 40 minutes and was seen by a nurse then a PA. I got a tetanus shot and the nurse cleaned my wound. The PA closed my wound with skin glue and steri-strips. I was given a prescription for antibiotics. I checked out , payed my deductible and left. Total I was there 90 minutes. Every one I talked to was very nice and professional. I was satisfied with the whole experience.

Best urgent care experience of my life! Timely, thorough, compassionate, excellent providers! No complaints whatsoever & would highly, highly recommend! (And I say this as a medical provider myself, so I know the standard we need to uphold.) I cannot recommend NP Dan D. And PA Taylor S. Highly enough!!! They are the dream team!!!

Tara Knutson was a rock star she helped with a partial fill till my new PCP can be seen. Everyone was amazing and helpful the only gross thing was listening to the person that answered the phone either eating, or chewing gum so aggressively it was a bit disturbing on my end of the call. Ive done customer service most of my life and until I heard one of my calls where I was eating I never knew how bad it sounded on the other end! But that all being said everyone I spoke to was extremely helpful, nice and in my opinion went above and beyond! If you are in the need of an urgent care go here you wont be disappointed, and you will be helped and with some of the sweetest health care workers Ive had the pleasure of dealing with!

This is the first Urgent Care that allowed me to make an appointment. The ladies at the front desk were nice and quickly processed my paperwork. I was in to see a doctor within 5 minutes of my arrival. The doctor took his time listening to my medical problem and remedied my issue until I could see my dentist. I absolutely recommend this Urgent Care.

I visited this clinic with a rash on my calf, and had also dislocated my thumb. The professional that saw me looked very briefly (basically a very brief glance down at my leg) at my rash and stated it was a fungal rash and prescribed antifungal medication. Then she briefly palpated my hand and prescribed a Breg wrist brace with thumb immobilization. Then I got the bill, I was charged over $300 for the brace, part of which my insurance did pay, and now I owe about $165. The same brace is available on Amazon for about $45. The rash did not heal with the meds I was prescribed. I am going for a biopsy on my leg in 2 days as ordered by my new primary care provider. I can not convey in words how dissatisfied with the treatment at this facility I am.EDIT: Corporate reached out to me here as you all can see and I responded with information of my visit and provided my contact information. Approximately a week later I was left a voice mail message from a woman who identified herself as the office manager, and left a number to call me back. I called back and left voice mail which was not returned for several days. I finally called the clinics main number and asked for the office manager, and I was told she was not in, but working from home. I explained why I was calling and the person who took my call texted this manager. The response was that she would return my call the following day. I never received a call. I actually thought there was a possibility of getting a bit of compromise on the ridiculous charge for the brace, but it appears when NextCare Corporate responds to your review, it is just smoke, mirrors, poor management, and price gouging of medical supplies. Oh, and lets us not forget, health care professionals who dont provide quality health care.

Went here on January 4 and there is two hour wait after I was told to come here from another urgent care next scare facility that had a four hour wait this is ridiculous urgent care went from good to bad to worse never coming to urgent care ever again I would recommend this place to anyone. What makes it worst is that needed my Two kids that I need to get seen but. Ernie faster than that.

Awesome place. I scheduled an appointment beforehand but I believe that I would have been seen in a timely manner if I had been a walk-in. The staff was friendly and helpful. The doctor on duty was compassionate and diagnosed my ailment then treated me right away. I felt a hundred times better before I left. I was there a total of thirty minutes. Then went next door to CVS where my prescriptions were ready for pick up. It was worth the bus ride there. Thank you all of you.

Very curtious and friendly staff. The provider who helped me was fantastic! Highly recommend!

Only had to wait a short time and got seen qwick and got the meds I needed and a referral to a ear nose and Throat dr.

Great experience. I have been here before and i always feel like they really care and listen . The Dr was really personable

As usual, efficiency in all areas. Glad to have this facility nearby for minor needs. Probable UTI, will get culture rest before treatment. Good interim guidance by PA Aure Oaihimire.

Friendly front office staff and quick service.The PA was great and offered options to help resolve my issue.Clean and efficient.

They were very nice and helpful. The wait wasnt very long and they took care of my knee quickly. Thank you

Always professional staff and doctors. Never have a problem getting an appointment, they are the best Nextcare in the valley

Everyone in the office is very pleasant and helpful! The Dr is very knowledgeable and takes his time to answer questions.

My appointment was on time and the doctor was in to see me fast. Great service!

Came here twice and loved both times theyre amazing everyone from the front desk to in the back through and through amazing care thank u everybody!taking the stress out of not feeling good😊

Had to wait a little longer than our appt time to be called back but the provider was efficient and friendly

I came in for a tetanus shot because I stuck myself with a rusty Safety pin. I was in and out within 15 minutes. And the shot didnt hurt.

I like this NextCare but their computer was messing up the on line schedule so we had to wait longer than normal. Other than that it was good.

I am very pleased with this Urgent care the staff was very welcoming and the doctor was awesome. She was patient, kind and accurate in my treatment. Thank you

Everyone was very pleasantly helpful, the doctor,s assistant who cared for me was the best and took exceptional efforts 👌 to dress and bandage my wound. She did a phenomenal job, totally relieving 😌 the serious pain I had when I arrived at the Clinic!!!Should I ever need the services 🤔 again of an Urgent Care, your business is the one I will come to!!! Thank all of you for your courtesy and care!!!Bonnie J. Promisel

Excellent care ,friendly staff . We were a family of five we were in and out within 2 hours

Quick service, friendly staff. Was in and out in less than 30 min and very satisfied with consultation

The team there was friendly and professional. A big thank you to Daniel the NP who gave me the stitches I so badly needed. The injury is healing well because of his great work.

In and out quickly. I made an online appointment and was seeing within a few minutes of my appointment time. The PA-C was very caring and I feel she did a great job.

The staff was very friendly, I didn’t have to wait long, and I am happy with the treatment and care I received.

Went in today due to a really bad acid reflux my provider was wonderful as far as explaining everything , and extremely caring she went above and beyond 🙏🏻 , and also the rest of the staff was wonderful thank you all so much🙏🏻

I went for a cut on my hand. I wanted to make sure it wouldn’t get infected and was hoping to get something to accelerate healing. I didn’t have to wait long at all. My provider was Melissa Pannell. She was compassionate and down to earth. I was very happy with my overall experience. I just wish I could’ve received the same care from my primary physician and saved money.

The nurse practitioner I saw was extremely kind and helpful, and I was in and out in less than an hour!

Next Care at this location always provides good care. PA Cara was especially personable, kind and knowledgeable.

My boyfriend made an appointment 11/12 at 6 pm he’s been feeling under the weather for a bout a week now the male doctor rushed him out of there didn’t take his temp or anything told him he has Esophagitis and didn’t take him seriously we ended up at the ER not even 8 hours later turns out he has pneumonia . very disappointed.

This was the quickest visit to urgent care that I’ve ever experienced. By the time I completed the paperwork,   they called me back and the doctor was right end. Great bedside manner, engaged and thorough. All done in about 20 mins and my prescriptions were called in next door to CVS and that was even quick. On the mends, I fly to Miami on Friday for my cruise on Monday. Thank you for getting me better, this was a great visit.

I have been a patient of this location for a year now. Ashley was my Nurse Practitioner. She is amazing ! She listens and provides excellent service! Thank you ! They are patient, caring and compassionate. I would recommend this company and location to anyone seeking medical care. Thank you Urgentcare !

I scheduled and appointment time came 10min. early and waited 40min. before being moved to a room, when there was only two of us waiting. Waited another 30min. Before being seen for 5 min. and charged $50.00 after using my insurance.This is the second time this has happen. I have been coming to this place for over 3 years. Maybe time to check out a new urgent care.

Doctor and care were great. Staff very nice. One complaint is appointment. I made an online appointment. I really didnt feel well and didnt want to wait any longer than necessary. You need to know they continue to take walkins and your appointment time is still very fluid. Not sure making an appointment even means anything.

Every thing went fantastic from the time I walked in the door to having a procedure done. Excellent service. And no wait. 😊

Was a great experience, needed stitches for a dog bite. Got in quickly and happy with outcome. Staff and Sr were great . Open till 8 pm 👍❤️

Went in for a medical issue (obviously) and saw Dr.Dan, he is absolutely amazing! Was thorough and so easy to talk to. Got me in and out in no time.

This was one of the best experience I have had. I went there because I wasnt feeling well. I was in and out so fast. The doctor that waited on me he was exceptional. This would be the place. I will go for my walk-in clinic from now on.

They listened to what I had to say and gave me a treatment option that was what I needed. Nice staff.

My visit was okay even though they werent able to help me and sent me to Arrowhead hospital which was an awesome experience

Absolutely awful. The medical assistant asked me for my medications and after 3 she goes ok that’s it, well I’m on about 8. She didn’t want to write them down and never came back in to get rest of meds I take. She said she was going to check on me if there was a long wait… well my appt was at 5:45pm and I didn’t get seen until almost and 1hr and 15 min later. The Nurse Practitioner came in and spent 5 min max and said idk what to say I can’t diagnose you with anything maybe see your other doctors. And then started walking out and I was thinking that’s it? I better not get billed for such awful treatment. No exam was done, they didn’t even do a proper intake. I went in for numbness and tingling on shin and ankle.

Would highly recommend Next Care. Made an appointment and arrived early. Had a short wait. Saw a PA and was impressed with her. She gave me a diagnosis and sent a prescription to my pharmacy and was back home quickly.

I set up an appointment Saturday morning, and was in and out in about 30 minutes the staff was very helpful Thoreau efficient and friendly

Horrible place. Misdiagnosed me. Idiot Dr said I had glaucoma when I just had Covid. Highly suggest to not go this location.

They did not let me go to the back with my son. Would not recommend for people with kids. How does my son know what to tell them makes ABSOLUTELY NO SENSE!!!

Front desk staff, MA and the FNP were all very friendly and kind. The FNP was on point, gave his recommendation and sent the meds to the pharmacy right away. He was thorough and to the point. Went over his recommendations, put all the Info in the discharge paperwork and sent us on our way. Deusterman, D, FNP, great service, great provider. Thank you all!4 stars cus the walls could use a touch of paint or cleaning 😬 but that’s just me being picky. The service was on point!

Great experience as always, everyone is so nice and helpful and quick

Staff was pleasant and my wife got right in to be diagnosed. Thank you.

My Doc was easy to talk to. Spoke in layman’s terms. Not easy to find a doctor that will do that.

My nurse, Kathleen, and the practitioner, Daniel, were both very kind and helpful.

I was in and out quickly. The staff was friendly and knowledgeable. They were helpful with finding a family physician. I would highly recommend them.

The efficiency of this Urgent Care facility was above my expectations! Suzanne Russell PA was refreshing, professional and efficient! I love that I could schedule an appointment and do all my paperwork ahead of time!

NP Daniel was amazing with my teen. We came hearing she needed stitches and he calmed her down, listened to her fears and gave her options. On top of ask that NP Daniel was funny. I’ve been here many times and had wonderful experiences every single time. Highly recommend!

One of the best urgent care experiences. I booked a 6:30pm appointment online at 5:50pm. I showed up at 6:15pm, did my paperwork, got called back by 6:35pm and was out of there by 7:00pm. My session with the doc was a little quick, but it felt thorough for how I was feeling. Got me some meds and I was on my way. Girl at the front desk was nice, quick, and efficient. 10/10 visit

I needed to get seen asap. The girls at the front had me signed up and ready to go without any run around our mountains of paperwork. They made sure I was understanding the cost as I am a cash patient. (By the way was fair and economical)The Dr was outstanding, she listed to me expleain my symptoms and went right to work. I cant thank her enough for the all around professional bed side manor. I will definitely make this my go to for urgent care.

I was so scared and feel a mess this morning when i saw blood in my eye ball and i ran to the Urgent Care and doctor Daniel was so positive and calm me down he’s so perfect and has the best personality and attitude i’ve ever seen, thank you doctor wish you nothing but the best and God bless you heart.One more thing the girls upfront and the medical assistant are great and were very nice treating me.

I did not have an appointment but my wait was not long. My care was great and efficient.

It’s fairly easy to be seen at this location. However, do your due diligence and fill out any paperwork ahead of time. Make your appointment and check in online. Have patience and be nice to the staff. The nurse practitioner who treated me was very kind, gentle, understanding and had a great sense of humor.

All the nurses and doctors weve seen have been fantastic. Front desk ladies are always friendly and helpful which is really nice. They get you in and out quickly, not a ton of just waiting.

Had a pretty good slice on the pinky finger after smashing it on my 5th wheel that required 5 stitches. I was at the river when it happened, but decided to drive home instead of getting stitched up in Parker. I had a pretty new assistant that was being shown the ropes it appeared, (which I had NO problem with), but my NP was awesome. She got my stupid humor, and as being a hockey player I had my fair amount of stitches so watching was no big deal. The reason for taking a star off is the stupid mask policy. I hate asking someone to repeat themselves because I couldn’t hear them or see their face when they are talking. I promise had they asked me to put a mask on, I warned the wife I was going to walk out. Other than that everything was awesome. I was fortunate that I had a zero wait time, so that made it nice as well. Thank you.

It was a great experience! Needed something quick & that’s exactly what i got! Was able to get a breathing treatment & speak to a knowledgeable practitioner ( Lianna I believe) Left feeling much better! Front desk girls were very friendly too. Id definitely return if need be! Hopefully not though! Lol!

July 5, 2024Medical concern readdressed.NextCare Urgent Care on 59th Ave & Union Hills has impressed me with their attentiveness and care. No wasted time sitting around waiting. Youre in and out in a timely manner. Most of all they listen, evaluate and treat.I would recommend to all.To all at this NextCare location, thanks again for your great care.July 2, 2024Was welcome at the front desk by Emily, who was very pleasant and helpful.My wait in lobby was only a couple minutes.In take care by Isabel went smoothly. She was very kind.A few minutes later, Cara, the PA., was great and provided tender care in evaluating my condition.I would highly recommend this NextCare Urgent Care located at 59rh Ave/Union Hills for excellence.Thank you to Emily, Isabel, and Cara for being so kind and treating my medical needs today and mostly for being so kind and caring.Previous appointment from 2023The staff at NextCare urgent care were all so very kind. I felt cared for from the moment I walked in the door. They listened to my concerns, examined and provided treatment right away. Thank you, all of you, at NextCare. You are doing a great job.

If I could give 0 stars I would. The drs here rush you through and are not knowledgeable . I was waiting on the lobby with my 2 year old for maybe 5 mins and she got a little fussy(not even for the whole time we were waiting) . I could hear the male dr say to staff “I don’t care how old that kid is shut them up” proceeded to poke his head out into the lobby where he saw me and retreated back to the back. They don’t have xrays on site, they don’t offer any true solutions and are not nice. Stupidly have gone here 2x for convenience and let down every time.

My visit was excellent and I felt caredfor. I got the necessary medical attention I needed to recover from my illness with out a long wait. Dan is a excellent health care provider and very caring towards his patients.

Always a short wait time. Everyone is helpful and compassionate!

Took a very long time to take me back, then forgot about me for 40 minutes until I went out there to get my discharge paperwork

I came in with a sore throat and phlegm. I was seen by Dr. Bautista, who was overall friendly, but her bedside manner was lacking. It felt like she wanted to get me out of there as quickly as possible. She prescribed me steroids, had she asked she would’ve known I did not want to take steroids. It all happened so quickly, I wasn’t able to ask her what other medications I could take or any nasal sprays she recommended. She didn’t offer any advice either. I’ve come here a couple times before and the doctors have always made me feel cared for and listened to. Unfortunately, Dr. Bautista didn’t leave a good impression. Anyway, overall I’ve enjoyed coming here and highly recommend it, the doctors are overall nice and caring - just thought it was worthwhile mentioning my concerns regarding my recent visit with Dr. Bautista.

The staff were all extremely professional & polite. I was able to get a proper diagnosis within a timely manner. I will definitely use this location in the future.

It was quick and easy. Even though there was only 1 provider at the time and I couldnt be seen when I walked in- the receptionist scheduled me an appointment later the same day.

I am grateful for my community NextCare Urgent Care at 59th Ave & Union Hills! My family has utilized the convenient online scheduling and check-in process three times this week for same day appointments. We were seen promptly at our scheduled appointment times. And best of all, FNP Dan was friendly and helpful. In the future, we will continue to utilize the friendly and convenient services at NextCare Urgent Care.

My follow up care was great. I was hoping for ear relief but was assured that I was on all the right meds and do not have an ear infection. Lungs sounded great.

We got treated quickly and efficiently with all of our concerns addressed very impressed also great with kids.

The two receptionists up front were very efficient and organized, the triage nurse used time management proficiently and the FNP was professional and caring. My door to door time was excellent and my overall experience was phenomenal.

The doctors and nurses are great! Very patient and answer every question!

Took my son in last night with a very high fever. The whole staff was hands down AMAZING. I was very impressed and I will make the drive to go back if I need an urgent care. Thank you all for what you do and being so kind.

The doctor did not take me seriously and threw a prescription at me that had nothing to do with what brought me in.

This was the best experience I have ever had at an Urgent Care. My 6 year old gets extremely anxious at the Dr but they were so great and patient with her. I couldn’t be more thankful for their kindness and compassion and for the quick diagnosis of strep!

Very nice and helpful personnel. I made an appointment and it still took over an hour to be seen. They only had one practitioner on this night. However, she was great. Have been here before with other family members too and always a great experience. So much better than the ER.

I had an appointment, was seen as soon as I arrived. The nurse practitioner was kind and professional. Left with a diagnosis and medication called in. I am so thankful for this medical care. They were efficient, knowledgeable and thorough.

I’ve used this location primarily for a long time. Usually the service is pretty quick and I’ve had no issues. Until yesterday. Prescriptions for my son were never sent to the pharmacy. Nor were they even mentioned in his chart as the dr prescribing them. The dr wasn’t in today so they had to try and reach her so she could put in the order. Since there was no mention of them another dr couldn’t do it. I’m really thankful for the people who helped me get this straightened out and I was eventually able to get his meds tonight. Those people were very professional and made sure it got done correctly. The dr he saw however bordered negligence. My son has asthma and needed these meds. This wasn’t something that should have been forgotten.

I love bringing my daughter here the staff is friendly knowledgeable & fast paced.

I went to many sites, but this site contains a very wonderful doctor and staff. I only go to this site.

Very fast service! Nice staff, took care of my concerns!

Love the doctor here. Very good and listens to me!

My experience here has always been highly positive. They PA or NP who have seen me here are excellent at what they do. They show that they care. Great bedside manner and they take their time to check you based on your symptoms. The Medical assistants and the office staff are great. My experience here is honestly much better than my regular family doctor.

We made an appointment and got in on time. Receptionist was super friendly and helpful and the doctor was extremely kind and personable. Overall, it was a great experience.

I didn’t even really get seen. The dr didn’t let me speak. Didn’t examine me, didn’t ask me any questions, just sent me on my way basically. Went to another dr and found out I have a full blown sinus infection. Waste of my time. Do not go here.

Was very easy check-in , no long time waiting in the room. The Doctor is fantastic, he is very professional, friendly and has high human spirit

They only had one doctor so wait times were a little longer than normal but they did a fantastic job getting us seen as soon as they could. Doc was awesome. Very upbeat and caring

I needed 3 stitches on my index finger.I was in and out with an hour!Incredible!So happy i didn’t go to a hospital e.r.!Nexcare people were friendly efficient and professional!Thank yiu!Still can’t believe in and out in an hour!

Great Urgent Care experience. Punctual appt. Waited in the car for a short period of time, having Covid I didn’t want to go in until they were ready. The “tech” was patient and listened. The nurse practitioner was kind and heard what I was saying. I was treated with dignity and respect and hopefully will be feeling better soon.

Great service from a wonderful staff. The front desk and health provider were very polite and patient through the whole process.

My regular doctor could not fit me, and this urgent care was much better than my doctors office ; I was in and out in under an hour with exceptional service. I would highly recommend this urgent care.

Made an appointment on time. Want waiting long and called back relatively close to appointment time. Clean office and friendly staff. One of the better urgent care visits I’ve had.

I have used NextCare urgent care for several years. I love going there as they are always very professional, pleasant to deal with, and very clean facilities.

Dan the NP was great! Very quick, accurate and helpful.

I definitely was not expecting this experience, hence why I waited until today to be seen. I made an appointment online easily checked in and waited Five minutes, went back had my vitals done and several minutes later, a male nurse practitioner Daniel Deusterman walked in, greeted me and asked my symptoms, he did a physical checkup and asked if I had any questions. He provided me some helpful information and provided insightful feedback as to why I maybe experiencing them.Daniel has a very pleasant attitude and great bedside manners. I want to Express how grateful and thankful I am for this experience. The entire staff is kind, very professional and it’s really nice to know that if I ever need to be treated again, I won’t wait 4 days, because I don’t know what to expect. Great job- gracias 🙂

Honestly the service here was incredible and the staff went above and beyond as they helped my Tia and I really appreciate them and all they did especially Dr.Daniel, Nurse Isabel and their Np Alina they kept the vibe of the room very bright and their kindness was incredible Thank you to them and the entire staff for such amazing service

Friendly, very professional and cared about my health! Omg, I got relief, what a blessing. My back almost had me crippled. Excellent doctors, thank you!

Receptionist on 2/4/2024 at7:30 pm was super busy but managed to get everyone taken care of. MA was efficient and Dr was friendly and efficient. Great job to all getting us taken care of in the last half hour before closing

I took my 7 year old son for a skin infection. Everyone was wonderful, from the woman at the front desk, to the nurse, to Daniel, the Nurse Practitioner. They were all really great with my son, and we got the level of care and treatment I expected, quickly.

We were seen quickly and NP was efficient and helpful.

I walked in and was seen right away. They were extremely friendly and explained in detail my conditions and how to care for. This will be the only urgent care I go to!Returned for follow up, they are so kind and caring and actually take the time to listen to you!

They were very quick (I was in and out in about 35 minutes with an appointment) and the nurses were really kind. Front desk ladies weren’t as nice, but their job does seem a little boring lol. Overall I recommend this location based on the knowledge and care provided by the nurses!

Dr. Dan is amazing… He helped take care of a bad blister on my foot and treated it perfectly! I would recommend this Urgent Care to everyone I know. Thank you, Dr. Dan!!!

Staff was super friendly and I was in and out within 30 minutes! Overall a great and professional experience

I scheduled an appointment here after missing one at another clinic. I am leaving this review because of the kind provider that I encountered. I needed stitches removed & I was nervous that it wouldnt be able to get done. The provider offered to have a look & was able to remove them without any problems. My wait was a little longer than I thought. Bearing in mind that a wait is to be expected at any medical office; especially when this office sees a great deal of people with a range of urgent issues.I really appreciated being seen for my care on the same day as I requested my appointment. I would have otherwise have had to wait a day or two or more for an appointment at my PCP.The provider was experienced & personable. I was put at ease. The cost was affordable. They also accept major insurance plans. You can wait anywhere after checking in which is also awesome.Consider visiting if you dont have emergency room level needs but cant wait for a different day appointment.

I had excellent care. This is the urgent care I go to if I need to when Im visiting Arizona.

I had a great experience here today. The staff is short staffed, just as everyone is right now. I got there and checked in by 8:04am and there were already two people ahead of me. My point is, it’s busy! But they had me out with discharge papers in hand, vitals and two swabs completed in an hour and 15 minutes. I love that they have people wait in their car and text when ready to keep everyone safe. Even though they were short staffed, an hour and 15 minutes turn around time is great! Definitely faster than if I went to an ER, and good luck getting into a PCP on a holiday weekend. They had great education and explanations, the facility was clean, and everyone was kind from the front desk help to the medical staff. Would highly recommend. Thank you guys for being available to the community for health help, especially on a holiday weekend instead of being home with your families. I appreciate the great care!

Fast, curious, passionate and professional. I’m thankful for this office

My family of 6 goes there whenever we have a medical problem. When we were there yesterday the dr was very helpful, he knew exactly what my kid’s problem was. May God bless them!Always recommend this office!

Got taken in right away. Everyone was friendly and I felt heard and well taken care of! Excellent staff and physician.

Very quick and great service. The family nurse practitioner was excellent with my 22 month old so she didnt fuss at all. He took plenty of time to explain everything to me and we were in and out of the urgent care in 30 minutes or less.

Excellent wait time and service. I went a competitor first at 4pm with an appointment and sat there for 45 minutes without being seen. Left and came to this location. Fast and efficient staff. Waited less than 15 minutes! Provider was kind and efficient! Thank you for helping! Youve got my familys business!

Online appointment booking was quick, easy, efficient. Front desk staff were friendly and quick. Check in was easy. The Nurse Practitioner was quick, nice, and thorough. Prescribed me the emergency/rescue asthma medication I needed and sent it over to my pharmacy quickly. Overall, pretty painless process, got what I needed, and I was in and out quickly. Thanks!

Came in with a allergic reaction to a bug bite on my arm. Was seen rather quickly. They prescribed meds that worked right away to bring the swelling & itching down.

Had a terrible migraine & vomiting. Was able to get in and out quickly. Feeling much better after receiving treatment. Friendly staff. Easy check-in.

Friendly front desk. Quick in and out. The doctor was awesome

I’ve always had a positive experience at the 59th Ave/Union Hills office. I pass two other Nextcare facilities, not disparaging those, rather I know I’ll get the extra attention. Since 2017 I’ve gone 2x for crazy mountain hike falls, 3x now for the annual out of control nose bleed, (incl yesterday) and a few times for flu/viral symptoms. Daniel Deusterman, FNP, is just an amazing FNP. He could have easily given up yesterday on me but kept trying different means and was able to get it under control. Daniel has been there since ‘17 but I’ve always had positive results from whoever provided the care.

Just left. Having recently moved to the area and having had bad experiences in the past with urgent care I was prepared for the miserable experience that I’ve come to correlate with UC while feeling miserable. BUT, that didn’t happen here. All the staff were courteous, kind, and prompt. Of course I don’t feel great, and the treatment plan will resolve that, but I’m as impressed as ever with this facility and the care provided. I told Dr Dan this and he said some of us still love what we do—he must and it shows. Thank you!

It takes an awfully long time to be seen. The people are nice, but it takes too long to prep rooms and get things ready for patients. I worked in a Dental office, and we never had patients wait that long to be seen. I waited for at least 20 minutes. I should have waited no longer than 5 mins for a simple TB test. They need to step up their game a bit and remember that their patients are the ones paying their salary.

My experience with Dr. Deusterman was amazing. It is obvious he is passionate about his job and helping others! Would recommend to everyone!It was also such an easy booking experience. Hopped online to book and apt and I was in the patient room 30 min later. Thank you all!

I scheduled this appointment easily online, as I always do, this time at 4:00 am. My wait for my appointed time today was longer than usual but then was handled thoroughly and with the utmost care that I expect. The summary notes are thorough for the follow-up with my regular doctor later. I so appreciate their availability!

Appreciate the prompt care and going above and beyond to ensure I was given the appropriate medicine to recover.

Very quick, patient, and caring. They weren’t rude at all the front desk lady with the dyed hair was the nicest front desk lady I’ve ever met. I would recommend anybody to go to this urgent care. I’ve always been taken care of here.

Again NextCare was there when I needed them. The entire staff treated me with dignity and helped me through my inconvenient illness. No nonsense, professional follow up, no loose ends, same Plaza as the pharmacy. Perfect! Almost like I never even got sick! So pleased with NextCare every time. Ive used multiple locations and so far no variation on the care. In a world full of things I cant count on, these folks I can. Thank you so much.

Went to this location for blood clots. I was told after being triaged they can not provide care and to go to the hospital. They charged me $100 to tell me they can’t help me. In addition the few office staff and billing team staff I spoke with were all very rude. Don’t waste your time or money here. Go to an urgent care that won’t charge you when they can’t provide services. Clearly a scam is being run. Doctors should not charge for services that were not provided. It is unethical and wrong. I will be reporting this to the proper authorities so this location can be investigated for fraud.

I went for a COVID test and thankfully it was negative. Dr. Dan was amazing and diagnosed me quickly and accurately. And the nurse who did my vitals, Kari I believe was super nice!!! Its a shame you only get to meet great people like this because you dont feel well.

Called and scheduled a visit for a chest cold. Arrived and was taken straight in. After vitals taken, a real Dr. came in and went over my history and symptoms. He made recommendations and prescribed some cough meds.Very satisfied with the visit.

The wait time was long even when the online portal mentions no people waiting.

The staff was very Sincere and concerned for my child. They were very approachable and kind! The Nurse Was very kind as well. The provider was so easy going my 3 yr old daughter didnt even freak out At all. He Completely distracted her And I dont even think she knew she was there for being sick lol I definitely would recommend them I had The best experience my 1st time over 2 years ago and I have been back ever since I wont go anywhere else!!!

Clean Good health care providers friendly and knowledgeable they really know what they are doing thanks to the nurse and Filipina Asian doctor lady dra. Marian Bautista and the receptionist miss Kathy good bless you all

Everyone was wonderful. I especially loved the sweet lady who took my vitals. She is a breath of fresh air. I wish I could remember how to say her name! She’s amazing! The Doctor Daniel has amazing customer relation skills. Its refreshing to see a happy and friendly Doctor! I love that I was not treated any differently from any other patient. I am morbidly obese and often do not get taken seriously. Neither one of them treated me any differently And the doctor genuinely listen to me instead of just looking at my weight and making a judgment. I’ve gone to this location before for this very reason and I will continue to go to it for the same reason.

Usually quite pleased with this location, but this time long wait time.

I was able to schedule an appointment online. I only waited about 15 min, and that was because an emergency came in the same time I did. I saw Deusterman FNP and he was incredibly kind, thorough, and understanding. He took great care of me and considered my concerns too. I would absolutely go back. Easily the best urgent care experience I’ve had.

The office does appear shabby when you enter, but the front desk and doctors are top notch. They have always listened and taken excellent care of us. Tonight was no exception. We took our 3 year old in for a wound and the PA, Victor Aire-Oaihim, was AMAZING. He was so personable with my child and put them right at ease. His bedside manner and the quality of care was excellent. Would go here again if we needed to.

Fast, easy and affordable. Great care for a sports physical for my child. Went there after CVS one door down wouldn’t take a walk in and it turned out to be better and half the price. Definitely recommend.

The wait time was not long, the paperwork was quick, everyone was nice and the physician was very thorough and showed kindness, compassion and care. Great experience. It helps to have a good experience especially when your in pain. Thank you for the work you do! 🙏🏽

310$ no insurance for sinus infection. Has gone up 200 percent in the last year? Crazy

DOT. Super! Staff was wonderful, calm, kind. Doc was great, easy going and caring. Office and rooms were very clean. I will be back, thank you staff for making me comfortable

Got us in very fast and the doctor was very kind and good my baby. Overall a good experience

Daniel is an excellent provider and didn’t act like he was in a hurry. He treated my girls with every precaution and did thorough checks. Thank you for your wonderful care!

Daniel was amazing. Thank you for making sure I would start to feel better. Best Urgent Care NP I’ve seen.

The physician and the medical assistant were extremely empathetic and caring. I came in extremely dehydrated and ill due to a stomach virus, and they did everything they could to provide me with a comfortable environment and proper medication during an extremely vulnerable moment. The care I received from Dan Deusterman was wonderful.My only complaint is that when I was leaving and I was waiting for discharge papers, one of the receptionists was eating very strongly smelling fast food at the desk.I dont know if there is a break room available, and I understand the need to have food during your shift, but the smell in combination with my nausea was almost too overwhelming to bear. Why would you even want to eat food in the open around many potentially contagious people?

Fast and friendly, PA does very well with children

Nextcare Urgent care took very good care of me. I would highly recommend them when urgent care is needed. 2 thumbs up!

Had an infection and my obgyn couldnt get me in for 2 months out so i came here. i was very pleased with this practice and it was a really easy and quick visit, everyone from the front desk, medical assistants and especially the practioner Daniel was really caring and friendly. he took the time to listen to my situation with no judgement or attitude (which i have gotten with previous visits to a different urgent care facility) and was very informative in explaining what was going on with me and made sure to get me better quick!!! i will be coming here again in the future for any urgent care needs and i highly recomend!!

I had an injury to my leg. I had already been to the ER and they did nothing. I went to this office and they took care of me right away. The provider Dan D. Is the best. He went above and beyond to get me in for a surgical evaluation within an hour at a surgery center rather than sending me to the ER. My injury was cared for that day due to Dan. Strong work sir! And thanks to the staff for assisting and treating me so quickly. Thank you all. This is the only office I will go to and refer others to.

My appointment ran pretty late (1.5hours) but thats understandable due to coronavirus. All of the staff that I spoke to were very very nice and treated me courteously. The front office, the nurses, and the doctor were all very pleasant. Overall I had a good experience and I received proper care. I will definitely recommend this location to others.

FNP was efficient and thorough…very kind doctor.

In and out quickly. Everyone was very friendly, professional.

Doctor was rude and made snide remarks like wow nice going and undermined me saying I wouldnt need stitches but ended up needing 3 stitches. Also after being numbed up with lidocaine I told them I could still feel everything that it hurt and he said well you shouldnt feel it but I did! his assistant was so rough cleaning the incision that I couldnt help but cry from the pain. But front desk was absolutely wonderful and quick service.

Dr Dan was amazing! What a great doctor and excellent bedside manner! They don’t make ‘em like this anymore! He was absolutely delightful!

I liked that the service was relatively quick so that I was in and out quickly.The personal were nice and so was the PA that I saw. I am now feeling much better.

I was very impressed with the speed, professionalism and level of caring I received when I went to NextCare. The FNP (Daniel) took the time to listen and to make recommendations before providing a plan of care. He was thorough and paid attention to detail.